April and Miguel at Gate City go above and beyond to do excellent work at an excellent price. They keep in communication with you and they are honest- providing feedback and alternatives with pros and cons, to help with making financial decisions. I can't recommend them highly enough!
April is an amazing estimator and got my body work done cheaply and quickly. I know it sounds corny but I did feel like they handled my body work job like I was a family member.
When I had my accident I called 5 different places and the only one that answered the phone and wanted $5,500 to bring it on the lot, ridiculousness. But April at this place answered right away and agreed to even wait until we got there, which was so relieving after an accident, she was amazing and made me feel comfortable bringing my car to this shop. Absolutely outstanding service! From start to finish, this shop went above and beyond. My car looks brand new — you’d never know it had any damage at all. The staff were friendly, professional, and kept me updated every step of the way. The quality of their work is top-notch, and they finished ahead of schedule. I can’t recommend them highly enough — if you want honest people, fair prices, and flawless results, this is the place to go!
They placed an ad on my car that would not come off the windshield. I had to scrape for over an hour and it still isn’t coming off. If I was interested in their services, I would have searched for it. They wouldn’t answer the phone or call back to even speak about the issue.
My car had some hail damage that I needed to get taken care of. I really enjoyed working with April and could tell she was genuinely trying to help me instead of trying to rip me off. The work was done quickly and April was accessible every step of the way.
Never been and never will be. This company damaged my car sideview mirror by literally shoving their advertisement into it at my apartment complex. I see based on other reviews that they’ve done this before. I’ll be sure to tell everyone I know to specifically avoid this business. Leave my home alone.
Minor damage to front fender got fixed very quickly and easily. April was very sweet and friendly and explained everything carefully. Reasonable prices as well.
I found this gem after being involved in a four car pile up. I am VERY impressed with the quality of the repairs and the customer service. Definitely will recommend this place to anyone looking for quality work!
I left this place dancing...they applied my hood shield....in my opinion perfect ...my kia say "Debra" in every way...thank u soo very much...I'm one happy customer... Mike from Greensboro tire automotive on Market Street recommended y'all...thank you soooooooo much...I am beyond excited ....
If you are trying to decide a auto body shop to bring your car, This is the place!. Treated me like family and answered all my questions and kept me in the loop at all times. Great prices ! Will be going back if anything else happens to my care. Shoutout to April <3
Great service and work performed. They stay in contact with me and went the extra at no additional where other shops might split hairs or charge extra. Special kudos go out to April and Rosie. Great employees and a pleasure to deal with.
The folks at Gate City Auto Body are AWESOME!! They gave me a great quote and quick, quality repairs. Not only that, they're really nice people and really care about you and your car. Thanks Gate City!! :)
I called early in the week and asked if I needed an appointment to have my vehicle looked at and they told me no, just bring it by before 4:30 any day. Called at 3:45 on a Friday to confirm that someone would be able to look at it and they said no, the guy is leaving in a few minutes. He told me the body guy would be there Saturday working and that I could come by after 9am for him to look at it. I stopped by and the guy inside said they are closed, come back on Monday. I explained what I had been told and he said he had no idea why they would have said that and I need to come back during the week.
Absolutely great service. A very hard part to find, it took a few weeks, but they didn't stop. Found it, fixed it & now all is well. The ones, the only ones, you should use.
I’ve used them, they are pretty amazing. Did a fantastic job refinishing a hood that someone had absolutely butchered previously. They did the job correctly too, not some dodgy hillybilly paint and bake job, truly professional. April was friendly and communicated very well. Have recommended anyone in need to them and will continue to do so. Full disclosure, I am a dealer and have my own body facilities available with a short drive and I choose to use gate city due to quality and convenience
I chose Gate City Auto because all the body shops on my insurance list were booked for months. Im glad they were because they did a great job. They told me is was going to be a week and it was only a few days. April was very friendly and professional. When I went in it felt like I was talking to someone that I have known forever.
They did fender, light and lens work on my Prius. Great Job! April was great at keeping me informed. Reasonable prices, exactly as estimated. Very honest advice and billing. Fixed like it never happened in a matter of days. Thank you Gate City Auto Body!
Gate City was AWESOME! I got three quotes from three places; Gate City’s was the fairest. They didn’t try to sell me anything I didn’t need, they listened to my concerns, and they were FAST!!!!! All-around it’s the best experience I’ve had with a body shop in 30 years of owning cars. Thank you!!!
Best Price and I went 3 places. Fixed my prius that was totaled by insurance in 1 week! PLUS installed my rear view camera free AND cleaned AND washed my car! Amazing job! A+!
Certainly, having an auto accident is about as unpleasant an experience you can have – especially, when the @#%$ accident is your own fault - nope, wasn’t texting, drinking or fishing that scratched Journey CD out from between the seats; thanks for asking...The actual and fairly embarrassing circumstances of the ‘accident’ will remain forever between me and my somewhat bemused insurance agent.
Truly, I could not have been happier with the service at Gate City. My car was repaired as promised and looked as good as it did the day I bought it – seriously. April was extremely pleasant and kept me advised on part delays and such. The car was ready on time and at the quoted price. Excellent customer service all around – a rarity these days for sure.
April said she has several ‘repeat’ customers. I can believe it – if I was a really horrible driver, I would most definitely put Gate City on speed dial…
Had the misfortune of coming in contact with some animals as i traveled down I40. Took my car originally to crown and was referred to GCAB by the manager there because he claimed they “are great people, do great work, and are fairly priced.” Well all of those came to be true. The animals that i hit did just shy of $1k dollars worth of damage and everything was explained to me and April was very transparent in her explanations of prices and that impressed me as a customer a great deal. If they run into anything else while under it they will notify you first prior to doing anything extra than was outlined for you in the beginning. Their mechanics are top notch, awesome work and awesome shop over there. They even detail the interior of your vehicle upon completion, a very nice finishing touch. Highly recommend GCAB.
Exceptional service by the staff, very honest and good quality work. I recently got my 2002 Nissan Maxima serviced for a deer accident - the car came back in 4 days looking brand new. I highly recommend this place to anyone needing body jobs. Keep up the great work.
Service was excellent. I called a major body shop at first but they weren't really willing to help me understand my problem at all. Even after I gave descriptions and scenarios they still wouldn't help me they just told me to "bring it in" and the price was 50 dollars just to look at the car! Did some Google searching and found this gem. No bad reviews and those reviews weren't lies. I called them and they treated me with so much love and respect over the phone and told me every possible thing that could be wrong with my leakage under the vehicle. Went in and they worked with me with great prices. They even wanted to hold they car longer to make sure they didn't miss anything and that everything checked out. Such an awesome body shop. Definitely go to them! Gate City Auto body is the best in greensboro, heck dare I say even the triad! Even got to meet the owner and he is cool as well as the mechanics! #AGGIEPRIDE
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