9:00 AM - 7:00 PM
9:00 AM - 7:00 PM
9:00 AM - 7:00 PM
9:00 AM - 7:00 PM
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
Closed
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Discover your dream car at Larchmont Chrysler Jeep Dodge Ram, the leading destination for Jeep, RAM, Chrysler, and Dodge vehicles in Larchmont, NY. We offer an extensive inventory of new and pre-owned vehicles, each promising exceptional performance and style. Beyond sales, we dedicate ourselves to superior customer service, competitive pricing and expert auto repairs. Whether you're near New Rochelle, Yonkers, White Plains, Bronx or New York, our expert team will help you discover the perfect car, truck or SUV. Experience the Larchmont CDJR difference today!
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
Closed
What clients say about Larchmont Chrysler Jeep Dodge Ram in Larchmont (NY)
My daughter brought her Renegade in because the abs, 4wdrive and other lights and messages all came on at once. I've worked at a garage years ago and would never write an invoice/estimate like that. They claim both front axles and both front hubs are bad but don't give specifics. The vehicle was brought in to scan the codes and get an idea about what could be the cause. They did not list the codes anywhere.
More than likely it's just a wheel speed sensor. Obviously the computer knows what sensor is making trouble, but they choose hide it from the customer. Who does that? My daughter is little and looks like a little girl even though she is 26. The reason she brought it to a dealer is to get a honest and complete diagnosis. She didn't get that from them and they will not be getting her business!
Lemon Larchmont Jeep Update : Unfortunately, you can’t travel back in time… I purchased my brand new Jeep in 2019 from Larchmont Jeep. I’ve always only gotten my Jeep serviced at Larchmont Jeep as well… To get to the review, I was misled by the quality of the services provided at Larchmont Jeep. These issues have gone into a third weather season. My troubles were unveiled one rainy night in February. The Jeep Death Wobble took me for a spin across a draw bridge crossing, into the highway divider. Thankfully there were no other vehicles involved, I was not physically injured, just traumatized and my Jeep was off balance. I immediately took my Jeep to Larchmont Jeep, explained the situation and they agreed to check in out and repair the Jeep. However, one problem led to another, we were charged for repairs and then we discovered the original problem- the axle was never repaired. Larchmont Jeep reached out, apologized for any inconvenience and offered to take in the Jeep again. Another repair and a few weeks later I hear a mysterious noise when I’m driving. I’ve made several attempts to call and visit Larchmont Jeep, but I keep getting told I’ll get a call back. It’s October… The person I need to speak to hasn’t called me back. I’ve waited long enough and cannot get over feeling cheated. Rather than wait longer any longer for Larchmont Jeep, I had my vehicle serviced elsewhere. Not sure what’s going on, but Larchmont Jeep has wasted so much of my money and my time. This has been an expensive let down. Rude… Imagine thinking your Jeep is in good hands with the dealer then this. I was sold a Lemon from Larchmont Jeep and now I’m being ghosted… Take your vehicle to a dealer you can trust. Google Jeep Death Wobble if you’re unfamiliar Be Well and Stay Safe.
Old Post: Larchmont Chrysler, Jeep will take care of you like you are family. I purchased my vehicle here in 2019. Now they can’t get rid of me. Lol! I continue to have my car serviced here, because they know how to treat the customer right! Not to mention they have great deals, a clean establishment and customer satisfaction is their number one goal. So thankful for them! Special shoutout to their customer service reps, they are the real MVPs!
When my 2013 Winter Chill Jeep Grand Cherokee lost its "cool", I brought it to the dealer. The air conditioning system needed everything . The cost was high, but the job was well done. The AC works perfectly. But in the repair shop, there was body damage across the front bumper. I took the car back and showed James, the manager. He said he would call me. Shortly thereafter, I received the call from James to bring the car in for body repair.
I was so relieved.
I got the car back in perfect condition. The repair and finish on the body work was done in a very professional manner.
I appreciate that this was the outcome.
However customers remember to take your belongings out of the vehicle. My change purse with quarters was stolen in the process.
Again James, thank you!
My dog and I can stay cool again.
This is an update to the above review written in July.
I mentioned my change wallet was "missing".
Well much to my surprise, I was looking for another small wallet to put meter quarters in, I found the original wallet! I have to retract that statement.
I am now more than thankful for the work at Larchmont jeep.
Very, very disappointed with my recent high-end Jeep 4xe lease with this dealership. Feeling very misled, particulary by T, the general manager; certain terms were not discussed openly prior to the transaction, feel like a shell game was played with me and I don't appreciate it at all, particulary with a big purchase like this. This was a very different experience vs our first Jeep with them in 2022
After setting an appointment online and going in for scheduled appointment I was told my car would not be able to get serviced until next week because there are no spots available. Very inconvenient for me to take time out my day to come especially when the system allowed me to schedule an appointment and I received confirmation. Shouldn’t have an online platform if it’s giving false information.
This place does customer service right. Friendly atmosphere and Sales department is professional. The manager was easy to talk to and Brien is knowledgeable . I had a smooth time getting a new car. Very professional and a breath of fresh air.
HORRIBLE PLACE! really was considering taking my truck for service despite what i have been told , the older lady was rude and asked me why i didn’t do the oil change at my dealer where i work at . i told her i rather have the RAM dealer service my RAM truck … the dealer should really consider getting new service advisor that are more approachable and not pushing money out the door … it doesn’t matter if i work for a dealer i wanted a RAM dealer doing it ! TERRIBLE !
Continued top service by the most trusted and helpful people. I have leased multiple times from Jeep Chrysler Dodge. Lou Acosta is outstanding and iI will continue to see Lou for all my car needs. GM Theon has a heart of gold, and works his magic to make things work each and every time and I can’t thank him enough for all he has done for me and my family. These two individuals I’ve always made me feel so welcome and cared for there are no words and I would never go anywhere else. If you have a chance to buy or lease see Lou snd Theon- unmatched knowledge and csre.
Also kudos to Barbara in the service department who is always so warm and helpful. All great great people.
Also, I have been driving a Jeep for three leases now and never had an issue. I love how my car rides snd go back for the same exact model.
Larchmont Chrysler Jeep Dodge Ram is fantastic from beginning to driving your car off the lot! All of the sales people are friendly and helpful. They are knowledgeable about the cars and work with you to find the best car for your needs. I highly recommend buying/leasing your next car from them!
Worse parts and service department. Don’t believe the reviews they harass their customers with email after email to get a good review and if they know that the person is unhappy with the service (my case) you won’t be receiving a review request. Recommendation is if you have a free service of any nature check it out at the check in and ask to be notified of any charges and it’s amount before the service is done. I got my card from this dealership and I absolutely love the sales team (especially Brien) but when it comes to the service department run and fast and as far as you can.
Servicing your car at this dealership could jeopardize your safety and well-being. I hope that I can save a potential victim from being scammed out their money and given a car that is unsafe to drive after paying to have it serviced.
I spent $3,200 on a diagnostic and service based on the result of the diagnostic. I was told by their mechanic that my car seemed to have a life expectancy of AT LEAST another year after getting the repairs that they suggested done. His professional assessment influenced my decision to proceed with the repairs. I was told I needed to fix my front calibers and my battery voltage was low and should be replaced soon. I asked if the mechanic found any other problems and the receptionist told me , no .
So I went to go get my car from their parking lot . As soon as I tried to make a turn my steering wheel locked up. I was still on the property of the dealership so I walked back inside told them that something was wrong with my car. Their mechanic came out and was trying to convince me that the car was okay after witnessing with his own eyes that the car was driving straight although the wheel was locked all the way to the left . The steering wheel became more and more heavy by the second . The mechanic told me that I should get my front calibers done with another trusted mechanic and get a battery from Walmart to save some money and once I make those changes everything should be fine. Since he is the professional, I trusted his guidance and tried to leave their parking lot . I drove down the block and all the lights on the dashboard came on and the wheel was too tight drive properly.
I came back to the dealership immediately. The mechanic then took my concern seriously and said that he would have to do another diagnostic to find the problem . They close early on Saturdays so he was preparing to go home , so they said they would call me on Monday . All I was thinking about was the fact that I could have drove this car on the highway and gotten in to a really bad accident.
I explained to Eleanor Gulla (the owner) that I was paying for a rental car as I was waiting for my car to be fix and that I should not be responsible for paying for any additional services that were not mentioned in the initial diagnostic .
After analyzing the conversation at the end I asked her for a refund or to have my car repaired she declined to give me service or a refund .
Days went by and their General Manager Theon and their Service manager gave me a few calls to try to figure out what happened and to see if I would trade in my car or pay an additional $5,000 for non-guaranteed services . They were very polite , but their owner didn’t want to compromise.
I explained to the service manager that I was given an unsafe car to drive after it was supposed to be fixed and it did not come to this establishment in that condition. Anything could have happened to me . He understood and admitted that the car was not safe to drive because they found issues with the brakes after I brought my concern to them.
Fast forward to today 3/18/2025- I came to pick up my car with a tow truck because it was not safe to drive. However, the owner Eleanor Gulla did not release my keys to me because she was trying to force me to sign a paper that stated I refused services and that the car was unsafe to drive . This information on the paper was false and was never given to me. I never refused services . This was the game she wanted to play to cover her inadequacies .
I called the cops since her staff was instructed to keep my car keys until I signed . The Police came and effortlessly got my keys back and I eventually towed my car off of their lot .
I lost $3,200 and a car , and after all of that the last thing I thought I would experience was this , but this experience will help the next person before they step foot in this establishment.
First time dealing with Larchmont Jeep. I visited a different dealership before coming to Larchmont and was pleasantly surprised. They were knowledgeable, transparent and professional. Will recommend to friends and family.
Was denied service for an oil change. Person who answered the phone was rude. Asked if I could get my oil changed, really needed it done but all she said was we’re booked and there was nothing she could do. Been a dodge customer for a long time and never been turned away for service, especially for just an oil change.
Mike Carrion is AMAZING!. I brought my Jeep with him. He went above and beyond to answer any questions and even took the time to show me how some special features on my car worked. Even after the sale of my car whenever I call him with any questions he gets right back to me. I recommend anyone buying with him at Lachmont his customer service is absolutely impeccable!!
1st time dealing with this dealership and it certainly wont be the last. Set an appointment to look at a few vehicles. Was expecting to be pressured which was the complete opposite of what we experienced. Theon and Louie were very professional, honest, prompt and knowledgeable with replying to my follow up emails with questions regarding the vehicles we had looked at. Never at any moment did we feel pressured or if we were being misled. Theon and Louie made the entire process comfortable. Jack in finance worked with us and got us a better interest rate than what we had gotten from my bank and credit union. We couldnt have asked for a better experience. 100% would recommend.
I recently had another incredibly frustrating experience at this dealership’s service department. I went in to address a recall on my steering column after being told over the phone that the repair would take about an hour. The representative also mentioned there was a second recall for the battery, but that update wasn’t ready yet, so I’d need to handle it later.
When I arrived, I ended up waiting 1 hour and 45 minutes only to be told they didn’t have the part for the steering column recall. Instead, they performed the battery update, which I don’t even use since I don’t rely on the electric features of my vehicle. This felt like a complete waste of my time. I could have come on another day when the steering column part was in stock.
When I asked when the part for the steering column would be available, I was told it would take another 15 minutes to check with the service department, by the same representative who I originally spoke on the phone with to schedule the service. Since I had to leave, I asked if she could call me back with an update, but the representative refused and said I would have to call them myself. She then mumbled under her breath something to the effect of the shock of her calling me to provide me with an update as I walked out.
This whole experience has been beyond disappointing. Why wasn’t the part in stock before I came in? Why can’t I get a straight answer or a simple courtesy call? On top of all this, I can’t even make an appointment to avoid wasting time, there’s never a loaner car available, and the overall service is disorganized.
This is the third recall I’ve had to deal with in just 1.5 years, and every time it’s been a headache. Because of this, I doubt I’ll be renewing my lease when it’s up. The lack of preparation, communication, and customer care is unacceptable. There are many other Jeep dealerships in the area, which have better service for their customers.
Brought my car for a recall fix. While there I also asked for a synthetic oil change. They said it would be $150 so I agreed. They called me when everything was done and told me the oil change actually is going to cost 185.60 plus tax so $207.65. I asked why they didn't call me first to tell me the price difference because I would have said no. Just said "my bad" and I still had to pay it. Definitely won't be back!
Worst experience ever. I drove over 2 hrs, owner had the car even though they knew I was coming and had made arrangements w mgr. We waited about an hr for her to come w the car. I took a test drive, the owner took car again saying she wouod return the next day. I told her we were specifically there for that car and would not come back the next day, she promised to come back that day. We negotiated a deal, wanted my husband to drive, mgr said he had to leave early but owner would be back by 5. (3 1/2 hrs later) we went back for 5, owner not there. They said she was on her way, then they told us she would be back around 5:45 or so. Needless to say there were other used cars for her to use, didn't seem like she cared about customers or selling the car so we left upset. They also listed the car less than 2 weeks prior with 15,800 miles. The car had almost 19k. Next afternoon I called the mgr, he said he just heard and was going to call me but didn't. We made arrangements to go back next week. We sent the papers salesman requested and didn't have the title, salesman said we could get temp not a problem while they sent the title. The following week on Tuesday, the finance guy called we agreed on an extended warranty even though the car was certified. He was going to get back to us but then we had to wait until next day because of the extended warranty. Foligured we would go that day. He called back needing the papers we already sent. Called back again, same thing, at 3 called to tell us he needed a deposit so my husband gave a very small deposit because he said they should have gotten a deposit the week before (which i had brought a deposit week before but we left) . Then the finance guy calls back again yelling at us about title and saying we should know better regardless if what the sales gu told us, maybe different in CT. At 6:15 he called back and told us. They couldn't take the vehicle in trade because the car was only certified for 2 more days so we would have to sell it ourselves. I said what if we sign and wait the 7 to 10 days to get the title before we get the car, he sad nit possible. My husband asked about recertifying the car, he said there is no such thing as recertification. So I said what does that mean for the "wrap around" warranty. He was yelling. I said calmly. So tell me this, so if somebody buys the car without the certification what does that mean? He said we would have to pay $500 more for the extended warranty and instead of paying $100 deductible for service would pay $200 and instead of the warranty being good until 100k mi would only be good for 40k mi. So needless to say I said why didn't you tell us this before and found out they had really had the car since Oct. 2023 when they got it w 15, 800 miles and was being used by the family. He also said the daughter "should not have taken
I had an absolutely terrible experience at this Jeep dealership. The customer service is horrendous across the board, from the service department to the sales team. The service advisors are incredibly rude and disrespectful. When I brought my car in for service, they acted like they couldn’t be bothered to help or even answer basic questions.
As for the sales department, it’s no better. I spoke with more than one salesperson, and both were condescending and seemed to have absolutely no product knowledge. I asked about a specific vehicle, even went as far as to provide the stock number and VIN to make their job easy, and they still had no clue about their own inventory. It was clear they didn’t care about helping me or understanding what they were selling.
Overall, this dealership lacks professionalism, respect, and basic customer service. I strongly recommend avoiding this place if you're looking for any type of decent experience.
Did not come in person, wanted to put an order in for a service request (wheel aligned) over the phone. However, the way I was spoken to with such malice and attitude made me consider moving away from the jeep brand all together. I could have been frustrated over jeeps systems being down from all the dealerships however I asked them if theirs were down as well and was spoken to like I was street garbage. I was unable to get this lady’s name even though asking twice. Just a warning for any potential buyers.
Once again they’ve come through with a quality job. They had to change the valve heads on my engine and were able to get it purring like brand new. Totally satisfied!
I highly recommend going to the Larchmont Jeep team! This is the 8th Jeep myself and my family has had. My family started working with Eleanor in 1999 and always come back for more. Just picked up my new 2023 Jeep Grand Cherokee 4xe Overland this month. Eleanor makes the experience easy and always keeps us happy. If you are looking for a long standing relationship and outstanding customer service you are in the right place!
I went to Larchmont Jeep because I was disappointed at another local dealer (no one acknowledged me). Within 2 minutes of walking in I was greeted by Lou. The original Jeep I chose (a 2022 Rubicon 4xe that was on the floor) had a technical problem. After much hair pulling, Theon the Sales Manager suggested a black 2024 High Altitude 4xe. These guys were great at holding my hand thru an initially bad situation. I absolutely love the High Altitude 4xe that I got and I have Theon & Lou to thank for it. I highly recommend Larchmont Jeep if you’re looking for top notch service and who isn’t?
Excellent customer service, Barbara handled my call and ensured that my experience was the ultimate of satisfaction that it could be. My car had broken down and the service staff were friendly and took care of my car in a timely manner. Upon picking up my car Barbara passed me over to Cynthia to finalize my paperwork. Every time I go to the dealership everyone is so friendly, even Mike who sold me my Jeep, never forgets to check in and make sure that I’m taken care of. This is the place for service, a friendly atmosphere and more than efficient with time management of servicing my Jeep.
This is the only dealership I will ever buy a car from ever again! I had the best experience. My salesman Mike Carrion was amazing and so helpful from the first time I met him. I visited the dealership a few times before I decided what I wanted to order. I never felt pressured to buy anything, or like I was being treated differently when I went back with a million questions. Mike was very knowledgeable and was willing to talk me through everything I needed help with. When my new jeep finally came in, he even came into the car to walk me through every single button in the vehicle so that I felt comfortable as a first time Jeep owner. Jack in the finance department was also so great to work with. He was willing to answer any question I had (even if I thought it was too dumb to ask). I have already recommended this place to anyone I’ve talked to. I can’t say enough great things about my experience here (coming from someone who hated going to dealerships in the past!)
Thank you so much to Mike and Jack!
Definitely would recommend anyone buying a used
or new vehicle. Brien in sales and Jack in finance. They
are very professional to the point. Jack got me a low
Interested rate on my truck. Can’t say enough good things about those guys. Need a car go see those guys!
10/10. Would highly recommend. I went into this thinking it would take hours, more than a few back and forth’s…and give me a headache. I drove 2.5 hours to pick up the car, so I was worried it’d be for nothing. I couldn’t have been any more wrong. The car I fell in love with on their website was exactly what they said it would be. We were able to do everything online before I even arrived so I was in and out QUICK! My 4xe was charged, clean and ready to go. Mike showed me everything on the Jeep and the finance department was on their game. No drama, no headaches. I would go back there.
Went in to the dealership randomly on a Sunday and was lucky enough to have Fernando greet us. He showed us a few pre-owned Grand Cherokees and we immediately fell in love. He set the right expectations with us and answered all our questions! The overall shopping experience was AMAZING & the customer service from Fernando, Jack and the rest of the team was nothing short of STELLAR!! Definitely recommend!
First Class Service!! I am a first time car- Larchmont Chrysler Jeep Dodge made the process so simple! The customer service team was accommodating and answered all of my questions. I love my new Jeep Cherokee! It is the perfect car of me!
I've purchased or helped friends purchase many cars from many dealerships. It's always the same hustle from these sales guys, they just want to shove whatever car they think you like down your throat at the price where they can make the most money, and the "incentives" and add-ons. Can't forget about getting that rustolium for underneath the car! Well I was expecting the same thing at this dealership but went anyway. I walked in and the sales guys were all working at their desk, it just took opening and closing a few car doors for Jesus to show up and ask to help me find a car, here we go I thought to myself. Instead what I got was an experience like no other before. Jesus and this family owned dealership gave me a wonderful no-pressure experience to purchase the car I was looking for in the color I wanted. I'm very happy with choosing this dealership and working with Jesus to purchase my 75th Anniversary GREEN Jeep Renegade! I highly recommend looking for Jesus when you go to this dealership, tell him I sent you! ODiN
Jan 07, 2017
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