Hendrickson Emergency Services JunkYard in Huntington Station (NY)

Like most people, I rely heavily on reviews but never write them myself. I don’t know if anyone at Hendrickson actually checks their reviews, but Scott S. assisted me with a tow earlier this evening and he was absolutely amazing. Whoever his boss is, this is for you: he is a tremendous asset to your organization and deserves praise. Getting a flat is a horrible situation to be put in, but Scott S. made it as relaxed and stress free as possible. Obviously, I hope I’ll never need your services again, but if I ever do, I’m requesting him by name. My suggestion to others who find themselves in a similar situation is to do the same. Thank you Scott S!

I was stuck on the side of the LIE and not only did he beat all of the tow truck quotes, he also told me he could diagnose my car. kam is awesome. I would recommend this tow truck company over and over again

They showed up and loaded my Older RV with care took it to my home and parked it on my driveway. Price was very fair.

I am 100% satisfied with the service I received from my driver named Will. He was truly my knight in shining armor (tow truck armor). Will was very polite, professional, and he put me at ease. Having a handsome driver is a bonus too! If I'm ever in need of roadside assistance again, Will is my preferred driver to see again.

Went through insurance for a tow today. Was told it would be 90 minutes. 105 minutes in I call they said wait another 30 minutes they would be there, so 40 mins go by and they tell me another 20 minutes they would be there, driver shows up 30 minutes after that. So all in all over three hours I waited for when I was told an hour and a half. I wouldn't have cared if they communicated with me that it would be that long, but each time I called they gave me the wrong time. Driver also ended up at the wrong shop. Luckily I knew the guy at the shop and was able to point him in the right direction. The driver was friendly, and so was the staff. I get being busy, but I also would like to get some communication.

This is a great tow service As they say “ you get what you pay for “ My car lost it’s alternator belt and I was stuck on the shoulder of the expressway about 5 miles from house at midnight. I called it in to the dispatch service The operator was there in 10 minutes, he called ahead to tell me he was on the way. Jonny Ayala was polite and courteous. Got it loaded and in my driveway trouble free and totally professional. I would highly recommend I know who I will call when I’m ever in a pinch needing a tow.👍🏻👍🏻👍🏻👍🏻

We were supposed to get a call to schedule a day for towing our car to the autobody shop from our home after an accident. They showed up unannounced. When my husband said to the driver "I was supposed to get a call to schedule a day" the driver was rude and unprofessional. He told my husband "oh well I'll leave it here then." Yes, you will leave it here as we still had to empty the truck and did not ask you to come that morning. Would not recommend this company after the encounter with their rude driver, Ozzy.

Perhaps the best towing experience I’ve ever had. Extremely professional and refreshingly honest. I called Geico for a tow and they called Hendrickson’s. While waiting for the truck the dispatch called to let me know that the driver had an emergency call from the police that they had to respond to first. The dispatcher was honest and apologized. She even offered to call Geico to cancel on my behalf. I said I would call. While I was on the phone the dispatcher called me back. She had another driver could get to me in 30 minutes. When he arrived he was extremely professional, neat and polite! Great job all around!

Scammers. They tell you one price over the phone given all the details and then change the price once their services are rendered...and late. They also told me if I paid cash, there's no tax but then charged me tax despite me paying cash once they arrived. I feel bad for the driver, who was super nice, because I didn't have enough cash to give him a tip but the supervisor Scott is a real scam artist.

Used them today after a collision on the LIE showed up in 30mins just as they said. Excellent service and driver was a pleasure to work with. Helped me out in a jam and will be giving them my business in the future for any towing/flatbed needs. Thanks guys!

Above Excellent Service...After an unfortunate mechanical issue with my vehicle during the July 4 the weekend, I was in need of towing service from Huntington to Franklin Square... not exactly around the corner. I was requesting a following day pick up and a flat bed to get my car to my mechanic. I was told by my insurance carrier that arrangements were made with Hendrickson Emergency Service/Islandia to service my needs. At precisely 10 am the following day, Michael a tow truck operator arrived with a flat bed and began to access my needs. He was patient, knowledgeable and handled my vehicle with great care. His expertise totally alleviated any concerns I had, allowing a stressful event to easy and relaxing. I would highly recommend Hendrickson Emergency Service/Islandia , more specifically Michael for satisfying your towing needs. Excellent employee!!

Answered call for a tow late in the evening telling me they would be there within 20 minutes, showed up in under 15 minutes. Driver was very professional, and cost was exactly as quoted. I wish I would have called them several hours earlier instead of waiting for AAA that never showed up.

i had a flat tire early morning with my kids in the car I was freaking out, started googling and found Hendrickson website i contacted them and believe or not they showed up in about 20 minutes!!! I'm glad i called them. Great Service!!!!

WE HAUL TRACTOR TRAILER LOADS OUT OF LONG ISLAND AND THE ROADS TO SITE TAKE TOLL ON TRUCKS, FIXING THINGS WEEKLY, THIS MORNING ONE OF OUR TRUCKS BROKE AIR LINEAND HENDRICSON GAVE US ROAD SIDE REPAIR, WAY TO FAR FOR ME TO TRY TO GO FIX IT, MECHANIC DIDN'T PUSH TO TOW IT WHICH I WAS EXPECTING AS HAD HAPPENED IN OTHER PARTS OF N.Y. NICE TO SEE THERE ARE STILL HONEST FOLKS IN BUSSINESS YET TODAY THANKS FROM ESHELMAN TRANSPORTATION

Got a flat at 1am. I called them as I attempted to jack the car myself with the little jack. It was cold and before I know it they were there in 25 mins! Luckily they were close! Great job will recommend

Had a Dead battery just before a storm was supposed to hit and they contracted through my insurance to come and replace it. After about an hour my insurance called me back saying they changed their mind (probably upon realizing that I already had a replacement battery and they wouldn’t be able to sell me a new one). I managed to get a jump and get home, but now I’m snowed in with a dead battery and a baby not knowing how I’ll get out tomorrow. The height of unprofessionalism in my book.

Stuck at 11pm said 99 minutes driver at 1 hour 20mins later and says he is queens called and said hates when dispatch lies to customer and apologize driver was super nice . I could have got a tow from another company. What a waste of time just I do not recommend them.

Showed up less than an hour from calling. I needed a jump start on a motorhome w a diesel engine. They sent a truck that had a gas powered battery charger/ jump start unit. Tech was professional.

Can’t go wrong calling this company for help. I love them! Always available to help, always gets the job done, always super friendly. I’m when I have a breakdown in their area because I know these people have it covered

Great company and customer service. Thanks to driver Patrick who responded quickly; he was very courteous and professional. Well done Hendrickson.

Was stuck had Mike tow my classic 1967 impala. Impeccable service true professional. Very happy with the service

Called for a tow at 2AM and they showed up right away !! Great service, friendly and professional driver !! High recommend them!!!

The driver was very nice, got me where i needed to be and gave me an interesting conversation along the way. 5 stars

Can’t go wrong calling this company for help. great price to!

This company Hidrickson towning is the best there very professionally and I good lake to recommend and also their price are very good 🧰✅✅✅✅

Poor unloading of all wheel drive car stuck in park. driver did not put car in neutral after he was told it was an all wheel. Lazy attitude driver had and not professional. His name is "Nick".

Very satisfied with the responsiveness, communication, and the whole process.