This rating is based on customer reviews, inventory size, pricing, and service quality
First Star Automotive - Mount Vernon in Mount Vernon, NY shows mixed but mostly negative recent sentiment: 47/100. Reviewers report pricing transparency problems (quoted vs. billed tow costs) and a car left on the street that led to tickets, suggesting shaky customer service. Strengths: fast late‑night response and careful flatbed handling. Professionalism appears inconsistent; wait times seem good in the positive case. Little info on inventory, yard organization, or parts finding—uncertain for junkyard needs. Get firm written quotes and confirm storage.
Address:
635 S Columbus Ave Suite 4B, Mt Vernon, NY, United States
What clients say about First Star Automotive - Mount Vernon in Mount Vernon (NY)
Guy towed the car and parked on street instead of their yard. Promised me that they will pay off the tickets incurred when the car was under possession, but didn’t. Fraud company stay away, plenty of good towing people other there.
The guy told me $250 to tow mu vehicle to queens, than when we called Geico to give them his information he told Geico $650 + taxes almost $800, this company is not honest and are a ripoff? Don’t trust them
I broke down late night in new Rochelle and I looked up towing company's and got first star automotive and they responded quickly and came to my location to pick up my brand new Mercedes s550 with a flatbed that i requested . Towed my vehicle to the dealer damage free. Thanks guys
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