Abbott Automotive & Tire in
High Falls (NY)

I was not given the total amount due, not informed about tire disposal. My estimate went up from 422.00 to final payment of 576.00 They even charge 3% for using a bank card; I will not return there and cannot recommend them. Aftet that shocking high total, they did nit even throw in a wiper blade. Capitalists not good neighbors. :(

Trustworthy and honest shop, above and beyond customer service. Very nice and clean waiting room, polite and welcoming staff. Will happily bring my cars here again.

Another great appointment! They know what services your car needs and keeps you informed. Everyone's friendly and knowledgeable. Highly recommend them! They never pressure you and give you options. Love keeping the work local! From small jobs to the big ones, they always treat you like you're their most important customer. And their waiting room has lots of yummy snacks!

Abbott has done a lot of work on my higher miles tacoma and toyota matrix over the last year and a half. They installed a new clutch, as well as other repairs and maintenance. Everything has come out well and I can always look forward to driving a better vehicle away when they are done. I have a high level of confidence in their work. They are professional, and straight forward with pricing. The owner, Nick, will take time to talk with you and test drive you car if necessary. The best part is they work by appointment, so they actually focus on your vehicle when you bring it in, and get it done the same day whenever possible.This is extremely timesaving and convenient. Thanks to everyone at the shop! -Terry R.

I used to use Abbott Automotive for all my personal and business car needs when they first opened and since then I changed businesses and bought a new car so I started going to the dealership. More recently, I’ve brought two of my daughter’s cars there for Repair and I can’t say enough how pleased I am with the service. They are thorough, detailed in all communication, and were able to do the repairs very quickly. I think they’re the best garage around! If you take your car there, you won’t be disappointed! Thank you, Abbott Automotive for doing such a great job and running a business that is based in integrity

We have been a customer of Abbott for a few years and their staff from Nick the owner to Debbie and Kevin in the front has been amazing. They have saved us countless times with their professional and direct advise…& the quality of their work has been consistently great. I’d recommend them to anyone looking for an honest and reliable automotive repair shop.

When looking for a mechanic it could be compared to finding a Doctor, Dentist someone or something that can help you solve your problems. Do I trust doctors..NO. Do I trust Dentist..NO! Do I trust the men and women at Abbott Auto? Yes they have proven time and time again , customer service , great attitude with the staff that keeps you well informed through the process.. Nick and his team represent a way of doing business within the community that we don’t see anymore. Fair, honest and reliable!

Made an appointment for a "look see" about a noise that I suspected was my brakes. It was the brakes, plus they took care of the inspection that I was not aware was coming up and did a routine maintenance on my cooling system. Gave me notice that I'm going to need new tires and did an oil change. All in one afternoon. So happy to use a local business that is so great about communicating and for saving me time by getting everything done in one day. I truly appreciate you.

Nick and the team at Abbott are always a pleasure to work with. Nobody wants car trouble, but knowing you have true professionals working on your car makes the hassle less arduous. From inspections to big jobs, this is the place you want to be taken care of.

The team at Abbott Automotive are spectacular! Friendly, knowledgeable and always—ALWAYS—quick and helpful. Even when I have the strangest queries (black walnuts rolling on my roof is one). Best. Mechanics. Ever.

These folks are awesome. I showed up during a rainstorm with a flat tire. They were completely booked- every bay was full- but they fit me in and had me on my way in record time. And they were nice !

Thanks to everyone at Abbott for keeping my car in good shape. and sometimes being a car counselor as well! I have been going to Abbott for at least 4 years and have had nothing but great car experiences.

This was my first time at Abbot Auto and it was very good. I was given an appointment for the next week and my car was serviced as expected. The cost was very reasonable and my car was done by that afternoon. The office staff were friendly, knowledgeable and helpful. The waiting area was clean, spacious and offered a variety of drinks and reading materials. There was even a play area if children needed to wait with their parents. This just may be my new auto service station for all my automotive needs!

The Abbott team is truly incredible! They are honest & straight forward with communication. They explain everything thoroughly & price their work fairly. We will choose them over & over again!

Easy appointment set-up and great communication. They installed new tires on my car and did my scheduled maintenance quickly and efficiently. They were even able to reset my schedule maintenance light! Would definitely visit again.

Very happy with the service and work at Abbott Automotive. They always get my vehicles in and out quickly, and they’re very thorough and professional. Clear communication, great follow up, and most importantly both my vehicles are running beautifully. Easy 5 stars, and highly recommended.

It had been a couple of years since I had brought my car to Abbott and in the interim they have undergone a transformation. The expanded space and waiting room are great. The staff are ready to help. They accommodated my schedule and got the work done exactly on time the next day. The work they did was solid. They were on board in triaging it and working with my goal of keeping my 2013 Subaru running well for years to come. As a High Falls resident, I appreciate more than ever supporting locally owned business.

I had some plastic piece broken under my car that occurred while traveling through town. The gentlemen at this shop said they could fix it in just a minute, and pointed me to the falls and the co-op to explore while I waited. They fixed it in less than 15 minutes and did not even charge me. They are amazing!!!

We've been taking our vehicles to Abbott for about 3 years now. I find their personnel very knowledgeable and professional. They do great work at a fair price, and they are a local business. Highly recommended.

I remember everyone's relief when Ray's Auto was bought by another auto repairman, after we lost Ray (truly a "car whisperer."). And more relief when the buyer--Nick Abbott--set about proving that he knew what he was doing. I've just started entrusting my third car to Nick and his crew, pleased with their service and know-how. And they're all darn nice folks, as well!

I never thought that I would be writing a review about my cars service company. I couldn’t resist. Abbott Automotive has become part of my family. They are always there for you - the service and know-how is absolutely top notch. The staff is amazing. They not only service and repair my cars - they always take the time to discuss and explain it to me. Highly Recommended. Bruce Morrow

I've had some crumby experiences with mechanics in the area—thankful that has not been the case at Abbott's! They're very good at communicating and have great consumer service. Unlike other places I've gone, I feel like there is transparency about what is wrong with my car. Not only do they have waiting area, it's actually comfortable! I recently had an appointment where I had to wait, and it made all the difference to having no where to go!

Five star service. The team at Abbott understands what customers want and need to achieve excellent service. They are mindful to complete jobs within quoted time. Nick takes the time to sit with you and explain the diagnosis. He allows you to make a non-pressured decision about what work will be complete with consideration of budget. Debbie and Kevin practice efficient communication and follow up on vehicle status. They are flexible and willing to help those who keep their business strong. Highly recommend!

We were 20+ miles into our trip when we discovered that a headlight was out. Rather than try and find someone nearby, we preferred driving back to Abbott Automotive to get it replaced. Given our history with them, we knew we would get excellent service and at competitive rates. They did not disappoint. Wait time was minimal. The employees there are always professional and welcoming. Abbott remains our "go-to" for all our repairs. The Ramseys

My car was making a noise while turning and Abbott's was able to get me in very quickly. When I called to schedule an appointment to fix the issue, they were able to get me in within days. The repairs did not take long at all, and the price for everything I needed done was very reasonable. They also called to verify the work before starting to make sure we were all on the same page regarding what to expect. While servicing the issue, they noticed my inspection was due this month and called to ask if I'd like them to take care of that as well. Very thoughtful and respectful business. I highly recommend them and will be returning for any vehicle needs in the future.

Nick and the most excellent team at Abbott Automotive are above and beyond exceptional. In June, both my car and my son’s car were being repaired at the same time. I had no ride home, and no ride to pick up my car post repairs. Nick offered his own car, and one of his employees drove me home, and picked me up when my vehicle was ready. Aside from the best customer service, the folks at Abbott are incredibly gifted, and knowledgeable automobile mechanics. Their business ethics are unsurpassed, and I am always treated like an intelligent person. I pull out of Abbott’s driveway with complete peace of mind. Just the best.

I've taken my vehicles (a newer car and a 30 year old truck) to Abbott for several years now and always pleased with the work, their efficiency and speed, and most importantly, their honesty about it. They are super friendly, accommodating, and transparent… Everything you could ask for in a repair shop. Highly recommend them!