Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
6am
9am
12pm
3pm
6pm
9pm
12am
3am
6am
9am
12pm
3pm
6pm
9pm
12am
3am
6am
9am
12pm
3pm
6pm
9pm
12am
3am
6am
9am
12pm
3pm
6pm
9pm
12am
3am
6am
9am
12pm
3pm
6pm
9pm
12am
3am
6am
9am
12pm
3pm
6pm
9pm
12am
3am
6am
9am
12pm
3pm
6pm
9pm
12am
3am
Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
Hendrickson Towing has provided roadside assistance and towing in Long Island for over 40 years. The diversity of our equipment affords us the opportunity to handle any towing situation, from light duty car towing to heavy duty accident recovery and towing.
Our highly-skilled operators are committed to providing the best service and fastest response times possible, 24 hours a day, 7 days a week. We are trained in the latest and most advanced towing and recovery techniques, so you can count on Hendrickson Towing for reliable, safe, and fast service.
With over 4 decades of experience, Hendrickson Towing is your premiere choice for roadside assistance, road service, or towing in Long Island and surrounding areas!
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
What clients say about Hendrickson Emergency Services in Islandia (NY)
They accept a service through the insurance, schedule to arrive in 2 hrs, made us wait and then after 2 hours and half, I called and they said they were very busy to attend. Very unprofessional. Not recommended.
If I could give 0 stars I would. I was assigned this company through Geico for towing from LI to Queens (my mechanic shop). I received a text stating my car was successfully dropped off. The next day my mechanic calls me to advise my car never arrived to his shop. I called the tow company (after 5pm) and spoke with Rene. She continuously stated "your car was successfully dropped off" and stated the driver was sick that day and she couldn't get a hold of him to know where my car was actually dropped off. I told her I had the same Information as I had received the text but clearly my car was not in the correct place so I needed her to investigate and help me further. Rene hung up on me the first time we were on the phone and advised I'd have to call back the next day for any help. Rene was unprofessional and delivered atrocious customer service to say the least, from yelling on the phone to a paying customer (I paid Hendrickson the difference in mileage that Geico did not cover), to hanging up on me twice. After hanging up on me the first time, I called Rene back and asked her who signed for my car? She managed to text me pictures of where my car was delivered to and I confirmed that is was the incorrect address. Rene proceeded to ask if the other mechanic could tow the car, I responded no as they do not have tow trucks. Rene offered no help to resolve the mistake the company had made, and I ended up having to get another tow truck to tow it to the correct shop a few blocks away because the shop that the car was delivered to had no information on my car so they parked my car, unlocked with keys inside on the street! After finding out that my car had been delivered to the incorrect shop I expected the company to offer better customer service in problem solving and most importantly EMPATHY! I requested Rene share with me the name of her manager to which she stated "I have many" I asked her for the name of 1 and she stated it was Andrew. Andrew if you read this or any of Rene's managers I hope you consider some professional development training focused on customer service, and maybe some conflict resolution for Rene.
I hired Hendrickson Towing to help move an office container from one property to another, and I’m beyond satisfied with the experience. Moving these office containers isn’t exactly a standard job, but they handled it like pros.
On the day of the move, the team showed up on time, came prepared, and treated the office container with care — making sure it was secured properly before transport.
What impressed me most was their attention to detail. They navigated tight spots and uneven terrain with ease, and the office container arrived at the new location in perfect condition. The price was reasonable, especially for such a unique job.
If you’re looking for someone dependable and experienced with the tools to get the job done right, I’d definitely recommend Hendrickson Towing & Recovery.
Picked me up fast from the side of the LIE. Nobody else would/could show up. And the driver was very careful of taking care of My car. I added them to my contacts list.
I can’t say enough good things about Hendrickson Truck Center! They truly went above and beyond to get my truck back on the road when I was in a tough spot. From the moment I called them, their team was professional, efficient, and incredibly knowledgeable. They understood the urgency of my situation and worked quickly to resolve the issue.
Not only did they fix the problem with precision, but they also treated me with kindness and respect, making the entire experience stress-free. I’m deeply grateful for their outstanding service and dedication. If you ever find yourself in need of truck repairs or roadside assistance, Hendrickson Truck Center is the place to go — they truly care about their customers and will get you back on track. Thank you so much for saving the day!
Called for assistance , was told 45 minutes. I should have been priority since I’m a type 1 diabetic whose blood sugar is dropping and don’t have emergency food with me a toddler at home who needs her mother.
I was stuck on the side of the LIE and not only did he beat all of the tow truck quotes, he also told me he could diagnose my car. kam is awesome. I would recommend this tow truck company over and over again
I needed to have my car towed ten (10) miles from my house to my AutoShop.
I asked how much it would cost and they said they couldn't give me an exact price. Although they knew where the car was going and how far it was. So they said it would be around $255,minimum.
I felt the price was high for a 10 mile tow, Especially, but the possibility of being charged even more. So I ended up getting it towed for a flat rate of a $150.
Like most people, I rely heavily on reviews but never write them myself.
I don’t know if anyone at Hendrickson actually checks their reviews, but Scott S. assisted me with a tow earlier this evening and he was absolutely amazing. Whoever his boss is, this is for you: he is a tremendous asset to your organization and deserves praise. Getting a flat is a horrible situation to be put in, but Scott S. made it as relaxed and stress free as possible.
Obviously, I hope I’ll never need your services again, but if I ever do, I’m requesting him by name. My suggestion to others who find themselves in a similar situation is to do the same.
Thank you Scott S!
Out of 3 other mechs Darnell (Army Vet) was able to promptly chase down an electrical gremlin (tractor to trailer power/ light issue) in a 2023 Freightshaker Cascadia (in a random parking lot at night) using a superior knowledge of fundamental functions, and a humble understanding of changes, and advancements to correct and stabilize the issue; and all with a great attitude in the process!! HIGHLY RECOMMEND!!!
WE HAUL TRACTOR TRAILER LOADS OUT OF LONG ISLAND AND THE ROADS TO SITE TAKE TOLL ON TRUCKS, FIXING THINGS WEEKLY, THIS MORNING ONE OF OUR TRUCKS BROKE AIR LINEAND HENDRICSON GAVE US ROAD SIDE REPAIR, WAY TO FAR FOR ME TO TRY TO GO FIX IT, MECHANIC DIDN'T PUSH TO TOW IT WHICH I WAS EXPECTING AS HAD HAPPENED IN OTHER PARTS OF N.Y. NICE TO SEE THERE ARE STILL HONEST FOLKS IN BUSSINESS YET TODAY THANKS FROM ESHELMAN TRANSPORTATION
I am 100% satisfied with the service I received from my driver named Will. He was truly my knight in shining armor (tow truck armor). Will was very polite, professional, and he put me at ease. Having a handsome driver is a bonus too! If I'm ever in need of roadside assistance again, Will is my preferred driver to see again.
Showed up less than an hour from calling.
I needed a jump start on a motorhome w a diesel engine. They sent a truck that had a gas powered battery charger/ jump start unit. Tech was professional.
Can’t go wrong calling this company for help. I love them! Always available to help, always gets the job done, always super friendly. I’m when I have a breakdown in their area because I know these people have it covered
Went through insurance for a tow today. Was told it would be 90 minutes. 105 minutes in I call they said wait another 30 minutes they would be there, so 40 mins go by and they tell me another 20 minutes they would be there, driver shows up 30 minutes after that. So all in all over three hours I waited for when I was told an hour and a half. I wouldn't have cared if they communicated with me that it would be that long, but each time I called they gave me the wrong time. Driver also ended up at the wrong shop. Luckily I knew the guy at the shop and was able to point him in the right direction. The driver was friendly, and so was the staff. I get being busy, but I also would like to get some communication.
Answered call for a tow late in the evening telling me they would be there within 20 minutes, showed up in under 15 minutes. Driver was very professional, and cost was exactly as quoted. I wish I would have called them several hours earlier instead of waiting for AAA that never showed up.
We were supposed to get a call to schedule a day for towing our car to the autobody shop from our home after an accident. They showed up unannounced. When my husband said to the driver "I was supposed to get a call to schedule a day" the driver was rude and unprofessional. He told my husband "oh well I'll leave it here then." Yes, you will leave it here as we still had to empty the truck and did not ask you to come that morning. Would not recommend this company after the encounter with their rude driver, Ozzy.
Perhaps the best towing experience I’ve ever had. Extremely professional and refreshingly honest. I called Geico for a tow and they called Hendrickson’s. While waiting for the truck the dispatch called to let me know that the driver had an emergency call from the police that they had to respond to first. The dispatcher was honest and apologized. She even offered to call Geico to cancel on my behalf. I said I would call. While I was on the phone the dispatcher called me back. She had another driver could get to me in 30 minutes. When he arrived he was extremely professional, neat and polite! Great job all around!
Used them today after a collision on the LIE showed up in 30mins just as they said. Excellent service and driver was a pleasure to work with. Helped me out in a jam and will be giving them my business in the future for any towing/flatbed needs. Thanks guys!
This is a great tow service
As they say “ you get what you pay for “
My car lost it’s alternator belt and I was stuck on the shoulder of the expressway about 5 miles from house at midnight.
I called it in to the dispatch service
The operator was there in 10 minutes, he called ahead to tell me he was on the way. Jonny Ayala was polite and courteous.
Got it loaded and in my driveway trouble free and totally professional.
I would highly recommend
I know who I will call when I’m ever in a pinch needing a tow.
Above Excellent Service...After an unfortunate mechanical issue with my vehicle during the July 4 the weekend, I was in need of towing service from Huntington to Franklin Square... not exactly around the corner. I was requesting a following day pick up and a flat bed to get my car to my mechanic. I was told by my insurance carrier that arrangements were made with Hendrickson Emergency Service/Islandia to service my needs. At precisely 10 am the following day, Michael a tow truck operator arrived with a flat bed and began to access my needs. He was patient, knowledgeable and handled my vehicle with great care. His expertise totally alleviated any concerns I had, allowing a stressful event to easy and relaxing. I would highly recommend Hendrickson Emergency Service/Islandia , more specifically Michael for satisfying your towing needs. Excellent employee!!
Stuck at 11pm said 99 minutes driver at 1 hour 20mins later and says he is queens called and said hates when dispatch lies to customer and apologize driver was super nice . I could have got a tow from another company. What a waste of time just I do not recommend them.
Got a flat at 1am. I called them as I attempted to jack the car myself with the little jack. It was cold and before I know it they were there in 25 mins! Luckily they were close! Great job will recommend
Had a Dead battery just before a storm was supposed to hit and they contracted through my insurance to come and replace it. After about an hour my insurance called me back saying they changed their mind (probably upon realizing that I already had a replacement battery and they wouldn’t be able to sell me a new one). I managed to get a jump and get home, but now I’m snowed in with a dead battery and a baby not knowing how I’ll get out tomorrow.
The height of unprofessionalism in my book.
i had a flat tire early morning with my kids in the car I was freaking out, started googling and found Hendrickson website i contacted them and believe or not they showed up in about 20 minutes!!! I'm glad i called them. Great Service!!!!
Scammers. They tell you one price over the phone given all the details and then change the price once their services are rendered...and late. They also told me if I paid cash, there's no tax but then charged me tax despite me paying cash once they arrived. I feel bad for the driver, who was super nice, because I didn't have enough cash to give him a tip but the supervisor Scott is a real scam artist.
