Crumplers Automotive in
Stedman (NC)

Boy that front desk is rude, very very not highly recommended. Go to a real dealership at this point, don’t waste your time here.

I highly recommend Crumpler Automotive for any of your repair needs. I took my son’s truck there to have dual exhaust installed. They did an excellent job. I showed them some pics and sound videos and they delivered exactly what I wanted. I called several places for an estimate and Crumpler gave me the best price. Very professional and fast service. They even text me a few days later to see if all was good and if I was happy with the install.

Fast, friendly, professional service! A blessing to have a local family owned business so close to home!

You all have always been a long time family mechanic and very caring people and as for my vehicle everything is run good so far and i thank for your concern about my vehicle again thank you and you all be bless

Took my truck to another place first. They had it for 3 weeks couldn't find anything wrong. Took it to Crumplers they found the problem and had it fixed within 2 days. At a reasonable price.

Awesome service! They hooked up to the computer and found the issue and had the part the next day. They were able to get my jeep in and had it fixed that day! We take all our vehicles to Crumplers!

I've always trusted Crumpler's Auto Repair Shop ever since 2014. plus I would recommend them to anyone who has work to be done on they're automobile. The shop is very reliable in taking good care of the customers who walk through their doors. Thank you for all that you stand for in the community.

I use Crumplers all the time. Very good at what they do and fast. They have also fixed difficult issues that other places could not. I send them all of my vehicle repair business. Cars, pick ups, and diesel dually trucks. Good folks and I highly recommend them.

Great people there! They do good work and are super friendly. This is definitely my new go to shop!

Great service, they had my vehicle done within 2-3 days since it was New Year’s week. Affordable pricing!!

Never disappointed with the service we receive at Crumplers. They are always efficient and ensure that their customers know they are appreciated.

Richie is a great person to deal with. I had a trailer hitch installed on my XT5 sport. He showed/told me what he did and what else I would need. With the coverout you can't tell it's even there!

Crumplers always comes in clutch had an issue with an older car took it for oil change they got the other issue done cheaper I appreciate the kindness and fast service thank you

I’m new to the area and a First time customer here. I had an Excellent experience at Crumpler’s Automotive. These are genuinely honest, nice people, no pressure, no games! They completed an 80K mile service on my Camry for half of what I was paying at the dealer. My car was ready when they promised & for the price I was quoted. They’ve earned my business.

Great service and friendly staff always enjoy my experience when dealing with this company. Other companies should take note of what customer service should be, like the folks at Crumpler auto do.

Crumplers always goes above and beyond to help you understand what is going on and treats you fairly. They are a family owned business that treats you like family. I do not take my vehicles anywhere else anymore. I highly suggest them.

Hands down the BEST customer service. Always help get our needs met at a great price and timely response. If you don’t come here you’re missing out. BEST in the area.

Fast and Family oriented company. Mr. Crumpler and I have built a friendship over the years. He has no hesitation to take care of my auto needs when I call. Shelton Parker

If you need basic stuff done, like brake changes or oil this is your place. They are cheap and the mechanics are rookies. It's not a place to get serious mechanical work done. Incredibly rude staff and the owner is old now and lets his son run the place. Ole Leslie up front is rough as can be and is about as rude as they come. Small town, smaller minds. Outside of that, I've been left on the side of the road and given the run around twice by em'. Just don't take your vehicle there unless it's something super simple. They aren't professionals

Richie and the team have always been trustworthy with my vehicles. My SUV was previously taken to a specialized brake place and the wrong size brake pads were placed on. Richie worked on it all day fixing the problem the last place did 18 months ago. He only charged a fraction of what labor hours he put into it. Really scary to think about what could have happened with the bad brake pads. Thank you for everything and we will always take our vehicles to you!

Needed brakes done in a pinch and as always.. Crumplers came through. Great people! Owners, staff and mechanics highly professional and knowledgeable. Crumplers is the ONLY stop I will ever go for my mechanical needs! Thanks to you all and GOD BLESS!

This business is untrustworthy, unreliable, unprofessional. Recommend anyone that needs to spend over 1K to just go to the dealer. Either the guys that work for the owner down right don’t care or incompetent. I needed a new engine for my truck, my in law told me about this business since I had just PCS’d back to Bragg/Liberty. I thought the owner was decent and either he doesn’t know what his employees are doing, specifically his daughter that works at the cash register or his son that supervises the projects upon completion. After my truck had been worked on, the truck never drove the same. Always stalled with many more issues. During time of warranty, I took the truck back and let them know what issues I had. I was told they fixed the issues but really saw no difference upon return of the vehicle. Since I knew I had just received a new engine, I took the truck to the dealership for a completely different issues thinking that would solve all the issues I was having. After a couple days and different diagnostics, I was told I needed a new engine. I told them that couldn’t be when I in fact just had engine work completed. The difference this time was these guys showed me exactly where the issue was and recommended that I didn’t get the job complete with them to save money. Upon return to Crumplers, the daughter who I didn’t want to deal with due to previous encounter guess my issues wasn’t important. Never seen someone eat a meal in your face when trying to resolve an issue. Not only did this lady have a nasty attitude from before now we got rude and customer issue isn’t important. The son, called me to tell me after already spending over 8K with them I needed to spend another 700 and that would solve all my issues. I of course stated that he made no sense and what remaining issue he was referring to was connected to the engine. He of course back pedaled and then said well he wasn’t there when the engine was out in he came to the project afterwards. Make a long story short these guys are clowns. Wouldn’t recommend you get an oil change here. More than likely the oil wouldn’t be replaced, hence untrustworthy and unreliable. Already working to ensure they are black listed from service members but I’m sure their local population will support due to convenience of location. Again, if you can, go somewhere else!

Richie and his crew are always courteous, responsive to your needs and get your in and out as quickly as possible. A great place to take your automobile for whatever you need with that great small, hometown service that is poorly lacking in so many places.

I stopped in to get my manual transmission fluid checked. A young employee accidentaly pulled the wrong bolt on it. They quickly notified me of the problem. Since the trans had to come out to fix it they gave me a ride home and brought my truck back the same day. No charge. I had to go back and argue with them to accept twenty dollars for the service I asked for. Their work was excellent. The service great. Their honesty about the problem greatly appreciated.

I have been taking my vehicles to Crumplers for years. It is extremely comforting to know that my vehicles are being taken care of and that I am not being "sold" on unnecessary items or work. I have come to trust the crew at Crumplers and will not take my vehicles anywhere else. They treat every customer with respect and total care for their vehicle. They are an awesome team!

Quick and professional. I purchased new rims and tires for my old Gravely walk-behind mower and took it all to Crumplers for mounting (trust me, this was a real odd job). They did a great job and even modified the set up of my mower for easy changeability between my new turf tires and the old, aggressive tires. If you need something done well, even if it is out of left field, I recommend Crumplers.

Had the pleasure of doing business with Crumpler's Auto yesterday and i must say it was a great experience to deal with Richie, Leslie and staff. It's nice to see there is still a place where someones word is worth its weight in gold. The staff was very helpful and took care of my needs with a smile. I would recommend the place to anyone who has car needs of any type. Great customer service, honest, trustworthy and yes he ends your visit with a handshake which in today's world still means something to a customer!!!