BOB, TOM & THE CREW ARE AMAZING!!! I've been a costumer for years and have never been disappointed. Always accurate, honest, and fast with quality work. Highly recommended
Always a pleasure taking my vehicle to them. Very upfront they tell you what you really need and what parts can wait. They do not bang you over the head. Family owned and good people
Friendly, Professional and Honest Service. My third visit there - check Engine Light was on .... my fault gas cap not on properly.....no appointment....they diagnosed it reset the error.....and sent me out of there in less than 15 minutes! This is a blind item and something that an unscrupulous station could rip you off on. It is so great to have Smithtown General Tire for my Automobile Service. Huge thanks again guys!
Once again - great professional service. There's a reason why their parking lot is crowded. They've earned and value their loyal customers.
I've been bringing my cars to Smithtown General for over 10 years. Their service is outstanding- they're trustworthy, excellent value, and super speedy. As a non-car guy, it's always hard to tell if a mechanic is giving you a BS story, but I never have a second of doubt with these guys. Honest, fast, and they get the job done right the first time.
New to the area and brought my car in for a wheel balance and oil change. They provided the best customer service and even gave me a loaner car for no extra charge. Came back a few times for break work and this is my go to place for all my cars. Highly recommend.
I’ve been going to Smithtown General Tire since 2016, mostly for safety inspections. Today, I had my inspection done and a clamp for my exhaust rusted out and caused a loose exhaust on my way home. I called and told them my concern say I hadn’t heard that noise driving over and I brought it in, they replaced the clamp and showed me the issue when it was on the lift. Forever grateful for their honesty and generosity!
Brought my company truck in for service. Oil change, tire rotation and check brakes. Great people and fast service. Service station has probably 10 bays or more to get you in and out quickly. Highly recommend giving them your business!!!
I've lived in the neighborhood for 15 years, but never been here before. Came in this morning for a NYS inspection, they took care of me right away. Was very happy with the service and would recommend to anyone.
My family has been coming here for years. I came in for the first time today and I had the best experience. They were patient, answered all of my questions, explained the cost break down, and were very efficient. As a woman who knows nothing about cars going to the mechanic can be intimating but these guys are amazing! I’ll never go anywhere else.
I've been going to Smithtown General Tire since before I was born, and for at least the 24 years that I've been in driver. They are the absolute best when it comes to customer service and making sure that your car is safe and reliable and well taken care of. Bob and Tom and the crew at Smithtown General Tire are truly some of the nicest most thoughtful people in business, and they are truly experts in their craft. If you're looking for an honest reasonably priced mechanic tire shop, there's no better choice than Smithtown General Tire.
I’ve came here a couple of times to get tires patched and an inspection. I must say this is one of the best mechanics I’ve been to - they are friendly, quick and affordable.
We use Smithtown General Tire for our cars (foreign and domestic). They are always there to help and find a way to get us in if we have any urgent issues. Fair and honest.
I have been bringing mine and my wife’s vehicles to Smithtown General Tire for many many years. In fact, my entire family brings all their vehicles to them. Bob and Tom are very honest and thorough. Never had any issues at all. They explain everything well, give you options and are reasonably priced. The facility is very large and many mechanics are on hand at all times. Anytime I ever needed service, they were always able to get me in and taken care of. Bob is a master mechanic and I’ve never trusted anyone with my vehicles the way I trust him. Highly recommend Smithtown General Tire.
I moved into the area two years ago. After trying different garages locally, I stumbled upon SGT. i haven’t been anywhere else’s since. The mechanics are fabulous, honest & very dependable!! I won’t go anywhere else. I highly recommend!!!
Honest, thorough, clean & pleasant. They handle all auto repairs, not just tires. We travel from Baldwin just to have truck & SUV maintained. Long time customer for over 15 yrs. Highly, highly recommend!
I had the most pleasant experience bringing my car here. Tom was extremely helpful and kind. He found the issue with my car and despite ordering the parts for it, did not mind that I changed my plan to bring it to the dealership instead (after I found it would be covered under my warranty). It is not often you experience customer service like this, and I am so appreciative. When I have further work to be done I would certainly come back here.
I can not say enough great things about this place! Super friendly and helpful, they truly care about their customers and this has become my go-to place for oil changes, inspections, and tires. Highly recommended!
This place always offers the most honest and economical way to repair your car. You'll never be told you need a Flux capacitor to repair a simple fix. Tom went above and beyond assisting me with Tire insurance to make sure I was getting exactly what I needed for my tire repairs. HIGHLY RECOMMEND. Hard to find Honest people in the auto industry going that extra mile to help.
Outstanding service and pricing. My family has been going there for years. I would highly recommend this shop for all your car repairs. Bob and Tom are honest with their pricing, get the job done quickly, go out of the way to assist you, will lend you a loaner car if needed and they hire the best qualified mechanics. I have been recommending General Tire to everyone, from friends to business associates. .We have Never been disappointed. Thanks guys!
I have been taking my cars to Smithtown Tire for over 10 years. They are honest, accommodating and overall wonderful. I follow their advice, and they do not try to persuade you to do unnecessary things to your cars. If you are looking for a new mechanic, I highly recommend Smithtown Tire.
Away for a few days came home to a dead car battery , jumped it and took it to the boys at Smithtown Tire. Called in a few hours said car was ready , went to pick up to my amazement They said I had bought it there a year ago and though I had credit card in hand they would stand behind the defective battery and the repair would not cost me anything!!! Always a pleasure to deal with and go out of their way to provide service !! Wish more businesses were run this way Thanks Tom and Bob
Bob and Tommy are the absolute best I don't bring my car anywhere else. My buddy Kevin introduced me to these guys. Very Trustworthy. Always knowledgeable always friendly always doing a great job.
I had my vehicle there for two weeks. I was told my engine seized. Turns out When I had it towed home, my husband charged it and it started. It’s obviously not seized but my money was not returned. I was told to drive it for 100 miles and he’ll give me my money back. Really? Seized engines only drive 50 miles????
I’ve been a loyal customer for years. Now I’m disgusted.
I moved to the area recently and had to get a tire patched. Decided to come here based on the positive reviews. I'm glad I did. Service was prompt, to the point, and friendly. Observed lots of repeat customers with friendly and honest service from the mechanics. My next service will be here for sure.
Lots of comfy couches and chairs to sit on. They have a Keurig with free coffee. The front desk staff is really nice. They know who you are when you walk through the door. I think their prices are fair when compared to other places. They take good care of my car. Came to get my oil changed today and they had me in and out in 20 minutes.
I am a former Ford Motor Co. Factory trained tech and have been around auto repair since a young teen. Smithtown General Tire is the closed you can get to going to the dealer. The shop is spotless and waitroom is clean and comfortable. Owner/management are honest and work with you. Outside dealer warranty repairs...Smithtown General is the place to go.
Jul 22, 2016
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