I hate that you have to PAY for a warranty on a used part at LKQ. It seems like it could simply be incorporated in the part price to start with. Paying for a 90 day warranty on a used aluminum wheel, $5 to have a dry rotted tire dismounted and then being charged a core and an environmental fee adds up. I’m helping the environment by buying a recycled part. But I’m paying a fee for polluting the environment? And is the a core charge due to the fact that LKQ is going to remanufacture wheels suddenly? Overall this location is nicer than the Raleigh LKQ Pick a Part and about on par with the Durham location.

Gary Jon Meyer II

05/21/2022 21:23:24

Don't want to be accountable for issues. Parking lot is trash and I hit a parking stop that was in the middle of the parking space in a blind spot beside a car I was pulling in next to. Very rude said they didn't have time to go back and forth that they weren't liable for the damage when the young man told me that day it was asked that that parking stopped to be moved yet it wasn't which resulted in me hitting it and messing up my bumper. So have to make a police report cause they can't knowledge the fact that they made a mistake. Horrible company and over priced as well will never ever buy anything here again. If I was anyone I'd go someone where else cause it is in fact they don't care about there customers not the appearance of Thier property and any damages and their negligence of keeping a safe parking area clear of debris or hazards.

punkrockguy1978

10/03/2023 17:13:24

It's not the same as it use to be. Staff is friendly and the prices are fair but the location and the corporate office prices are not on the same page. Also make sure to tell them you don't need the extended 90 day warranty as they will try and automatically charge you for that. Some items have core charges also that reflect on your receipt. I've never been able to use my points when I get the chance to use them they told me the policy is no longer being used. They really need better communication with pricing adjustments for multiple items being sold. If I'm buying a part I should be charged for what that part is, not every single additional part on that part. Example buying a brake caliper and then charging me for the pads in the caliper that's nickel and dime craziness! Update: Aug 2023 Lkq just getting worse. Some staff aren't knowledgeable of parts and completely overcharge for parts! I was told $75 for the 20" section needed to make a repair. I really wish they would be on the same page with prices online and at the various locations. The best employees seem to be leaving and it's all downhill

E39 540i Exclusive

08/31/2023 00:38:31

They won't answer the phone the only number I can find for the Greensboro location is a 800 number that gets me nowhere and hangs up on me when I'm trying to get parts priced.

Dawn

12/01/2023 17:10:40

BUYER BEWARE! If you don't want a 90 day warranty (and reading other reviews, it doesn't appear they honor them as they should), be sure to tell the cashier. I was charged over $20 for warranties covering a plastic trunk liner, a plastic trim piece, 2 sun visors and a door handle. I noticed this when I got to my truck, went back in and was told there was nothing they could do since I walked out of the yard. The cashier (he has a big chipped tooth) said he didn't have "credentials" to do a refund, then mentioned I left the yard. I was out of "the yard" for 2 mins max. The customer service there is lacking, so buy there at your own risk. I'll be making a longer drive to 109 U Pull it here on out. Best of luck LKQ and hope you start teaching your employees what Customer Service really should be. Take care of your customers.....they might be the ones keeping you in business (insert sarcasm here).

Greg Kivett

05/07/2023 03:27:15

Really bad service I bought a part from them and then when I came back to return it they didn’t return it they said it’s not the part but it is the same exact part. Disappointed scammers

The best Player’s

10/06/2023 18:15:45

I’ve been doing business with them for years. They definitely are the highest self serve yard in business now. Some parts are cheaper new. As a mechanic visiting junkyards daily I definitely would rather drive to pull apart or 109 u pull it to buy the same parts half price.

Jason watlington

03/31/2023 14:40:26

Great cars to pick parts off of. And nice staff.

Corin McClain

05/13/2023 22:23:34

Bad customer service from the men working at the register! having to pay for a 90 day return they do not own up to it! My dad went to return a faulty transmission but since he didn’t have the receipt of the purchase they did not want to take it back in and return the money! Even after showing them the bank statement where the payment was made at this exact junk yard! They claimed they couldn’t go back in the system to look for the purchase but The day my dad bought the transmission a lady informed him that even without the receipt they could return the transmission with the bank statement showing the purchase. Why would they charge for a 90 day return policy and not own up to it ?

Selena Gonzalez

09/02/2022 21:49:19

This place was ok . The staff wasn’t very friendly . However i wasn’t able to find the part that i needed for my vehicle.

Keosha Brown

09/18/2023 19:09:23

BE AWARE! This place is very deceitful and not transparent when it comes to items for sale. Some items for sale are not in the price list which allows them to name their own price on the spot. They also nit pick and charge for every little tiny piece that might be attached to a item that you would normally pay one price for. Next they proceed to charge extra for a warranty on each item without asking for permission to do so. You have to tell them you do not want it because they will not mention that option to you. After it is all said and done, they charge you a 7% "environmental fee" on your entire purchase which is not posted or listed anywhere on their price list or anywhere at the place of business. This fee is also not refundable if you make a return. The environmental fee seems to be the most deceitful in the pricing of their items. They should have that charge and the percentage posted on their website and at the place of business. After it is all said and done, be prepared to add at least 13.75% to the price of what they have in there price list.

james lane

02/27/2022 17:29:20

Very well organized, lost of cars. Got a door for my 4runner here not problem. Showed for a 40% off of everything Black Friday sale to get two seats, website said they were about $30 each. Pulled the seats and get to checkout to be told they are now $75 each because they have airbags. I'm then told that the Black Friday sale advertised on their website no longer exists. $40 turned into about $175. Feel like I got scammed.

Alex H

11/27/2020 20:07:15

Great place if you are looking to find used car parts. They have a great variety of vehicles and do a fairly good job of keeping watch for people who just like to tear things up. My buddy just found a steal today. He found kicker 6x9 for his jeep for a retail price of $165 and they sold the pair to him for $20 bucks so yes there prices are reasonable 10/10 would recommend

Dylan Weaver

09/30/2018 19:17:00

Great place just be prepared! Inventory online is spot on, as are prices listed, just some tips... You will be charged a $3 entry fee. Get on the website and find your model car and jot down or screenshot the row and spaces they are in so you can easily find them. When checking out know your part (and know what the listed online price was). Tell them you DONT want the 90 day extended warranty BEFORE you pay or they automatically add it. Bring the broken part or you will be charged the core price listed on the site, note you have 30 days to bring the old part to get the core charge back (or 90 days if you pay for the extended warranty). Staff is nice but not necessarily helpful, BUT prices are a good bit cheaper than places where you get a bit more coddling. Personally I prefer doing things on my own and saving a couple bux so I love it, but like I said just be prepared...

Jeff D

06/22/2021 03:59:52

Very friendly, very helpful staff. Upfront pricing, web searchable vehicle and parts. Oh, and unbeatable prices. Bought a great condition rear door/trunk/tailgate for a 2008 Honda Odyssey (that matched interior/exterior colors of the vehicle it was going on) for $109 with the taillights . Can't beat that! A+

Mohan D

03/26/2021 09:18:13

Would not recommend they try to nickle and dime you staff are incompetent.I pulled a center console out of a bronco 2 and had two different people say it was a small console.when I went to go pay for it one of the staff members that said it was a small console told the lady at the register to change the price to a large console just because I didn’t want the 90 day warranty.they also are trying to charge new or refurbished prices for parts out the junk yard .so need less to say if you like to be treated rude and get over charged for parts this is the place .only reason I gave a 1 is because there’s no zero

Dalton MOWERY

03/06/2023 15:25:32

Absolute waste of an hour or so of my time, trying to find some way to get information. What a terrible way to do business I found a vehicle at a location ~ an hour away, but need a part that is not an option on the list (2003 Honda Element, front axle carrier bearing). I tried calling and chose option 3 for parts pricing, but the system just informed me of the website and didn't let me talk to a person. I called back and chose option 2, as though I had a vehicle to sell and spoke to a guy in Tampa, FL who had no more information than what the site has and was not able to be of more help than the site. He suggested I go to the location where the vehicle is and speak to the people there and they could tell me if the part was present before I even walked out into the yard. I asked for a number to call them, since the location was not close to me and he said there were no numbers for any of the locations.

Casey Jones

12/15/2021 20:12:30

If you are a do it yourself mechanic or you just happen to need a part for your car then definitely check this place first before buying your part elsewhere. Make sure you bring your own tools though because they don't provide tools to strip the vehicles. They have a nice inventory of cars to choose from. Prices here are fantastic! To me it just doesn't make sense to spend more money on parts that are new when most used parts work just as good. Employee's here are super friendly and get you in and out of here very quickly. I definitely recommend this place to anybody.

Festus

07/22/2018 16:42:19

You got to look online got a call beforehand ask for what it is you need because the pictures are not accurate and stuff will be missing obviously it's a junkyard so and if you're looking for popular parts on a specific model probably forget it because there are people picking over these cars before they get sent out in the lot for customers so anything that's a hot mover or a real popular is already off the car that's the way the game is played look on eBay and you'll find all the fast moving cool parts that you want generally pretty reasonable

PHATTY'S DADDY

05/16/2022 17:36:43

Great place to get parts. Great customer service. Reasonable prices. Reasonable time. Vehicles are lined up in a easy way to access.

David Benton

12/04/2022 01:40:21

They lied about the price of the batteries it say it 57.50 but when I went it came up to 74.86 they lied

Tyvon Simmons

09/01/2023 13:32:17

This bone yard is the most organized, categorized place I've visited yet. The prices seem pretty fair. Huge selection. DEFINITELY a go-to yard! Could not post pictures due to they're policy. But its a good spot to pick parts.

cel b

08/25/2020 22:19:36

This place was a good place to buy used auto parts , but for some reason everything is now over priced. Was going to buy a outside door handle made of plastic and they wanted almost 14 dollars , went on Amazon and got all 4 door handles inside and out new for 24 dollars., don't pay for over priced used parts when you can get new ones.

Ervin Matier

02/28/2021 20:18:11

They have most car models. The entrance cost 3 dollars which is a fair price. Bring your own tools and they speak Spanish which is great

Gabriel Negrete

10/08/2022 17:27:45

Some staff members are great to deal with, others...not so much. Walked in today after verifying the prices online prior to leaving home. Spent around two hours in extreme heat removing parts I'd plan on purchasing and went to the cashier to check out. Guy gave me a quote of $151.00 which was a bit over what the parts should have cost at $118.73 before cores. I politely ask him to recheck how he had priced everything (as individual parts or as sub-assemblies)...as listed online. He then quotes me $191...saying he had left something off the bill. I agree to those terms and hand him my card to process. He then rings up the bill at $255.. a price $64 higher than was agreed to and already $104 higher than his initial revised quote. I say "please cancel the sale"...he then proceeds to tell me that by canceling the sale I have to pay an environmental fee. I say "that can't be true the transaction was never completed". His supervisor come over with the same "silly" nonsense. I take the $16 fee 'hit' and politely leave. I'd immediately asked for it to be cancelled upon him handed the card back along with the higher bill quote to sign. I had agreed to $191...not the surprised $255. I never even signed the receipt...knowing that was not the price agreed upon. I get home and double check why the cancellation slip was so high ..turns out they had double charged for the same item...then separately charged for a part which is already included in the assembly. Probably won't be going back there again...which is a shame. I usually buy stuff from them.

Saabjock

08/28/2016 10:46:12

It was an good experience. My first time grabbing parts from a junkyard and the staff was helpful in finding what I needed for costs way below the dealership. The website says entrance stops at 5PM but it actually stops at 4:30PM and they expect everyone to be out by 5PM.

Ryan Wall

01/24/2019 16:11:14

Used to be better. They used to have a 30 day return on all defective parts. Now they want you to pay extra to have the option to be able to return those. They sell it has optional warranty. SCAM!)!!

maninder singh

02/22/2022 19:45:20

Very bad place prices went up crazy

muel castello

12/09/2023 17:27:10

Excellent customer service and huge selection of parts for cheap! Got a used H8 Car battery for a Mercedes for $37.00!!!! Absolutely recommend LKQ to anyone who fixes their own car! Even if you have to travel far.

John Fernon

07/01/2021 19:56:44

I had a good experience. Found on their Web site that they had three vehicles in stock which could have the part I needed. When I got there, the vehicles were well organized, and right where the Web site said they'd be, so it was easy to find them. They have a large selection of cars. I got a fair price, and the part worked.

FF toshiba

08/11/2016 20:24:48

Address:	100 Ward Rd, Greensboro, NC, United States
Phone:	+1 800-962-2277
Services:	Salvage yard
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 497 Reviews
ZIP Code:	27405
Open Hours:	9am - 4:30pm
Popular times:	Tuesdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		9am - 4:30pm
Monday		9am - 4:30pm
Sunday		9am - 3:30pm
Tuesday		9am - 4:30pm
Saturday		9am - 3:30pm
Thursday		9am - 4:30pm
Wednesday		9am - 4:30pm

LKQ Self Service - Greensboro JunkYard in Greensboro (NC)

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