What clients say about Pilot Knob Marina in Pilot Knob (NY)
As customers of over 30 years at Pilot Knob Marina, we have seen many changes—but the current team is truly outstanding! They went above and beyond to make our experience smooth, professional, and pleasant.
• Kate was so friendly and knowledgeable. She kept us updated on parts, costs, and repairs, which made everything less stressful.
• Bradley has always been reliable, energetic, and dedicated—he really goes the extra mile to help customers.
• Jay did our engine tune-up with care and expertise. His observations and recommendations gave us full confidence in his work.
• Tyler impressed us with his honesty and clear explanations. He walked us through repairs without being pushy and gave us options to consider.
• John was consistently there for quick launch customers as well as other customers of Pilot Knob Marina, with efficiency and reliability.
• Marcello is a wonderful new addition—very helpful and attentive.
What stood out most was how well the entire crew worked together. They supported each other, stayed kind and patient, and treated us with genuine respect. When we picked up our boat, it was cleaner than in past years—something we really appreciated!
This team has truly earned our trust and recommendation. Thank you, Pilot Knob Marina, for such great service and care!
Nothing but great experiences with all of the PKM staff. JD has helped assemble a great team and I’m sincerely happy to have them caring for my Robalo R302. Which btw I recommend for anyone looking for a center console boat. Thanks PKM….
We just purchased a boat in October 2024. Dave was great to work with, and gave us a fair price for our trade. the process was easy and low pressure. Would recommend 100%
We met Mike Billow from Pilot Knob on Lake George in January at the Boston Boat Show.
We viewed & negotiated terms with many boat dealers that day. In the end, Pilot Knob was by far the best deal. We purchased a 2024 Chaparral from them.
The purchase & sale was very easy. They registered the boat & trailer for us. David & Mark were great to work with.
Merissa, in Customer Service provided all the details leading up to the delivery and was excellent to work with.
We picked up the boat in May and Mike reviewed all details with us. The console and GPS have many new features that we needed to learn, but Mike was very patient with us.
We would highly recommend Pilot Knob for purchases or services. They are the best!!!
I just bought a used Chaparral from Pilot Knob Marina and it was the best experience. David was fair and very easy to work with on the transaction. Mark went way beyond my expectations. The boat was serviced and water ready. All nessasary service was done before i pick it up. Tony did an outstanding job on the work and took time to answer all my questions. Looking forward to doing business with you.
Shallow docks and ZERO protection from the onslaught of a busy or windy day on the water. Their gas service is reasonable, and the staff was polite and helpful. I don't recommend trying to buy supplies, as aging and stock rotation may be a problem hereabouts - probably because they don't get much traffic from the public.
