Honestly a great time felt like a kid In a candy store, such a vast selection of cars and trucks available that it’s just surprising definitely recommend coming here if you need anything, will definitely be going back again if I need anything else
One of the very few used parts yard you can go to and get a fair price. Family owned always very helpful and nice. Always have a huge selection of different cars and trucks.
Southern Auto was great to work with! They came and picked up my car with zero hassle and made the whole process incredibly easy. Super smooth experience from start to finish — I really appreciated how simple they made everything. Highly recommend!
I had the pleasure of working with them on a long-distance transaction, and I was impressed by their professionalism. They consistently followed up and kept me informed throughout the process, from picking up the vehicle to the final details. I look forward to doing business with them again in the future.
Made a sale to them and it went very smoothly. The people at the front that I spoke with were very polite and professional. I called my husband when I left and recommended it to him because occasionally he does need to go to a salvage yard to find things. Would definitely go back if I need to.
Has unique and sometimes rare vehicles to pick from...So I really digged coming to place...it's secluded thus less people coming in an destroying car parts. Why not a 5 star? (REVIEW has Been EDITTED) I did raise it to a 4 star since the owner was nice and responded. I don't want them to think I hate their place, not at all, I love it here. After so many years though, I do need to let others know what to expect. Expectation management.
1. Prices are not published. These leads to speculation to determine how much to charge based on opinion, popularity, or pure speculation. (I was quoted one time for $300 for a Sentra transmission...eh they're usually $100 at Pick n Pulls, for a almost 20 year old vehicle)
That leads to miscommunication. It's not about the money, but rather the practice, please keep this mind when reading.
You have to ask the shop owner and they give you a price...which sounds fair...until they decide to still not truly honor their own word. I was quoted $120 for all 4 corners headlamps and taillights, front and back. I stated which exact vehicle it was 1994 Toyota Celica...we all know that in the time period I gave headlamps were different than current 10 year old and earlier modern vehicles. Well in this year instead of massive 20 inch+ headlights, these were literally just a 6 inch lens and bulb for the high and low beam...separate. So he charged "headlamp" prices for both beams... separate. I found that to be morally wrong, as for that year vehicle...they were not combined pieces as they are in modern cars. I explained myself and he still didn't care...even though his assistance understood, recognized, and acknowledged that it was technically "one headlamp". So I only got half of the vehicles lights, front and back, and was charged 75% of it, that is where I felt wronged
If I have to work twice as much to retrieve the same equivalent item, it's almost heresy to be charge double when it's not separate. Was it the worst pricing, no, but not my best either.
HOWEVER this place WILL will have a better chance to find rare and unique vehicles! Hence why I bumped it up to the current star rating.
RESPONSE (Since I cannot reply to the Owner response Thank you for reading and caring for this matter, I appreciate that. In response to some of the things your stated, I've made the following responses.
"You didn't specify the car came with four separate headlights" I did sir, at your counter at check out...after explaining it to you, you still opted to charge me as such. Even your assistant, as I wrote before, understood it was technically one headlight overall, but no biggie.
"...on most online sites and other junkyards" I actually didn't. Time can not be paid for, I'm certain you know this. My other junkard actually charge by the inch the lamp, as each item differs, that way they make $$$ on the bigger modern lenses with HIDS and all the fancy stuff. I got the same light literally for $15 a piece at my last yard...but I like supporting my local businesses like yourself, even if it hurts my wallet. The big companies take advantage of us little folks alot.
"I'm sorry you felt the need to hurt our small business" Sir, I've used your business and love your place. I would have given this place a different rating if I didn't know your business and what it offers, etc, hence the "good things" part of my review. I don't hurt businesses. I'm not making a false claim or slandering, I don't do that. Businesses make or break it. Business practice can bring more customers. A recommendation could be just keep the prices sensible. I shop at your place since it's closer to me rather than driving an extra 20-60 minutes away. I'm sorry you felt that I somehow am hurting your business.
This is not about money, it never was, just practice.
My reviews are not short, concise, but rather detailed.
Terrible communication, don't return calls or do what they say. Between the cost fuel and driving 900 miles I'm supposed to sympathize/understand your reply. I had the tools to get the job done as planned. Never received a call while I was there as requested to get things resolved. Was really looking forward to doing business together.
Amazing auto wreckers, drove 1500km from Northern Canada to get some southern rust free body panels for my old Honda build. Amazing friendly helpful staff and fair pricing. Will definitely be back.
Personally this place has gotten so much better , new owners are the real deal. Very helpful and very fair with their pricing. Drinks are available for purchase on those hot sunny days , yard is organized and well kept . Don’t go anywhere else , this place is the the only pick and pull I’ll be heading to !
A fantastic experience. The owners and employees were very helpful, proactive, and responsive. I arrived shortly after closing and the owner and an employee offered to help me unload my vehicle. It was processed the next day and my money was ready when I came by. Fast and easy.
Hands down one of the best place to go. Fair pricing, honest and friendly and super helpful. Whether you are selling a vehicle you no longer need or needing parts you can not find or simply needing help with your car. Heather and her husband are as sweet as can be. If they don’t have what you are looking for they can help you find it.
I was very happy to find the rear windshield wiper arm AND I got lucky and found 4 headrests and power socket/cigarette lighter. The van looks so much better with the headrests and the color match is perfect. The lady at the office was awesome. Friendly and helpful. Thank you so much!
Lots of vehicles out here to find various different parts for various different vehicles. The parts we needed, for the new van we just got, we're mostly all cosmetic pieces. And this place had 3 vehicles that were around the same year and was the same name... (Nissan Quest) they are all very nice and helpful here
Nice folks. However, way too difficult to find what you need. Not organized, just randomly laying around. As my Dad did this a lot, I wanted to try it. Plus, support a local business. I came home and ordered the part from Amazon.
This place is under new management. The owner was very polite and was fast to help us out. We will be coming back to support his business. Thanks again for going thr extra mile with my ford.
Love this place. Great staff. Friendly and very knowledgeable. Have been there many time over the years. Haven’t always found my part, it’s just because someone beat me to it
It was my first time going the guys they are very knowledgeable and the prices are very good very competitive especially for used parts. The only complaint I had about this place was some of the ground was very uneven. But hey what can you expect it's a salvage yard nothing's going to be perfect every time, it was actually my fault if I would have knew it was like that I would have probably wore pants instead of shorts and Boots.
very very Rude at the counter i could see right off the bat that they act like they couldn't care less if they sold me a part or not.. .i wouldn't buy a salvage part from them now if they were the last people in North Carolina they don't even rate not even one star from me...the only reason i did give one star is that it wouldn't post without rating it...
