These folks may well have saved us and our vehicle. Called for a tow and it was discovered by the guy who came out - our brake lines and sensors had been cut. He gave us a detailed run-down on what we'd need to do and didn't even charge to come out, since our vehicle couldn't get towed. I will absolutely be calling them again, for the rest of my life, and I'll be telling friends and family to give them a call when it's needed too.
They did a great job transporting my 1952 Hudson Hornet safely. I recommend them for all your special vehicles. I'll be sure and use them again if needed.
Motorhome haul. Amanda the manager \ dispatcher lady was awesomesauce to work with over the phone. Definitely better pricing than anybody out of "race city usa". I look forward to the driver coming out and moving My 1981 beast of a wreck
Wonderful service! Needed my car transported to another location to be worked on. After calling they were there within a few hours! Will definitely use again if needed!
Thank You guys so much for helping me out, it was late in the evening but you guys made it happen. A special thank you to Brian for helping me out very last minute otherwise my Apartment complex would have had it towed. Then it would've been a hassle to get my car back so thank you all, Especially Brian for being very accommodating. God Bless!
Great company! I had to get my car towed and they were able to come get it and drop it off in a timely manner! The guy who picked it up was very nice and handled my car safely! I definitely recommend these guys! Working in the rain and handling my car safely even as he had to stop in the middle of the road to unhaul my car.
Gatton's Towing was very responsive when we needed them on a Friday night. Brian assisted with getting Patrick (Tow Truck operator) to our location. Patrick was very thorough in taking care of our vehicle. Highly recommend Gatton's Towing if you are in need of a towing service.
The handling crew on the phone was fine, the lady was easy to talk to. But the guy that came brought the car was angry and agitated throwing stuff around, we gave clear instructions where to unload the car ahead of time, but he had no regards did not even care. dumped the car, gave no paperwork nothing just took off and scrammed, Very disrespectful interaction, when he was unloading the car had no regards to the car, dropped it in the middle of the drive blocking in the other cars. Car was promised to be delivered within the day, they delivered within 5 days.
All good things. The owner is a good person who went to bat for my family went it felt like we had no one on our side. If I’m ever here again and need a tow I know who to call. Thanks Gatton’s!
Nothing but good things to say about these folks and the driver, Terry. Under promised and over delivered! I looked through the pictures before calling them to transport my 35 ford, and I'm glad to say they did a fantastic job. I would not hesitate to use them again and definitely recommend them!
Fast straight forward and affordable! I broke down after a 12 hr day and called these guys, glad I did! He was there in 10 minutes. Definitely will use these guys if I ever need a tow again.
Broke down on the side of i85 in concord, called up gattons towing they said it would be 30 minutes, wasn’t a minute late either! Chris handled my car with complete care! Definitely recommended!!
We had an unusual experience. I called AAA because I got my truck stuck in the backyard because of the rain in Concord. They came out and looked at the situation and said there’s nothing we can do about it. You’ll have to call somebody else so we called one tow truck person but they weren’t able to come out so then we got the name of Gatton Towing. Terry came out, he looked at the situation, backed his truck down there hooked up his winch to the truck and pulled it right out. We were sitting there for three hours trying to get someone to come and help us and Terry came to the rescue. Thank you so much, Terry. MaryB and BeccaB
I will recommend this Company to EVERYONE I know., Brian went above and beyond to help me with my horrible situation. They were fast, professional and super friendly, they even got me the best price for the service.
Honestly I will use their service all the time I need.
Operator was rude and snappy. They gave me a ETA and arrived 3 hours later. The dispatcher very unprofessional cutting me off as I spoke and was inaccurate with the ETA. Terry the driver was nice and polite though
My Insurance Tow was scheduled for next day at 12:01p called that morning to verify with the receptionist she said I was clear. I got off work at 3p called to check and they never picked up my car! Rude receptionist didn’t even give me a call to let me know. Said she didn’t have any drivers got smart with me and canceled my tow! I wouldn’t walk my dog past this place . Rude & unprofessional.
I am so thankful for Gatton’s Towing. I needed my vehicle at the shop and was not able to start it. Amanda went above and beyond and actually was able to get my vehicle picked up and delivered in the time frame I needed. Brian, the driver was super kind and professional and was able to get my van down my steep drive, hooked up, and out of here in no time. It’s a company that I would recommend to anyone I know, because when you are already stressed, you don’t need to be faced with long wait times and unprofessional companies like I have in the past. Thanks Gatton’s. You saved the day!
Extremely responsive, helped me out very quickly, and did so at a very reasonable price. Will definitely reach out to them again if I need a tow in the future.
I had a few motorcycles that needed to get moved. Terry was awesome. I figured with 4 bikes, they'd send a trailer and we'd roll 'em on and strap 'em down. They brought a tilt truck. I was a bit worried watching my bikes tilt like 30*. Terry was awesome. Did it all by the book and all was safe and sound. If you can, ask for Terry by name. He's awesome. Thanks.
I Definately will use this towing service again. Bryan did a great job towing my sprinter van. Navigated a tight parking lot and got my vehicle to the final destination without any damage.
Who tows the tow trucks when they break down ? I always can count on Gatton's Towing Service, LLC to come bail me out . but I’m definitely seeing Todd way to much
Had car issues on 5/18 so I used Gatton's towing and they were awesome. After I placed the phone call it only took them about 15 minutes to get to my location. The tow truck driver was super nice and very professional I will definitely use this company again and you should too!
I had a flat tire on I-85 and contacted roadside assistance via my car insurance. Gattons Towing was assigned and the technician (Speedy) arrived within 20 minutes of my request. He was professional, courteous, and speedy! Thank you again for responding quickly!!
The person who answered the call and set up the service was AWESOME, very helpful; the truck arrived within 15 minutes, and the guy was super helpful; changed the tire and answered my questions! Very professional, kind and fast service!
With all the rain we've been getting we slid off our driveway trying leave for work. Called another tow company first that said they were open 24 hours they did not answer. Called Gattons, they answered second ring at 5:30 in the morning and was here within the hour. And got us unstuck Within 30 minutes. Despite it still raining and being cold the driver was very professional and nice . Will definitely call them again when we need their services again.
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