Mickey’s has performed several jobs on my partner and I’s vehicles. We are satisfied with the friendly and honest service we receive every-time. Good and honest mechanics!
The diagnostic process was more transparent than I have ever experienced. Now I understand what “speciality” means.
I mean I came in with one problem, and left with too many problems, but not fault of yours.
I will be back. Amy (happy driver!)
I first found Mickey's Automotive when my 2002 standard-shift Toyota Echo just stopped moving more than 25 MPH on Rte 117 one day, making a terrible noise for no discernible reason. I searched on "foreign car service" because I found no Toyota service garages in the Tarrytown area. I called. I believe Mickey himself answered the phone and promised to send the tow-truck as soon as it returned to the garage. But after about 30 minutes, Mickey himself turned up at the top of the hill I had reached, looked into the hood, showed me the power steering belt that had slipped off its pulleys, and suggested I follow him to the garage since the tow-truck was still out. He went very slowly to make sure I had no problems. He ordered an emergency delivery of the belts needed, and his mechanics replaced them without delay. I kept him and his garage in mind for 5 years, when the Toyota dealer service near my job lost interest in my car. Since then Mickey, Dan at the front desk, and the guys in the garage have performed every inspection, swapped my snow tires in and out, balanced the wheels, replaced the clutch, brake pads, and cleaned the brake drums, replaced radiator hoses and windshield wiper blades, front and rear ball bearings, flushed the brake system, replaced the cabin air filter... you get the drift. Dan tells me how much each part is going to cost and cost for labor, we discuss what I can afford and when. They take photos of any problems they see and send them by text, so I know what they are talking about, and the charges always come in as estimated, once or twice a bit less! And the car drives like new! Actually, there's not a lot left to do except maintenance, which they will continue to do for this car until gasoline is no longer available and I can't drive it any more.
Mickey and his team have been my go-to mechanic for six years now. No complaints. Service with a smile. Paul does great analysis and repair. Prices are always reasonable and clear. Dan at the desk is super efficient and friendly and professional. And Mickey is great.
Great shop! They never rush you, and always take the time to make sure you understand the repair/services and why they recommend them. Kept my crap car running longer than I ever expected with no shame or pressuring me to get extra services
Mickey’s always provides excellent service. Communicates throughout the process. Been coming here for years and I believe their care for my car is why I can still confidently drive it even though it is 19 yrs old!
BEWARE! I brought my BMW to this guy a few months for a small noise that was coming out the back of the car. A smooth talker big guy in the front gave me an invoice for nearly $4000 and said the car was in a bad accident, and so many parts need to be replaced. Of course customers are not allowed in the mechanic shop to see those parts. Skeptical enough, I took the car somewhere else to be checked out by a reputable mechanic who has five star reviews mainly from car enthusiasts guys and doesn't take advantage of women or busy people who just want to get their car fixed and go back to work. Story short, my problem was fixed by the other mechanic for 250 bucks parts and labor included. Will never go back there.
Reply to Mickey: I 100% reviewed the correct business. The video inspection that you send makes false claims and your service manager persuades customers to change parts that do not need to be changed for at least another five to ten years. Does your service manager get a bonus when he makes you more money? It certainly seems that way. Everyone knows that mechanics get discounts on the cost of parts yet your invoice lists it for higher than the list price. Any person with a half a brain can google the part and find it for cheaper just like any person with a half a brain would tell you that shaloub is not in your system because may be the vehicle was under a relative's name. You are not only taking advantage of people by double dipping on parts and labor, you're clearly not fit to for business. A good business owner would discuss the incident with his employees immediately instead of searching the system to find out who the customer is. Pretend this is an anonymous review, now do the right thing and stop ripping off people. The least you can do is apologize instead of get defensive and start searching for the person who wrote this review.
PHENOMENAL, FRIENDLY, HONEST SERVICE! I couldn't be happier with the care the Mickey and his team provide -- consistently, each and every time I come in. Always friendly, honest, reliable and willing to accommodate tight schedules, you can count on their recommendations being trustworthy and their service excellent. Best in the area!!!
Let me tell you how kind and honest these guys are. My son’s vehicle engine stopped working and needs to be replaced one month after the purchase. Instead of giving me the run around, a staff member spent the time explaining all my options and advising me to contact the National number for the manufacturer. He explained terminology and it turns out it is covered by the warranty. This is saving us $10k or more dollars. Please consider taking your vehicle to them for the kindness and honesty. Support good and ethical businesses. I will be a loyal customer there forever.
I had my first appointment at Mickey’s and was thoroughly impressed. Communication was smooth and the service was prompt. They provided a detailed digital report on the condition of key systems in my car, complete with photos, to help me plan for future maintenance. Very informative and helpful! Highly recommend!
The most important considerations for choosing any mechanic are reliability and trustworthiness. We've been taking our cars to Mickey's for years with total confidence that the service will be thorough and first-rate quality. Everyone at Mickey's treats you with friendliness and respect and are always patient in explaining what services were provided. I also find the work is done very efficiently with no long delays. We plan to use Mickey's for all our car needs for many years to come.
Mickey’s was great! Very straightforward, didn’t push any services on me, and did a great job with my car. Prices were reasonable and the transparency was priceless! I will be back.
Mickey’s is a small shop with great service.
They are good guys with a professional attitude. I love the detailed inspection of your vehicle with photos. I allows you to make informed choices in maintenance.
They were absolutely great. I went in for a headlight change that turned into a bigger project than we thought. They were super professional, and got the job done quickly and correctly. They even filled up my tires for me! I’d definitely recommend them to anyone!
I was very pleased that when my daughter’s check engine light came on today she went to Mickeys. She lives in Sleepy Hollow and after reading the online reviews I recommended she take her car there. ( I’m on Long Island ) My daughter said the gentleman behind the counter was very polite and professional. They took her car in right away and called her within two hours with a diagnosis. The car needs a new catalytic converter, which is a big expense but not if you have a trusted mechanic… which my daughter said she feels comfortable saying. Her car will be ready tomorrow and I’m sure the work will exceed her expectations.
Thank you.
Tim Hempfling
PS quick dad question
Is there a warranty on the new catalytic converter ?
We’ve been regular customers of Mickey’s Automotive for many years and we trust them completely to do a very good, thorough job and be totally honest with us about everything. Very nice guys too. Highly recommended.
Mickey and his team are the absolute best. Have been using them for years and wouldn’t trust my Acura or my spouses Lexus to anyone else. Service is always honest, friendly, and work has always been top notch at a fair price. If your local there’s no reason to go anyplace else if you love your car as much as I do, and if your not, it’s worth the trip trust me, their the babe Ruth of repair shops
After years of service … received very bad diagnostic recently … car intermittently stalling after last service… and a new problem only after picking it up.. leaving me with an car that shuts down (limp mode)and not working … it was either misdiagnosed with a “good engine “ in my Autovitals reports or damage sustained after its last service repair … so disappointing …used to be more thorough and accurate … but I’m back on the back of a flatbed …
The crew at Mickey’s took my work vehicle with with no lead time when I suddenly had a day when I could do without my truck. This isn’t the first time they have helped me out line this. I really appreciate their flexibility and eagerness to work with the client’s schedule.
And the work and attention to detail is always top quality. In this case one of the jobs was to replace a failed headlight. But they went beyond and checked all lights. They found that the center cab mounted breaklight was also out and took care of it for me.
This is a really good garage.
Update!
We still love Mickey's! They are the most pleasant people to work with and continue to be fair and honest. Mostly recently we took our car in for a tune-up for a long trip and they had us road-ready in no time. Thank you so much!
We love Mickey's! We have been using them since we moved to Tarrytown in 2017 and they are our go-to mechanic. They are dependable and honest and fairly priced. Highly recommend!!!
My car needed an inspection after lapsing due to the pandemic shut down. Mickey's Automotive took care of my very old and tired car. They took great pictures of problem areas, were honest about the work that would need to be done, chased down a check engine light I had been having, were incredibly professional when speaking to me, and understood when I did not choose to do the work. In addition they had safe protocols in place, were clean, and on time. I highly recommend using them.
Mickey's Automotive is just great! We have been bringing our cars to them for the past three years. They explain everything, are very accommodating with scheduling, and do a great job every time! We feel very fortunate to have them as our auto mechanic service.
Great shop! These guys saved me a ton of money. I was about to pull the trigger on what seemed to be a great used car, and brought it in to them to check it out before committing. They found literally thousands of dollars of issues and outright dangerous conditions that the dealer claimed to not be aware of. Dan was especially great by answering all of our questions, quickly preparing a written followup of the findings and emailing a fully itemized quote. Next time I'm in the area, they'll definitely be getting my business.
2020 Update:
Years later, and Mickey and Dan are still the best I've come across. I keep coming back... from miles and miles away.
I trust Mickey's and here's why: upfront about costs, shares what is important to fix and what is optional/optional for the time being; calls back right away and calls to check in in a timely manner. I had a change in my schedule and they were able to meet my request to have my car back earlier. Respectful and more than just courteous - there is a genuine interest in serving their customers.
All as I can say is,...Outstanding service! These guys were not only prompt and super fast in what they do but took care of me without any hesitation. I was breaking down and pulled into their facility. I do not know these guys what so ever but do pass by their building almost twice a week. I am telling you it was like the Pit Stop at Daytona 500. I let them know that this is a work truck and I had other jobs to do later that day. His fellow worker, I noticed, stopped most work and began tending to my vehicle in a very responsive approach. (Hope I was not intruding on other folks work to be complete but I doubt that). Their speed of repair was precise and so quick.--("20 minutes and 15 to go", he said). Mickey not only showed me in a detailed analysis what was happening but worded in a way as I could understand exactly what was going on with the valve system, ignition wires, spark plugs and remaining codes found on the diagnostics test set. This took a whole 45 minutes to repair and I must say this: The cost was very very reasonable and I felt at home with their cordial politeness and attitude. I fully recommend. So thankful for your help Don and Mickey. Mikey's Automotive of Tarry town / Sleepy Hollow New York. They are awesome ! ! ! ! !
We are very happy with the work that Mickey and the crew did on our daughter’s first car. Mickey really made sure the car was safe to drive as if he was working on a car for his own daughter. And all was done in a very timely and cost-effective manner. We will definitely be back with all car-repair needs.Thank you, guys!
Extremely friendly and warm, reliable and most importantly, TRUSTWORTHY. I am not an easy guy to give my trust when it comes to mechanics, knowing the shenanigans some of them may resort to. But Mickeys and his crew have consistently shown to be honest and fair, and accurate in their assessment. As I don't live in the area, I make a special trip to Mickeys because I know my car will get the best service, and I will get the most honest treatment possible. And the best part?.... Mickeys remembers his customers, and their cars history....it's amazing. He shows a true affinity in learning about each of his customer's particular situations and takes the time to understand each person's needs. I highly recommend Mickeys Auto Repair for ANY of your car maintenance and repair needs.
Great Experience!!. Very Professional! Great Prices! I am from Long Island but work in Tarrytown. My car broke down and I brought it to Mickey's. They then delivered my car to the office after they fixed it. Very satisfied after being from Long Island and not knowing any Mechanics in the area. Bring it to Mickeys, you will not regret it!!
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