Spoke to Mike over the phone, told him I needed an invoice or receipt with our company name and vin number of the donor car, Mike said of course no problem I’ll take care of that. Multiple calls/emails and nothing (it’s been about a month now). Also grade A insurance quality per mike. Part came at C grade at best. Do not recommend buying anything here.
I called about available parts, paid for them, and with in the 24 hrs he promised, they were pulled, and I went to pick them up. Good quality used parts at a reasonable price!
Absolutely horrible place! The owners are incredibly rude and talk down to everyone — even their own employees, who look like they’re being worked to death. The whole place is one big dumpster fire. The "so called grade A" parts I got were junk — completely unreliable. I had to replace them again within weeks. Don’t waste your time or money here. I wish I’d read the reviews before going!
I should have known from the 3.9 rating that I should not have dealt with them, but I needed a part that they had so I purchased a fender and a headlight assembly. As the other reviews state you have to pay for the parts and then pick them up 48 hours later which was not a huge deal for me since I lived almost an hour away. Everything went pretty smooth until I picked up the parts. On the headlight assembly, instead of unplugging the wire harness that was attached, they cut it. When I pointed this out to the salesman he said that it was normal to cut them, to which I explained to him that I bought a fender and a headlight because the car was in a wreck and it tore my harness and I just assumed they would unplug the harness instead of cutting it. He just kept making excuses for someone cutting a wire harness instead of unplugging a plug. Now I have to find a wire harness or try to splice those 7 wires. Would not recommend.
I recently bought a transmission for my transitnconnect from there, and got the warranty as well for 6 months, as soon as my mechanic saw it he said itlooked like it was in horrible condition and supposedly only had 111000 miles, when he put it in my van he told me it was no good and i went theough the whole refund process with them, they took WEEKS asking for more and more videos and photos asking forproof tha it was no good, after all this, they tried telling me that they had another one in stock, but would be almost 1.5 times the price I already paid, i told them no and finally got my check with the refund, but they did not want to cover the full cost of the labor which was supposed to be covered by the guarantee, do not waste your time nor money at this trash parts place.
DO NOT BUY MOTORS FROM THEM. They don't want to give me a refund unless I install a motor with 40-50% leakage on two cylinders and show it has a problem (20% is a maximum). They want me to pay the restocking fee for returning it when they gave me a defective motor and won't honor the 30-day warranty. They want me to pay labor to install the motor and have issues before using warranty on the motor when it is obviously defective. They don't cover labor even though they require you to install the motor first.
A huge thanks to Vlad, helped me with alot of parts that I needed for my vehicles. Recommend this place for car parts, ask for Vlad when you call or stop by!
Revolution Auto parts is a great company. Vlad was very helpful when I was in need of a part. He removed it quickly and had it ready for pick up . Amazing customer service . I will definitely be using them in the future. Finding intelligent honest people in this industry is hard but they have surpassed my expectations! Thank you !
Vlad helped me choose and find car parts! I recommend everyone to deal with a good person and the best manager – his name is Vlad, he will always help you find and choose the best parts for your car.
Was very well served at the front checkout, Vlad is a very good seller, very good service and communication with customers, many times helped me find the parts I need, very happy with the service!!!
Today I ordered spare parts for my car and the manager was a very nice young man, Vlad, he turned out to be a great professional and helped me choose spare parts for my car, if you need spare parts, I recommend contacting Vlad
Would recommend this place to everyone who needs automotive parts. Vlad at the counter was able to help me get the correct steering rack for my ford fusion.
A huge thank you to Vlad, the seller at this auto dismantling shop. I spent two months searching all over the state for a part for my car, stopped in here, and Vlad found the exact part I needed! I'm very happy and grateful to you! You guys are awesome! Thank you!
Jr. has consistently provided outstanding service whenever I need auto parts. He is knowledgeable, professional, and courteous, always taking the time to ensure I get exactly what I need. I trust him with all of my vehicle needs, and his reliability makes the process quick and stress-free. I have complete confidence in his service and frequently recommend him to family and friends.
We always have a great experience purchasing used car parts from this company. Junior, the sales representative, is incredibly helpful and knowledgeable. He took the time to make sure I got exactly what we needed, and the parts were in excellent condition at a fair price. The entire process was smooth and efficient. We’ll definitely be coming back here for any future parts I need. Highly recommend asking for Junior!
I was helped by a front counter person named Vlad. I have purchased steringcolum assembly from this junkyard, and it was missing plastic cover around stering wheel. Vlad went out of his way to find it for me. I would strongly recommend this junkyard to everybody. Outstanding customer service. Thank you...
I've worked with this company for years, and will continue to do so. They don't leave me hanging on communication, and they treat people right. I would recommend them to your favorite shop, and your grandma, that says something.
Had an avalanche bumper shipped to their norcross office and received my part significantly more damaged than the pictures of it showed and what the A “undamaged” condition would suggest, as well as the premium price. I would have been ok with it if the price and condition designation were accurately reflected in the listing, and when I asked for the price to be adjusted (only asked for <20% back to cover the cost of a respray) I received no response. I wanted to give five stars because dealing with them was smooth and unproblematic until this. I can tell the damage occurred while they were pulling it off the vehicle (pictures were of it on the truck, undamaged), so they should own up to the mishap that occurred while removing it instead of just shipping it anyways with no other word.
Called this place Ready to purchase a hood they have listed Gentleman on the phone told me it would take him 3 days to pull. Told me I couldn’t wait for it at the their location for them to pull it. Was gonna purchase a bumper they had there also. They lost my business.
Been dealing with them for a couple years and purchased engine and transmission along with other car parts, Michael has been helpful getting parts for us and the shipping is always done in a good time, or also accommodating if I need it in a specific date. I will keep using them for any parts I need
Pat (Virginia facility) and Ana (Monroe facility) provided EXCELLENT customer service. They go the extra mile to achieve customer success. Thank you for help me and my daughter achieve a great result with your part!
Had one of the best price in town for the air bag and module for my vehicle. Great experience with Hope who helped me with the transaction. She was able to have both item shipped to me in a timely manner. After receiving the items, the emblem badge on the airbag was peeling off and was not like the one in the listing. However, Hope was able to assist and exchange for a better one. Great customer service! Highly recommended!
2 stars for picking up the phone...-3 stars for the attitude. They want 24hrs lead time to pull a single wheel, but also want payment immediately over the phone. BEFORE, pulling the salvaged wheel that I physically haven't seen the condition of? BTW, new aftermarket wheels are $25 higher than the unknown condition salvaged wheel. THANKS for helping me realize the correct path. I grant you 2 stars for enlightenment!
Very happy with their service, I needed a set of rear leather seats for my car and I was worried that I will receive them in bad shape, with broken hardware. But they arrived in perfect condition so I just had to clean them up and they were ready to be installed. Will go back to them next time, when I need a used part.
I was looking to order a part online but the time frame in which it would come in took to long so I called in to verify they had the parts I needed for my vehicle, they verified they did. I asked if I am able to stop by and pull the part myself, they told me they don't allow clients in the junk yard and they pull all parts by themselves, that's understandable. I asked them for a time frame when it will be ready for pick up and they gave me a 24 hour window. As I was hanging up they said they need a deposit, I gave them the deposit and my contact info. Next day I get a call saying that they couldn't find the part anywhere on their lot and can get something ordered for me for almost double the price. I don't know if this was a one time thing or recurring , but I am giving 3 stars because of the poor experience.
Jun 14, 2022
Nearest Junkyards to Revolution Auto Parts (Formerly Cunningham Brothers of Charlotte)
