What clients say about Medallion Auto Center in Port Chester (NY)
I called to ask if they have an item and they said they do and when I when to the store they had such a lack of interest attending and finding out they didn’t have the item
I purchased a catalytic converter for my BMW, but when I took it to the BMW shop, the technician compared it to the original and found that it didn’t match—it was either the wrong part or was manufactured too short. When I returned it, Medallion Auto Parts charged me a restocking fee, despite the fact that they shipped a part that didn't match. This is completely unfair, as the mistake was on their end. They refused to refund the full amount, which is unacceptable. I strongly recommend shopping elsewhere, as their return policy is unreasonable and their customer service is poor.
Excellent ,Service that I received from here, and I'm slam out in California. Restoring a 2000 nissan fronteir, 2wd extended cab,with little over 36,thousand original miles. Bought a tie rod kit and they had it shipped out next day. And arrived in 5 days,giving me time too have everything ready for tare down. Thanks again guys & gails. Tom from California🇺🇸🇺🇸🇺🇸
If you are a DIY mechanic & need parts this should be your first stop. Price, availability,quality, ease of exchange/ refunds & advice are paramount here. The counter guys (Diego, my man) are personable, knowledgeable and exemplify what an old school auto parts store is.
If you’re looking for the best auto parts you’re in the right place medallion auto center they got all you need good prices good service, I needed new wipers for my car this guy named Diego linares helped me right away he even installed them for me also got my new set of brakes with him. Diego is the right guy for you,
Ordered a resonator for my 2004 Infiniti g35 sedan online and totally gave me the wrong item. Called the business couple of time no answer. Wasted my time goin to the exhaust shop to tell me it’s the wrong parts
My battery started weakening on I95 north and got off to head to Autozone. Found this place as it was closer to the highway exit. Car battery died as I parked. The guy behind the desk was extremely helpful and tested my battery/alternator. Just needed a new battery which they had and installed. The staff was excellent and quick in my needs. They were also a lifesaver. Highly recommend coming here and would definitely come back.
Medallion has always been my go-to when I need parts for my truck. The guys there are exceptional and and know what they're doing and give you the best service possible. And they are reasonable
ordered something because I saw it was a low price then they cancelled for the excuse that the billing address and shipping address don't matched when they did and when I looked at it again and the price went up called and they didn't care just full of excuses don't waste you're time with these people
Ordered a EBay brake kit from their 'macautopartsdiscounts' account. Received correct brake shoes but hardware was for a mid-60's US car rather than the European car brand advertised. Asked for a partial refund showing them the math and the cost adder of the hardware kit which they sell separately. They offered back a $$$ number LESS than what I paid for the useless springs! I've filed an EBay not as described complaint and will get a refund - I hope. Semi-coherent emails, seems disorganized....
This place is terrible with inventory management and communication. I ordered an exhaust system for my car on their website. At the time of ordering it said they had "160 in stock" and ready to ship. Three days after I placed the order I get an email just stating $xxx has been refunded back to my credit card with no explanation as to why and no call/email from the company. I then went ahead and ordered a different exhaust system from their website that said they had "180" of them in stock. Guess what? a couple days later they canceled the order again with no notice. They have sense removed the two listings from their site and never once reached out to me. Just poor business practices Medallion Auto Center aka MAC. If you would like to actually contact me to discuss these issues you have my info...
So I purchased a battery in or around 2018 . Medallion Auto Center The battery is giving trouble I stop by there to have them check to see if it’s under warranty The gentleman said to me by chance do you have the receipt I said no and I’m quite sure you can tell if this is your battery he looks at the battery goes oh that’s an expensive battery . Ah yeah but I can’t tell if it’s ours because sometimes the label falls off. I wanted him to tried to help to see if that’s his battery but he just left me standing there in the driveway rude . I guess if your purchase something u must hold a receipt This system does not keep you in there if you provide them a name and a phone number and make and model
I can tell you I spent over $200 for this battery
I concur with Ed Rucker's previous post. Medalion Auto Parts dba MAC Auto Parts sells poor quality parts. The catalytic converter they sold me didn't last one year before the catalyst failed and started to rattle loudly in the housing. They only offer a fraction of a refund after having had to pay for the return shipping. My recommendation is to STAY AWAY from anything related to their poor business.
Excellent service!! Had an issue with my inverter, he knew it was a fuse issue, read my car manual, analyzed the fuse box to figure out which one it was, pulled it out to see it was bad and installed a new one. Bear in mind this was fir a $4 part. Highly recommended auto parts store, super friendly, professional and helpful.
Trash service, they want nothing to do with you. I asked one of the guys to come out so I can show him the question I have. He didn’t want to come out because of a little drizzle. In the end, I only got half ass answers and nothing else.
Multiple bad experiences. They charge to take your used oil. Mavis Tires next door will simply take your used oil. Called and asked for a part. Claimed to have part in stock. When arrived, service reps acted like they could not be bothered. To find out they had the wrong part when I called. Prices on basic parts are over priced.
Medalion Auto Parts dba MAC Auto Parts has deceptive if not fraudulent business practices. They sold me 100% copper jumper cables that turned out to be electroplated ALUMINUM and refuse to refund my money.
331 N Main St, Port Chester, NYAuto body parts supplier
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