What clients say about Jim Redwine's Garage in Garysburg (NC)
Truck parts are very expensive so If you need to save some money, Get over to Redwines. They aren't very friendly, welcoming or talkative but they make up for it with their Prices, Reliability, and Assertiveness.
Had to use them to change a tire on one of my trucks and man was i surprised when the bill was email to me. They charged me $415.00 just to change a tire and I even supplied the tire. They were just 20 minutes down the road. Stay away from them if you need a tire changed unless you have deep pockets. I should have called Loves.
As much as I would like yo call out one person I can't, the entire staff was kind and knowledgeable! I had questions they answered them thoughtfully, the drivers lounge has a TV and is actually connected to different accounts to unlike some places, and they have a full bathroom with a shower with great water pressure and hot water! Most importantly the rates were very reasonable. Lastly they have a ton of space to maneuver. Great Garage!
Keith you are my hero. Nicest man I ever met and helped me when I got stranded off 95 going to Florida. Thank you thank you thank you for taking your time out of your busy day to take care of me!
Needed a belt for our Freight liner Rv and they helped us out. Looked up the part, had it in stock and sent us on our way. Great pricing too! Kind & courteous
Called these guys, was having problems they got squeezed me in on a Friday found the problem right a way! Did not try to get me for a diagnosis fee. Fixed right away they had parts on hand. Work done old school way. Your problem is there problem, in and out
A very good group of folks there very professional,courteous and fast they put me right in a door and had me back rolling again in no time and the price was reasonably and very fair for the work I had done
After loading from the paper mill a few miles away I noticed an issue with my trailer. It didn’t take long at all for them to get me back on the road. I think that I was only there for about an hour having some welding done on the trailer and a new fuel filter put on. The price was very reasonable and the staff was pleasant. One of the finest shops that I have used in 30 years of driving. Had a nice time chatting with the “boss girl” about her octopus ring. The welders job and attention to detail was top notch.
Anna was able to get my trailer in and fix 3 hubs all in a few hours. Final price came in under estimate. Very happy with my work done here. I would recommend this place👍
The G.O.A.T, on all sides the people at this place are very nice very polite..,Very high Quality..they are the Bar in customer service...the guys at the parts desk were Very knowledgeable and eager to assist.
Do not go here for an alignment! They will take your money, and lie to you about whether they did the job or not. No one can align anything in 15 minutes. also, told me that I needed kingpins when I just had them done 3 weeks prior at a very reputable dealership. The guy was putting a crowbar under my tire as if he was checking the tire rod. What a joke..!!! Clueless...
While traveling through North Carolina in our Class A RV we found that our alignment was causing major tire wear. I called literally every shop between Roanoke Rapids and Greensboro, and Redwine's was the only one who happily worked us in! We scheduled a 1:00 appt, showed up and pulled the RV right onto the alignment rack. An hour and a half later we are on the road at exactly the price they quoted, plus the rig drives much better! Thank you Redwine's!
Guy at reception ( fat old ) was so racist. Keep looking at me and told me to wait. Reached there 4:30pm and kept me waiting 20-25 min for trailer washout, then told me we r closing. Would give them negative stars if possible. Never go there 👎🏻
Third time I've used this repair facility. All three they were fast and efficient. Very good prices and very kind and friendly staff. Would highly recommend there service to anyone.
I didn’t like their rude and unprofessional behaviour they don’t except credit card and i even got their third party source they still weren’t satisfied and put my truck behind fences for nothing and bill me extra
Went to have my transmission and clutch changed was told it would be 1 week and it took 3 weeks. Cost 4 times as much as the estimated cost.4 TIMES !!! I will not be getting work done at this shop and recomend you do the same!
Quick and helpful!
They had 2 tires for my RV which I had trouble finding around the area. One Redwine location took it upon themselves to is if their other location had the tires. I am soooo thankful! Also they changed them right away. We were out of there in probably .5 hrs! Awesome service!
My granddaughter & I were traveling to Parris Island, SC from Maryland for her boyfriends Marine bootcamp graduation & was in an accident in Roanoke Rapids, NC. My granddaughter was hurt & transported to the hospital by ambulance. The Roanoke Rapids PD helped connected with Brian & Jim Redwine to have our car towed to his garage. Brian had to take another call, & was kind enough to call me to let me know his father, Jim would be picking us up at Halifax hospital. The genuine southern hospitality by the Redwine's and their staff was so very comforting. We were pretty much stranded, but they made sure that we had transportation back to our car to retrieve our suitcases, then to a hotel, and offered to stop if we needed food. Mr. Redwine was the most polite gentlemen, and under the circumstances my granddaughter & I couldn't have felt more at ease & safe. I offered Mr. Redwine a cash tip for his kindness of which he quickly declined, saying we do not accept tips, and we should seek someone in need, and to Pay it Forward. I also want to thank the men in the shop as our insurance towing showed up earlier than expected, & they retrieved the remaining items from car, along with the tags so that we could get them returned to the MVA. Thank you Brian & Jim Redwine & staff for all the generosity you showed us during this scary time for us. Thank you!!
If you have lots of time and deep pockets this is the right place to go. They will promise you the world, and then keep your truck twice as long and then charge you twice as much as they originally quote. The very definition of a bait and switch shop. I would advise all owner operators to avoid them as they could care less about YOUR truck or business. I hope this review helps you to find a new shop fast.
We had a loss of power on our coach and stopped after just crossing into NC. We got a red check engine light when we started the engine on Sunday evening. Making several calls, we were able to get to Jim Redwine on Sunday evening. He spent sometime on the phone and felt it best to lay in for the night and call the shop first thing. We spoke with Kevin and ran through some things and determined it would be OK to drive the 5 miles to the shop. They quickly diagnosed the problem and left in our towed vehicle as parts were going to take a few days. Picked it up later. I felt everyone at the shop was helpful and curious at the shop and replaced the VGT for a fair price. No issues at all and appreciate them being there to do a great job. Thanks!
Jim Redwine's Garage in Roanoke Rapids has a lot of different types of big truck parts. There is a large selection of lights and chrome to go on truck. The garage has a lot of bays to service your truck. Well trained mechanics to help you. They have big tire shop that can replace or fix your flats. They have big truck wreckers if needed.
Thank you guys so much! My family was taking an RV trip north from NC, and had a flat on our trailer. When putting on the spare, I didn't tighten the lugs enough, and ended up stripping the studs and destroying the rim. After stopping at four other places first (not kidding, miserable start to our trip), they were the only ones to help us out. I know this is not the normal business they get, but in about 1 1/2 hours, we were back on the road; new studs, rim, lugs, and they put our spare tire on the new rim. Special thanks to Root!
310 Technology Dr, Garysburg, NCRacecourse
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