Great experience start to finish. Super accommodating staff. Ashley worked with me to get into my vehicle of choice. Quick and easy great prices Definitely recommend
Shoutout to Ashley for making this process so smooth for me. We started in the snow storm and she was patient with me to get the down payment ready I got into an SUV that I did not expect. So thank you guys. One love!
Love them purchase a vehicle from them in April of this year an can honestly have not had any issues an when I did bought too there attention an the problem was solved thanks Mrs Terry
Such an easy, great car buying experience! They were able to process everything and get me approved before I even came out! I did not have an easy situation to get approved they made it happen! 10 out of 10 recommend buying your car here.
Do not buy from these people. They do not care that they are going to sell you a vehicle that will not work in a few months. Go somewhere else! These people sell lemon vehicles and have attitudes and refuse to rectify the situation
There is a reason this place does not have any reviews on Facebook. EDITED TO ADD :
THIS CAR IS NOW BROKEN DOWN NOT EVEN 5 MONTHS AFTER PURCHASING IT. THE TRANSMISSION IS COMPLETELY BLOWN OUT. EVEN THOUGH THE LADY TOLD MY MOTHER THAT THERE WAS TRANSMISSION WORK DONE AND SHE ENSURED THE CAR IS GOOD.
THEY SELL LEMONS..... These people will scam you until the last penny. My mother financed a vehicle through the bank with this place and they are withholding her plate and giving her FAKE tags and refusing to give her another 30 day plate. It is ILLEGAL to withhold plates and claim it's because you owe money when not financed through Jamroc. As I was asking the lady at the desk details , she told me to ask someone else. Very nasty customer service and I will be posting this on every single platform and on Facebook as well since reviews are prohibited.
This is now my go to for renting a vehicle. They made it so easy and painless. No headache at all. Had a very nice car and when I had a small issue they got back to me very quickly and solved it. Thank you Jamrock. You have a customer for life.
Jamrock auto is AMAZING! Mrs. Terry gets the Job done quickly and efficiently!! She is straight to the point (but in a nice way) Everything she told us in the beginning remained the same. There was no "run around". The prices are good the payments are very reasonable. 10/10 recommend.
Had a really great experience shopping for a used vehicle here. Terry was very helpful & really went above and beyond to ensure we were all set with our purchase. I highly recommend coming here if you’re on the hunt for a nicely used vehicle that comes with excellent customer service!
Thee best used car dealer stop, shop, & buy experience. Why? First, posted Internet prices, easy going greeting, transparency, & trust! SUV we wanted to see was sold, but had a comparable on the lot. Turned in my DL, got the CARFAX free, test drove, & informed Terry that we liked it & would follow-up in the am. No pressure! We called in the am & informed her we had to look at one other SUV but would call back right after. We did, came back later that day (a Sat.) & test drove it one more time, & bought the SUV. Not only did we get a great deal, but Terry accompanied us to the DMV to get immediate assistance on Mon! How many used car dealers do this? Trust her, see her cars, & be thankful for it! Thanks Terry! We were extremely delighted with the buy!
I financed my car about a month ago and let me tell you…
I love this place. I understand that with every used car there may or may not be issues because it is USED and that’s a choice you have to make on your own, but I have had no issues with my vehicle. Also I adored my sales representative! I believe her name is Terry Ann, I could be wrong but I was so stressed the day I walked in there I wasn’t focused. She listened when I talked and answered my questions with more than just a yes or no. I also had my 5 year old with me and when he spoke to her she was very sweet with him. Not everyone has a good experience when buying a new/used car but I can honestly say that over all I was more than pleased! So thank you for being awesome!!! Another note for anyone reading, I have no credit AT ALL and I didn’t get the run around. They financed me and told me an exact number that I needed which was a blessing since I had already been to 2 other dealerships and had no luck.
STOP⚠️ DON'T BUY FROM HERE! TRANSMISSION OUT IN TWO WEEKS..These good reviews must be paid for! We purchased a 2014 Ford Explorer on May 17 2024. Should have seen the red flags from the time we walked in the door. First Britt in the office wanted to charge us 24,000$ for a vehicle listed for 12. My husband did some quick math and we left. All weekend I thought about the car I wanted so bad so I called back Monday am and we were able to get financed for the car. Brought it home. Within two weeks of driving it..not far neither I start feeling a light skip. I messaged the car lot asking about the 1 star review warranty they gave us. She said I could take it anywhere,my choice. So we took it to the Ford dealership for a diagnostic test 231$ before we put our grandchildren in it for a trip. They say I needed a torque converter. Ok, before we make our first payment?! We call jamrock they ask to bring it to their shop so the owner could drive it. We did..he drove it..felt the skip. They refused to fix it at their own shop and they don't deal with the warranty company THEY gave us..So, back to the dealership. The warranty co feels better putting on a whole new transmission instead so the tech from there calls "Benny" "Nico" not really sure of his name because no one's would respond back with that info, and tells him what's going on. The warranty is picking up most of the bill but we have to pay outta pocket 2100$. We asked jamroc to help pay it..at least half since the Ford tech said my car was "patched to sell" . Should have known something was up when they brought it back to the shop after detail on a rollback. I asked them for a loaner for our trip,no response.
They say they don't understand why the warranty won't cover the whole bill. I don't understand how you can call your self a Christian company when you're out to screw over hard working people. Yes I bought my car as is but before making the first payment then transmission goes out so yeah they should be held accountable someway. We have spoken to our attorney and we'll be taking legal action against them. If you're considering buying a car from them DON'T. They're disrespectful,non caring about after the get their money.
I'm reference to your response,you are a complete liar!!You all NEVER offered to help us out in any way..,your company is a scam...
Bought a Chevy Cruze limited from them, had issues right off the bat, took it to there mechanic several times and within 50 miles the check engine light was back on. Never offered wave diagnostics fees and never resolved the issue. I paid out of pocket and used the warranty I bought from them and have easily paid out of pocket what I paid for the warranty. I honestly do not suggest buying a car from them they have done little to nothing to even try and help me out.
The whole process from start to finish was easy and smooth. We didn’t feel rushed or pressured. The seller was honest, printed a car fax and answered all of our questions. I highly recommend them.
From the start to finish everything was handled smoothly. I do like that they are very easily reached by phone call, considering my home being in Fayetteville. 10/10 highly recommended lot. I felt comfortable, and relaxed, certainly not pushed, to purchase a car. This lot has so many great options to pick from that it was hard to choose my new love. I Finalized on a 2016 Kia Sorento, and I AM BEYOND SATISFIED. thank you Jamroc!
Deal started out and finished great, however made a payment through their third party online payment system. Posted to my bank and shows the deduction but then days later they turned the car off. Emailed bank statement to them and asked for third party info to get it taken care of and imagine this only the dealer can communicate with them so my son is stuck in Vermont with a car that won't turn on. Have been round and round with them a out it and still no resolution. Guess I ha e to get an attorney involved and spend more money to fix this problem. Buyer beware....
I appreciate it the service I got from the two young lady. I been too so many dealerships in last two week. I never felt so welcome in my life until I went to Jamroc auto sale. This two young lady need to be recognize for their hard work and appreciate they bring to company. If I could rate them I give them a 10+ more. Because they deserve it. I would like to say thank you
This is the best professional dealership I have found in years. They specialize in quality vehicles at fair amounts for a broad spectrum. I have used them 3 times and this family owned business cares about getting people quality vehicles. The customer service is sharp and organized and very clear! If you are looking for a vehicle this a a strong reference! Thank you Nicoyla!!
I brought my first car there and they work out the best deal for me. They treated me so nicely and I love the car I got from them it has no problems what do ever. I would definitely recommend buying a car from them.
