What clients say about Sunrise Toyota Parts Department in Oakdale (NY)
Buyer be aware. They make promises like New York State inspections free for life as long as you buy the vehicle from them. But then they kick you out because you don't do the all your services through them because they are absolutely atrocious with their pricing. So you won't get your New York state inspections just buy a beware they lie to get you to buy from them. My best advice go buy a Toyota from out of state drive to New Jersey drive to Pennsylvania you'll get $10,000 off the sticker immediately. Screw sunrise Toyota
I ordered original Toyota mats for my Corolla because I wanted mats that actually fit the car. Got them within two days for substantially less than anywhere else advertised. I Highly recommend the seller.
Item Not Received or Updated. I ordered a bed mat for my Tacoma in late August and have only been notified that a tracking number was made for this item. I have not received any updates on whether this has been shipped or where the item actually is. I was certainly charged though. If something changes I will update my review but until then I have to give 1 star.
These guys are the best. Quick shipping, well packaged. This is my go to for anything that i need for my toyota. Thanks to the staff for being on point!
If I could give zero stars, I would! Still have not received my order and no response to my email inquiry. I want my refund now! Will never order from you again!
The turnaround of my order was unbelievable, I received my order much sooner than expected at a wonderful price. There was a question they had about my order and actually called me to follow-up. Took care of the issue and couldn’t be professional. Thank you! Great job
My husband and I worked with the Robert Parmesan. He's an asset to the Toyota dealer on sunrise highway in Oakdale. He was polite courteous and very professional. He thoroughly went over the entire car. Thank you and stay well.
Best place to get your parts. These guys are "legendary customer service." I've been to different Toyota dealerships in the area, for example: Smithtown, and was given lazy responses to my inquiries. I was told to order online and pick it up the next day, no attempt to see if the part was available. Sunrise Toyota has excellent staff. I would definitely buy my next car there. If there Parts department is this great, the rest of the dealership will blow anyone away. Thanks guys! Keep up the great work.
I called to inquire about the availability of floor mats for my Toyota Tacoma pickup on their website. I was assured the floor mats in the picture, which were identical to the original mats that came with my Tacoma, were the mats being sold, so I purchased them. When I received my order, the floor mats were not those featured in the picture. They were thin and flimsy. The dealership has yet to respond to a couple emails I sent and a voicemail I left two months ago. I am extremely disappointed. If you’re going to speak with confidence about your products, know what you’re selling.
Easy to find your part.
Secure to buy online.
Fast shipping.
Peace fits exactly.
Working great.
Was my first time dealing with you, definitely won’t be the last.
Thank you guys!
Have a Tundra CM. Got rid of the chrome grill and chrome hood bulge. Replaced with a color match bulge and a Pro grill. Sunrise Toyota rocks! I’ll definitely be ordering from them again!
Ordered Rocker panel appliques for my 2018 Camry. Order was shipped promptly and even with the holidays, received in a timely manner. Geniune Toyota part in original box. Excellent condition.
I’ve ordered here my toyota original parts and I am satisfied with their online services. They’ve even notify me to correct the part number because I ordered the wrong part. I will order again my Toyata parts here in the future. Thank you Sunrise Toyota.
My experience with the parts department at Sunrise Toyota was fantastic. My wife had an accident and I decided to play mechanic and fix our Prius V after our insurance company deemed it was a total loss. I ordered a large amount of parts thru Sunrise Toyota in multiple orders as I worked in the car. I dealt with Tyler and Chris throughout the process. Both guys were incredibly nice and patient with me. The orders were filled very quickly - all genuine Toyota parts at prices that rivaled aftermarket stuff sold on EBay and elsewhere. I am not exaggerating when I say that this was singularly the best customer service experience i’ve had at any dealership or auto shop. Kudos to Chris and Tyler and all at Sunrise!
I ordered new floor mats after 120,000 miles on my Prius 5. The service department at Sunrise North has been very helpful with maintaining my car for another 120,000 miles. Yet, the mats were ordered and shipped through the Oakdale location. The delivery was prompt and Sunrise Toyota kept me well informed to exceed my expectations. I was on vacation when the product arrived but I have since installed the new floor mats which were worth replacing. Thank you to all involved!
Wasted my time and money, even gave them the vin number and still sent wrong part, said it is my fault cause vin number says the part was a different one as you can see by pictures it is a different one all together, i would not recommend this place and they were very rude on the phone to me like I was wrong , I told them It was a U shape part that went into washer pump not an elbow ,and sent them a set of 10 pictures $2.00 part shipping $9.00, and am I supposed to pay for shipping back just to New York a .50 cent stamp is all it would of cost. Dealers there always right Yea!
I placed an order online for parts to be shipped out of state. Sunrise Toyota parts specialists were knowledgeable and professional. When I selected the part not matching to my particular vehicle's trim, Sunrise called me to advise and selected the right part. My order was shipped on time and arrived in perfect condition. I highly recommend this dealership!
Online purchasing was easy. Status update emails were great. Delivery was prompt. I highly recommend Sunrise Toyota, & will definitely purchase from thrm again.
PS - part pricing & shipping was slightly lower than other online Toyota sites.
Ckaire
Excellent response and service for the online parrs purchase. Price was power than what was being offered in western Massachusetts.
If I am ever I the market for purchasing any.pattsnin the future, I will not hesitate to use them again.
I had accidentally ordered brown floor mats for my 2011 Avalon. Sunrise Toyota was thoughtful enough to call me and make sure I really wanted brown. I didn’t and they were able to change the order to black. Their helpfulness saved me a lot of trouble!
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