My first go to when looking for good used parts. If they don’t have it, most of the time they can get it! I’ve bought lots of smaller parts and 2 engines (1 duramax ) they’ve been exactly as described and still driving 2 and 3 years later!
Called them several days ago for a front differential asked many questions, including when it would be out and whether or not that price included the core. I sent an employee on a one and a half hour drive to pick up this differential when my employee got there they informed him that The one they said they had is no good and that they don’t have one. Completely waste of time. Then, when informing us that they completely wasted our time so very carefree great way to do business
Update spoke with them on the phone their response was it was my fault because they didn’t call us to tell us it was ready and we were supposed to be waiting on that call yet we waited four days when she said a day to pull. The excuse is the one they have was no good But never called to inform us they didn’t have the part
I have called 5 different times over the last two weeks to inquire about a part and each time I get a message saying I will get a call back. Nobody ever calls back. Hard to support a business when they won’t actually allow you to do business.
I should've listened to the reviews online. Seriously, do not buy from this place. They did not disclose the fact the door panel I purchased was moldy at any point in communication, and took photos from a far away angle so you couldn't tell. The item arrived very moldy, and because of how moldy it was -- it was in an unusable condition. Worst part is they charged me $250 + another $250 for shipping, and would only accept wire transfer so that obviously when I recieved a moldy door, I couldn't get my money back. I called back and asked even for just a partial refund, but was denied. I paid $500 for literal trash, just the same as majority of these other reviews -- so please, heed my very expensive mistake and buyer beware! ?
While searching for a extremely rare part that I needed for a customer I came across East Coast Used Parts and from start to finish I received professional and polite customer service. Chelsey did an AMAZING job communicating with me and went above and beyond expectations to help make this purchase a success. Thank you Chelsey and the whole team at East Coast Used Parts that worked together to get this hood down to FL in a safe manner.
Buyers beware. Purchased an ECU over the phone was told it came out of a running car. ECU arrived and does not work, have factory scan tool and does not connect. Connected Chelsey and she said that the car was running 3 years ago and the ECU was removed then. I explained that there is dirt/debris in the ECU connectors so the ECU was stored improperly. I was told that its 'too bad' and they won't do anything to make it right. Should have done review of their business before doing business with them.
I looked around forever for an engine and transmission for my truck. East Coast Used Parts had these at a great price. They even installed them for me. Also found a truck bed while I was there! Fantastic prices and service was beyond what was suspected. Will be going back here in the future!
Be careful when dealing with this company they will lie to you and rip you off!!!! On 5/18/2023 I purchase a 2008 corvette 7.0 motor with 50k miles on it for 9350.00 turns out it's a 2006 motor with 116k miles on it and when I called them the lady and her husband said there is nothing they could do when I ask to speak to the owner they said no and I could pound sand. Be careful!!!!
Was sold an engine and told it was an 2008 LS7 with 5x,xxx miles. However after buying and shipping the engine to me upon further inspection the block stamp tells me the engine is from a 2006 and had 106,000 miles on it when last reported. Was told that “We go by what car it came out of”. And basically told there is nothing they are willing to do to make the situation right. Buyers beware. The do not accurately represent their parts. I got me a 106k mile engine for 50k engine price. We aren’t talking a $2000 engine this is and engine they sold for $9000 engine that in reality is worth more like $6k to $7k when it has TWICE the miles than it was represented to have. Was told the owner would not speak to me or make any attempt to correct this FRAUD.
Had a relatively stress-free experience with East Coast auto parts. I bought a Toyota sequoia tailgate in good shape at a great price. There was a little miscommunication at one point, but they worked with me. I was first told that I would not be able to go back to the yard for insurance reasons, and had to pay in full first before I could even physically look at or put my hands on the item. The owner, however, did eventually allow me to be escorted to the yard to look it all over before I purchased it. Overall, it was a pleasant experience. They were very responsive over text as we negotiated prior to my arrival.
Called to check on several parts they have listed was told by "Chelsea i will call you back"
I wait a couple days cause i know these things take time
When I call back have to remind her of the situation and she quickly responds "we do not have".
Would like to have known sooner so i could locate the parts somewhere else Thanks! for wasting my Time!
BUYER BEWARE!!! Would leave zero stars if we could. They dont let you back in the yard to make sure it is what you need and to inspect before you buy. They brought a seat up with a cigarette burn after just saying it was dirty but wouldnt take anything off and of course no refunds. We have dealt with many salvage yards and never experienced this.
These people are SCAMMERS!!!! Please buy your parts elsewhere, there’s a reason why they only take cash or checks, so there’s no way you can ever get your money back in case the part you bought doesn’t work, I made the mistake of buying from them, the $600 part I bought from them was not the one I needed, I asked if I could return it even if I had to pay a restocking fee and return shipping, they refused, they said it was my fault I ordered the wrong part, they argue they sent the right part, and they just don’t accept returns, I should have looked them up before buying from them, is sad to see how many people have been scammed and somehow they are still operating a “business”, they take your money and you are stuck with a useless part.
We bought $3700.00 worth of parts. Two of the parts were wrong. We gave the vin# and production date. The headlight and front bumper are totally different. It hasn't been a week yet and now they are saying they won't accept returns. Highly disappointed
i bought a engine with supposed to low miles. but was a just a scrap they have the parts out site on the rain. engine inside was full of water and they just take my money. that’s why they only take cash money….
so be careful if u are thinking to buy some from them
Very poor communication and will take your money, when I picked up an engine I still had to wait over an hour to get it in my vehicle even though it was supposedly ready since that morning, when there was only one other person waiting. The engine didn't even work after installing it and we couldn't even get a refund. Don't waste your time and money. Read the rest of the reviews before even considering any of your purchases.
After driving 3,5 hours they said that only accepting cash... no credit cards. They not allow me to see the part (door) because of safety, repeating that it was in very good condition. After driving that long I pay cash and they brought the door that was poorly repainted and it got clear coat runs on it. They refuse to give me my money back.
The whole idea driving that long was to match the factory paint... Well "thanks " to those scammers I got stuck with door that I had to repaint again.
$500 for a $300 dollar part only to wait for them to finish removing it for an extra 3 hours in 90 degree weather and humidity.. Make darn sure its removed and ready before making the trip. Tip: invest in a plasma cutter.
Called in at 9:52am looking for a part. I was told the part was available and was even told shipping. I later called back to pay for the part (as instructed, I guess bc they were busy) and was told that they would call me back (sounded like the employee was driving). I never received a call so I called again only to tell me that the part is not available. This was all meanwhile a child was screaming in the background while I on the phone. Seems very unprofessional. Would not recommend
I needed a part. They said they had it. I left work at 420pm, got there by 5pm.. then they stated that it would be too late to try to get. I called and gave a 2 hour advance notice. So basically I drove 40 mins to only be told sorry maybe Monday.. today is Friday. Customer service is a 5/10 at best.
I bought a Engine for my Silverado here, it runs great! This is where I always do my business. I bought a Engine from Chris 5 years ago and its still running perfect. I will recommend him to anyone that's looking for any type of engine or any other parts. I've bought from him for over 10 years. He always sticks to his word and his warranty. Very great family owned business.
Bought a motor that they won't let you see or hear run Won't allow you to see actual mileage, you just have to take their word. I have very low oil pressure and a hard ticking lifter and they tried to tell me it's because my Fram oil filter is a sorry piece of junk. Refused to stand behind the remaining warranty, and basically telling me this BS so my warranty will expire . Buyers Beware. ......
I had very poor experience with this place today. I bought a a/c compressor from them Friday. I called Thursday and was told by the girl that it was the only one they had.It would not work and I lost 30 dollars in freon I bought so I took back today being yesterday was a holiday. My receipt says 30 gauretee. I was told this morning to give them a little time today to see if they could find another one this was around 10am went back after 3pm was told let me see has in paint booth still not one so I went back at a little after five was told to wait till in the morning I said no give me my money if you don't have one I ask to speak to Chris the owner but was told head been there all day I feel like it would have made this right to start with. They started to leave I refused to leave the parking lot without it being resolved so a guy brings one and lay it outside the door and didn't even offer to tell me it was for me it layed there about 10 mins They came out to leave got in a truck with the girl laughing and the older guy finally told me it was mine and brought it to my car and I thanked him.it was a run around and a different story each time I talked to the girl in there Not to mention she tried to act like I was stupid and try to say she didn't tell me it was the only one they had Thursday
This place is a joke and I would not recommend anyone to go there and buy a spark plug! Chris swore by a motor and called multiple times saying I could trust him and he stood by his word. Make a long story short, the motor was blowed up so I took him to court and he lied his behind off to the judge!!! This place is dishonest and a bunch of crooked people. Please explore your options before purchasing anything from this horrible place of so called business.
SCAMMERS!!! Paid $225 for two computers, sent me completely wrong ones after I filled out paperwork stating the part #. Bert told me to ship back and they will send me a refund check. Won't send money back, and won't answer phone either. Bert won't put me through to Chris, the owner. Impossible to talk to anyone but Bert. They won't reply to emails either.
Chris was very helpful and provided good hard to find products at a reasonable price. He was willing to negotiate with pricing and had original OE parts and aftermarket solutions to my automotive vehicle problems. He has a very nice auto salvage business with good help. I would recommend East Coast Used Parts to anyone needing hard to find or readily available automobile parts for repair.
Bryant Harllee
