Sold me three year old tires for 200$ Phil's a good guy but they said 80% tread on them. I drove 1 and a half hours. Fuel cost plus "good" tires....I expect some communication. These are too the wear lines. And uneven. Even google says so with AI... I want my money back
Very rarely do you find a business that "meets expectations" much less goes above and beyond. Found some seats on the locator, and sent my wife to pick them up after calling in and checking on them first. This is where i get nervous, because typically no one knows anything when we show up. But these guys were on top of it, took her to see the seats, and helped load them! Seats were in great shape and fairly priced. A few days later, I ended up needing a couple of connectors from the truck side and they were happy to check on them and ship them too me. That's the only problem, they're 2.5 hours from my house but definitely glad they're out there!
Awesome communication from Roy everything was quick my part came in just as described and worked exactly as I needed it to would definitely use them again in the future
Great selection, good group of honest people. Will definitely use again for quality oem used parts. Mirror was shipped, packed very well, for a reasonable shipping price.
I I wanted to order a part for my daughter's car, but they did not have it in stock. They were still able to find it and have it shipped to them for me to pick up. Very helpful staff. They went out of their way to get what I needed. Thank you so much for finding what was needed to get my daughter's car inspected and ready for the road again.
I travel around to a lot of salvage yards looking for parts for cars that I purchase to rebuild. This was by far the most organized independent salvage yard that I have ever been to. For this trip I was in need of a set of seats for a Chevrolet Cruze. The car-parts website did not show a backseat but did show front seats so I called in. Bryan told me that he was not sure about the condition of the front seats or the availability of the back seats. He told me that he would go out and lay eyes on the seats and get back to me, which he did. He told me the actual condition of the seats and then told me that he would get them pulled if I were coming to get them. By the time I got there the seats were removed and the condition was as described. Overall a first class organization.
They sold my daughter an engine for her jeep compass and it didn't run.The engine were missing pieces from the motor and they would not give her a refund they made every excuse to refund her after giving them $1000.They lied about the part working before we came but refuse to let us test it out.I will never come here again they are BAD BUSINESS DONT WASTE YOUR TIME NOR MONEY HERE THEY ARE RIPOFFS
I went in for the first time looking for a camper shell for my truck. Stood there for a good 5 minutes waiting for someone to acknowledge my existence. Not one person in there asked if I needed help, can we help you find what you're looking for....nothing!! I walked out and took my money elsewhere!
If you are looking for quality used auto parts look no further than Schronce's. Roy was very helpful locating the parts I was looking for even if they didn't have the part there he went out of his way to locate it for me. Highly recommend Roy and Schronce's Used Auto Parts.
Great customer service and kindness all around. Thanks so much, even being a woman I didn't feel any competitive vibes. Will definitely call for any parts needed and spread the word
The driveway is a little tricky because of the road signs. One has to pay extra careful attention. Other than that I would recommend this place to anyone. I have always been able to find what I needed.
Really good place, nice people, fair prices and parts are as discribed....Delt with Bill the last couple of times finally drove up there and picked up my own parts and met him for the first time in person. This guy is the real deal!!!!
I was able for the first time to visit Schronce Used Parts today. The staff was very knowledgeable and what a pleasure to see. Parts right away and on time.
It's like walking into McDonald's and trying to get what you want and the kid at the register doesn't know how to count change correctly so it takes longer than expected but here it's an old man who doesn't know how to use a computer so unless you have a manufacturer part number and know where it is on the shelf they won't have the part.
The owners, Angela and Keith are so nice and friendly! There are a MASSIVE amount of cars to pick parts from and inside the shop, they have a whole bunch of cool replica vehicles and other auto related art. It's a fun local shop. Highly Recommended!
Needed a cab for a pickup truck. Bill found me one at a good price. Chad help get cab ready and loaded. I was in and out of there in a short time. Great inventory with good prices, good communication and response, great folks to deal with.
Boyfriend bought used car part from here. Cheap, Easy, Friendly & Knowledgeable Staff, Decently quick service. My boyfriend had to actually bring back the transmission and the money was returned (WARRANTY WAS UPHELD) for the person's vehicle he was working on cause the transmission busted as he was pulling the vehicle outta the garage.
The staff was knowledgeable and for the most part friendly. the part I needed was rare and expensive but they had it and honestly saved me hundreds. I appreciate the help and their patience while I had to return with the core
Found the part I needed online. I called and spoke mostly with Keith. He took pics of the part and even wiped down the parts so I could get a better idea. He held the parts for me and we drove up from SC (4 hours) to get them. They even put one of the parts on for us too. VERY nice, VERY professional and great communication. Thank You.
Have done business with them before and it went well. The warranty is very good but I had an issue when the one who appeared to be the owner(old guy with glasses) did not want to understand or listen to me, the customer. His emotions got the best of him and instead of finding a compromise he just figured he'll keep the money and lose a customer. Very dissatisfied with how they handled the situation. Does not expect them to think critically or listen.
These guys were great for me. I spoke to Bill on the phone and Chad pulled the parts for my car. I got more than I asked for for a great price. They really took good care of me. Side note their facilities were nice and clean as well.
As with any salvage yard they will be busy at various times, I spoke to Rob who was awesome to deal with and very helpful. I waited about 5 minutes before a counter spot opened up and they had me on the yard in about 10 minutes looking at door panels, seats and other misc stuff I was needing. They are very cost effective versus new or aftermarket (they were even cheaper than eBay). Overall I give them an A+ on professionalism and attentiveness.
