At Watkins Towing & Recovery, the team understands that vehicle breakdowns and accidents can be overwhelming, which is why they provide reliable and efficient towing services to Greensboro, NC and surrounding areas. They offer a range of services including heavy duty towing and roadside assistance to ensure that all customers' needs are met. With their experienced tow truck operators, they provide the highest level of customer service and strive to make the process as stress-free as possible. Watkins Towing & Recovery is dedicated to going the extra mile for their customers, ensuring their satisfaction with every service. Let them handle your towing needs and experience their top-notch service for yourself.
Hours not specified
What clients say about Watkins Towing & Recovery in Greensboro (NC)
I was four hours from home. Had a flat tire on a 16 foot box truck. The service from Maddie and Tony were outstanding. Located where I was and got me back and running within an hour. Would highly recommend.
Hi,this posting is for one of your Employees ‘ Mr.DONALD whom I had the pleasure of meeting today for a tow, he was very professional, polite and knowledgeable he handled my car as if was his. In closing I would like to say THANKS AGAIN TO YOU AND YOUR COMPANY.
I've used this tow service in the past couple of months for my 94 Dodge Dakota, Mercedes Benz S550, and recently my Jaguar F-PACE SVR! Each and every single time the service has been top notch. AAA sends them to me, and the transactions have seamless.
I highly recommend Watkins if you’re in need of towing. They were sent to me by AAA and they were there within 45mins. Rante was extremely professional. 5 ⭐ all day
My van was totaled and I didn’t have a way to meet the tow truck so they could get the keys. The driver came to my house to get the keys from me before picking up the van. He was very friendly and very professional. 10 out of 10.
Tow Service was good. Just seemed like it took forever to get there. Sitting on the side of I40 was not a pleasant experience. DOT stopped by twice while we were waiting.The lady I talked to said they would move us up 30 minutes. But it was still the original time quoted.
Absolutely amazing service. The man who came out was efficient but also helpful in teaching me how to do things should I have the same problem in the future. Felt like helping out my dad in the garage.
This was the best experience I ever had courteous easy to talk to didn’t make it feel like you was being rushed answer whatever questions you needed. I can recommend this company in that gentleman to anybody.
My car broke down on 26 March 2025. My wife called Watkins towing and my Chrysler 200 was picked up and dropped off at my mechanic in Kernersville. I met the tow truck there to get the key. He was disconnecting from my car and I noticed it took a couple of times. It was stuck on something but it didn't register yet. I was focused on getting the car fixed because my grandson needed it for work. When I picked up the car after the repair I heard a noise on the way home. When I looked under the vehicle I saw the splash guard was damaged. Also the inner wheel wells were damaged. I called Watkins about the issue and they told me the boss would be calling. I sent him pictures of the damage and went and got an estimate of the damage. I called Watkins again and they text me to get a estimate which I already have done. I sent them the estimate and then I got a call from the boss. He agreed to take care of it. I had already started the process to get it fixed because my grandson needed it for work. So I paid the 689.00 dollars out of pocket. I waited a couple of weeks when I called back Watkins because I received no check. So here we are me writing a review of a company you should think twice about using. If you use this company and they damage your car they seem to disappear. I have all the text pictures and receipts to prove my claim. Kernersville must not be a good place to retire. Between Watkins towing and Parks chevy dealer I've lost over a 1000 dollars. Be careful out there.
After management changes the owner sent me a check. I'm glad that this issue could be resolved.
Thanks..
The two gentlemen that came out to rescue my daughter and I were awesome. They came out after hours and stayed until the tire was changed on our rental RV. The roadside assistance through the rental had given them the wrong information so they had to call out a second guy with a bigger Jack it was kind of a nightmare but they stayed and made sure we were taken care of which was fantastic since we were in an unfamiliar state. I would absolutely use your company again and please tell them thanks again for both of us!
Great people and great company. Came to do a towing for me on Saturday morning. Came quick and price was very reasonable. Also the price they gave me over the phone was the one we got charged.
Will definitely use them again, and would definitely recommend if any one in the area is in need. thank you for your great service
Service was good. I am gonna take the time recognize the dispatcher and her fast response. She called me within minutes of making roadside request on the AAA app. She was very nice and all too often the dispatchers are never recognized for a job well done. So Kudos. The service tech was nice and showed within the time frame that was quoted to me. I did feel they were a little on the pricey side costing an additional $286 out of pocket (because my AAA plan sucks and will be changed) to go 44 miles. But other than it being pricey I would recommend and use them again if needed.
Fantastic! The gentleman (Michael) who towed my vehicle from Savannah to Claxton last week was prompt, responsive, reliable professional, and quick! Thank you for taking good care of my car!
Dispatcher was very prompt in submitting my request. The driver was extremely helpful in making sure my car was towed in the most professional manner. Thanks for great service.
Call AAA for a flat tire Abercorn St Savannah Ga 10 minutes later I got a call from the Watkins Towing giving me an ETA. Driver arrived on time, changed tire in a matter of minutes, very polite was gone and I was back on the road again. I would call Watkins Towing again.
If you are affiliated with AAA and changed my flat tire on Sunday, I thank you so very much. The young man who did the work had the old shredded tire removed, and the new spare put on in five minutes or less. He was friendly, quick, and did a great job.
My daughter’s car wouldn’t start. He was able to give her a jump and just in case it died again, followed her to the repair shop. As a (stressed) mom up in Philly, I’m so thankful for his care! She’s safe and car is taken care of. Thank you!
Excellent service so polite kind and friendly and so helpful assisting a senior person and disabled.The driver was just fantastic their r no words to express how wonderful he was Thank U
The service I received exceeded my expectations. From the response time, acknowledging my needs, to showing up earlier than expected, just knowledge and helpfulness from the staff overall is why I would choose to use them time and time again.
When contacted by Stephen, said he'd be at my house to take flar tire off and replace with my donut spare. He said he'd be here in 25 minutes. Arrived earlier. Then got his tools needed out and went to work. He had successfully completed the swap out in 15 minutes and then he was on his way to his next service call. Superior service. Highly recommend.
The technician was very polite and respectful. They showed up in less than 30 mins after we called. I would definitely recommend them.
I was very impressed with the level of service!
AWESOME ROAD SIDE SERVICE. FIXING MY FLAT TIRE. HAD MY TIRE REPLACED AND BACK ON THE ROAD. AFTER ARRIVING AND IN ABOUT 20 MINUTES. VERY PROFESSIONAL AND WOULD DEFINITELY RECOMMEND IF EVER NEEDED. VERY CONCERNED ABOUT MY SAFETY AND EXPLANATION ABOUT DRIVING ON THE DONUT SPARE TIRE. HE PUT MY JACK AND EVERYTHING BACK THE WAY THAT HE FOUND IN MY TRUNK
AAA service tech was amazing. Replaced my blown tire very fast and was back on the road home in less than ten minutes. The weather had just started to get bad with freezing rain. Service tech was very very nice, polite and professional.
Watkins Towing and Recovery were dispatched by AAA to tow our car that had broken down on I-95 near Savannah. They arrived in a timely fashion and performed excellently towing our car to a repair shop. Our wrecker driver was Ryan and he was a very nice and reapectful young man. I was impressed with their service and I wouldn't hesitate to use them again when I need towing services.
Both the driver and dispatcher (uggg…can’t remember their names) at Watkins were nice, friendly and responsive to questions even though it was a busy Sunday afternoon & evening. Great customer service by both. Driver had the vehicle on the flat bed and secured in no time and when we arrived at the destination had the vehicle off in no time. Definitely would recommend to others.
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