NAPA Auto Parts - Volos Auto Parts in
Vernon Valley (NY)

They know their stuff and will help every way possible.

Great customer service!

Went in looking for break pads and rotors for a scion TC after previously stopping and being told they were in house . When I arrived the owner couldn’t locate break pads or rotors. After waiting he found me two front rotors and charged me almost 130$ soley for the NAPA standard rotors without break pads or anything. Ended up finding a ENTIRE Break kit with drilled and slotted rotors , premium pads and hardware for 140$ online So I decided to return my Two 60$ a piece rotors in which the owner started accusing me of “purchasing breaks and then returning them for the third time this month” (I haven’t shopped here in months nor have I purchased breaks in years) When I denied it ,all Russ volo had to say was “must be someone who looks like you” I can’t even buy breaks for my main car (akebono big break kit) and I’ve had my scion for less than a week so i have no Idea what his deal was . Repetitive extremely rude and poor customer service , unprofessional owner , overpriced everything , unknowledgeable employees that will almost always give you the wrong part.Won’t spend another dime with Russ. And I wouldn’t recommend you do either.

They have a large inventory and Russ is excellent to work with. Always professional ,quick to answer your questions and is very knowledgeable.

Great place a lot of experience working there clean and friendly

Great people have everything u need

Best people that works there, they always seem to have what I need to make my repairs on my truck. I will continue keep doing business with these folks.

Always one of my favorite stops. Great atmosphere.

Great guys...very knowledgeable....good to deal with...right part 1st time.

Got antifreeze for my car and they were nice enough to put it in for me. Awesome service

Always likes this place . The guys are friendly and very helpful.

This is the real deal. Hometown auto parts and more. NAPA the way it used to be. They know their customers and they will find parts if not in stock. Russ and crew run a great shop. Happy to do business with them.

We do what we can to help people. Still have the old books to use. We second source to find parts. Its a rare napa to still find.

They know there stuff! I called Russ about the parts I needed, he said pickup the next day. That worked out perfect.

Very knowledgeable staff. Courteous and prompt service. Very well managed store.

Russ Eddie runs the best Napa I've ever been to. They had every single thing I needed.

Thay were most helpful. Just wish I can give them 10 stars

Fast courteous service and still has small Hometown shop appeal.

Very knowledgeable staff. They will get you what you need on any vehicle.

Very knowledgeable staff that actually understands the products they sell

My go to place for parts. Usually have it in stock and if not it only take a few hours or a day depending on where it is.

excellent service they take good care of you

They were really great people to work with. They had all the parts I needed in stock at a great price! They went above and beyond and took time to make my problem there priority. Would recommend them to anyone looking for expert, friendly service.

This is my go to place above all the other chain stores. Better prices, better parts, better value.

A great overall auto parts store. The staff is very knowledgeable.

Very knowledgeable staff. Great prices. If they don't have it in stock they will have it asap

Awesome service Everytime. They know their job and do it well!