Quickly dispatched to our stalled car. Incredibly helpful, polite and knowledgeable young man got our car up to the roll back safely and efficiently. I never want to get a car towed, but Rockewells does a great job.
This was one of the most pleasant experiences I have ever had with a tow company. Everyone I spoke to on the phone was so pleasant. The driver was so kind and helpful. Truly such an amazing company. Highly highly recommend
Rockwell towed my truck to a repair shop. The driver was professional and did a great job. During my tow there was a minor issue. Customer service isn't just about the initial service provided, it's also about how they handle problems. The way Rockwell took care of this issue far exceeded my expectations. Great business.
If I could give a million stars, I would! This company took a chance on our big predicament of a brand new shed that had fallen into a newly carved out ditch created by flood waters. We had several different people come out and all declined to help, even a professional shed moving company. I took a chance and reached out to Rockwell and they gladly took it on with optimism and creative thinking. Blaine was quick and innovative in his approach to getting the building out - he was even able to do so with no damage to the building which was definitely not what we were expecting but so thankful for! Thank you Rockwell for your willingness to help and your hard work! We appreciate you!
Phenomenal Bed Liner Installation by Rockwell Towing!
I couldn't be happier with the incredible job Rockwell Towing did on installing the Rhino Lining for my 2024 F-150. From start to finish, the experience was smooth, professional, and exceeded every expectation. The quality of the liner is top-notch, and the installation looks factory-perfect—seamless, precise, and built to last.
The team was friendly, knowledgeable, and clearly took pride in their work. They walked me through the process and made sure I was completely satisfied before I left. It’s rare to find a company that delivers this level of craftsmanship and customer care.
Highly recommend Rockwell Towing to anyone looking for quality work and dependable service. My truck is now road-ready and protected, thanks to them!
Excellent service!! I highly recommend Rockwell Towing. I had a truck towed to a shop that was unable to do the repairs that it needed. Instead of just dropping it off, Brandon was very helpful in trying to find an alternative solution and was able to bring the truck to a different shop. A stressful situation was made easy due to Brandon’s kindness and helpfulness. I will definitely call on Rockwell Towing again if I should need to in the future.
If you need your RV or camping trailer inspected close to home I suggest you go to Rockwell Towing. Awesome mechanics and honest! Was surprised at how friendly and forth coming they are. Superb service…..can’t say enough!
This guy does amazing work, and he always goes above and beyond! My son wrecked our van over the weekend and he swooped in and helped take the van away. When we needed to come by and get our stuff out of the van on a Sunday when he wasn't open, he stopped by so we could get everything out.
Let me start this by saying I’m not a customer, I’m a direct competitor. A few times a year I wind up at their facility where Im always treated well. Yesterday I arrived to do a secondary tow and realized I had lost an expensive important piece of equipment off my truck.
As I left to go look for it, they managed to find it out in the world and track me down to return it. They didn’t have to go through all this trouble for another tow truck company but that’s indeed what they did
I run into their drivers and trucks in the area frequently and they are always professional and friendly.
Your reputation is built on what you do when no one is looking.
Great experience. The tow truck driver kindly diagnosed that the issue was the anti-theft keyfob going out. Saved us crucial time and the expense of a diagnostic at a repair shop.
I had an excellent experience with this towing business! From the moment I called, they were incredibly prompt, polite, and professional. It was clear that they care about their customers and their reputation. I’m so impressed with their level of service. They will definitely be my first call for any future towing needs. Highly recommend!
Truly thankful for the service and care of Rockwell Towing. My tire blew out coming home from my son’s karate class. After waiting HOURS for Nissan Road Assistance, I finally decided to just call someone local.
Within 20 minutes, my car was picked up and towed to the dealership for me at such a reasonable price. Both of the guys I spoke with were so incredibly nice and professional.
It was a stressful situation and they were answered prayers.
Blown tire on a Saturday before vacation. We needed to get our car to the service station in an hour in order for them to be able to fix it before they close. Rockwell towing was there in 30 minutes and their team was so friendly and helpful. Recommend 100%
They just towed my lowered 2011 Corvette. That's a tough one. The guy that came out was awesome. He took his time, let me know what he was doing, and was very careful. It's the employee's that make a company and he was great! I wish I could remember his name, but can barely remember my own sometimes. Highly recommend Rockwell towing.
Responsive, professional, and reasonably priced. After waiting for AAA for over 4 hours with no luck, called Rockwell and was quickly taken care of. Would not hesitate to use in the future.
If you ever find yourself in need of towing, THIS is hands down the company you want coming to rescue you! Mr Rockwell was pleasant, made us feel safe and comfortable, and is genuinely a great guy. We can't thank you enough!!
Today has been horrible. I was on my way to work and my car stalled out completely. I battled with AAA for over 2 hours and they were NO HELP. Then I called Rockwell Towing and explained my situation and they rescued me today! Great Service from the phone call with the owner and the two men who towed my SUV back home. Please understand, I don't write reviews at all....but this company right here is a God Send and I pray God Blesses them with further prosperity and growth. THANK YOU ROCKWELL!!!
While traveling back to the Triangle from the beach we hit something in the road and blew a tire. We called AAA and after waiting several hours and several calls back to AAA they did not have any of their contracted services available to come out to us. Luckily we found Rockwell and they gave us an estimated ETA and they arrived with in a couple of minutes of their ETA. They did a great job and had us back on road. After a mile or so we experienced controll and steering issues with car. We call Rockwell back and they were still in area and they returned. After checking car they determined it was the stability control. After we turned off the stability control we were able to proceed on our way. Can’t tell you how highly we recommend Rockwell for their promptness and their level of service. We hope we never need them in the future but great to know they are out there if we do.
Rockwell Towing Service by far the best towing company. I was stuck on the side of the road in an unsafe situation waiting on tow from a company who put the pick up time wait unachievable. My huge vehicle was half on the road and half on the side. Lee stopped to check on me and, he was not even asked to. He was kind, helpful and courteous. He kept me safe while being careful not to further damage my vehicle from it's mechanical mishap. Five star service from Rockwell Towing!
I never do reviews but I am very grateful for our experience with this company. We were stranded on the highway w/ a flat on our travel trailer coming home from our Thanksgiving camping trip at the beach. Good Sams contacted Rockwell Towing & the owner Steve Rockwell showed up within his ETA, was very professional, polite and an overall good human being. He even gave us recommendations to help us on our future trips! We know how short handed companies are at this time and were extremely grateful he came to our rescue. Highly recommend!
Rockwell Towing was my third attempt to get this 8 x 12 shed moved. Not only were they polite, professional, kind, on time… But the gentleman also showed up with a good and helpful attitude. I am more than happy and thankful that we chose this company to move our shed. Highly recommend!
Outstanding service, fair prices, professional drivers, thorough service start to finish, dependable, honest, etc. The list goes on my friends, based on my recent experience. My driver even text to reassure me of the safety of my vehicle after delivery. Stand-up type of people, rare class of individuals these days.
You're getting the best service money can buy with Rockwell. No embellishing here, all facts. Try them yourself.
When the down pour that occurred tonight my trailer landing gear sank deep into the ground. Steve over at Rockwell Towing was quick, professional, and went the extra step to get me on my way tonight. Man he saved my day. Thank God for this great company and thank you guys for all you did.
I don't believe I've ever taken the time to review a business before, until now. I think it is important to let people out there know about the kind of business this is. I have never been treated so kindly by strangers before. Under the circumstances, my truck was wrecked and I wasn't certain to what extend the damage had been done. The gentleman that helped me to assess if I could drive it off the lot actually took the time to climb up under the hood and reconnect my linkage that had come disconnected during the wreckage. He took the time out of his clearly very busy day to help me out and encouraged me that the damage wasn't as bad as I believed it to be. I asked for a recommendation to a good body shop and they provided me with the name of the best possible shop that they knew of, so I asked if he could tow it there to be safe and he got it done the same day, within an hour. The lovely lady in the office gave me a bit of a break on my total cost because I think she could sense the difficulty I was going through after wrecking my truck earlier that morning. She even came around the desk and gave me a hug, which I have to say was such an amazing gesture and made me feel so relieved. I feel like I told them both thank you at least twenty times, but that simply could never express how much I appreciate their kindness towards me in helping me under such difficult circumstances. What a lovely and gracious family they are. I hope they come across this someday and remember the impact they made on my life today. Such lovely people.
