I never write reviews, but Ram’s Towing went out of their way to take care of getting our disabled vehicle to the correct location after one shop suggested another shop, in Wilmington. He also provided photos to us. Andrew provided excellent customer service that was above and beyond. I would highly recommend them if you need a vehicle towed.
Public Apology Regarding Ram's Towing Review
A Sincere Clarification
Dear Customers and Ram's Towing,
I would like to extend my heartfelt apologies for the misunderstanding reflected in my previous 3-star review of Ram’s Towing. After further educating myself on the company's rules, I have come to understand the importance of the requirement for clients to present a valid registration form in order to receive a correct sales receipt. This protocol is essential for maintaining accuracy and transparency in their transactions.
It was a lapse in my understanding of these rules that led to the initial rating. I regret any confusion or inconvenience my review may have caused. Ram’s Towing has demonstrated exemplary customer service, and their staff has been incredibly patient and supportive in clarifying this matter for me.
Having rectified the situation, I am pleased to revise my review to a well-deserved 5-star rating. Ram’s Towing consistently provides excellent service, and I highly recommend them for their professionalism and dedication to customer satisfaction.
Thank you for your understanding.
Sincerely,
Tabatha
Dependable, kind, trustworthy, efficient, and goes the extra mile (literally and figuratively) are all words I would use to describe this company! Very transparent about pricing, which I also found to be very reasonable. I highly recommend this company to anyone who is in need of a tow truck.
Great service!!! The driver, David, was professional, courteous, and went above and beyond to get my car safely to the repair shop. I highly recommend Rams towing.
They truly saved the day!
RAMS Towing was a life saver! Called them, they were there in 20 minutes!! Very nice, comforting people. Excellent service, very efficient also, I must say! Will definitely call them again if I need help
Arrived in NC after a 11hr drive from Indiana. Car battery went out while filling up my truck in Whiteville NC. Sat there from 4 hours waiting for AAA, google tow companies near by and came across Ram Towing, called him, he answered and within 30mins he was there to get my truck jumped off. Wanted to say Thank you again.
Literally saved the day! We were stuck in the middle of nowhere in the heat on the side of the road. After triple A and verizon roadside failed to find us a tow, we called Rams. He picked up on first ring and said he would be there in 15 minutes. Such a nice guy. Very fast and professional and a fair price. Would highly recommend!
Very responsive when asked to retrieve my daughter’s car from the middle of nowhere. Very fair price and just a great guy to deal with. AAA and the insurance company both failed to get a tow arranged. One call to Rams and it was quickly in the shop. Also, the shop that he recommended was fantastic (Automotive Electric in Whiteville).
Meeting this gentleman late at night stuck on the side of the road 1 hour away from home, was one of the best things that happened. He was the only person willing to come out and help me out, the rest of the towing companies I was dealing with were asking absurd pricing or just didn’t feel like coming due to being so late at night. We talked a lot and got to know each other well on the ride home. Even showed me his newly installed Turbo on his truck. The owner is by far a great person who I would strongly recommend to anyone needing help in his area!
My son called Rams after our regular tow guy didn't answer. After 11pm. Sick on the side of the road with a flat & no key to remove my cars locking lug nut. The driver got to us in less than 30 minutes, was extremely careful while loading my car & drove it to my house. He was very friendly & helped us tremendously at a more than reasonable rate. I highly recommend Rams & an very Thandie for the service we received!
He went to tow my car in pouring rain. He slipped in the ditch and he had to be towed out of the ditch. He delivered my car and his fee was very good considering the circumstances. I would call him again.
Alternator died in my Toyota Avalon and was stranded in the middle of nowhere. Called and was taken to my location in no time at all. Highly recommend using this service! Also, really enjoyed the conversation on my ride. Thanks again!!
Rams Towing Company gets the job done. I requested a quote and I got a quick response, very professional guy. For your towing needs etc. give them a call. He's qualified!! Satisfied customer..
Man, let me tell you this guy was the best! On the way back from Wilmington my belt broke right by the exit of Whiteville. After calling many people in the area and no one willing to even just bring me out a belt, I then found Ram's Towing. He brought me out a belt and helped us get the new one put on. He charged me in what I believe was pretty cheap especially for it being dark out and him going out of the way on a Saturday night.
Although we only made it 30 minutes down the road due to the belt breaking again because the actual issue was a pulley being messed up, I am glad we called Rams Towing to help us get back on the road and I would highly recommend you do the same!
Fantastic service, quick response time, extremely friendly and helpful in an unfortunate situation. Towed us from Whiteville to Wilmington and it was super affordable. I highly recommend!
Very friendly and good price. Great price for where we had to go. Blowed a rod in my motor and he was kind enough to tow my car home. I would recommend him for anything
Great experience and good prices! Our car broke down 3 hours from home and instead of charging us $800 he came back and just fixed our belt first thing the next morning. Highly recommend!
I hit a deer early one morning and called David at Rams towing. It was early morning and he immediately was on the way. It was a 2 hr drive for him so I was surprised he accepted the tow. When he arrived he was very professional and got my car to the body shop in a very timely manner. His price was way cheaper than expected and the professionalism and quality was amazing. I have used him a couple times since then for local towns and he had always been on time and always went above and beyond. I would and have recommended him to friends and family. He not only towed my sisters car, but also does repairs. He takes great pride in what he does and definitely has gained all of my business.
Awesome service!!! Very professional and handled my car with great care. Would recommend to anyone that needs a tow or any other service. Also fixed my broken belt. Very satisfied customer!
