Bi County Auto Truck and Salvage JunkYard in Bay Shore (NY)

Sold me a "guaranteed" transmission that was physically damaged on the outside. I brought it back for a refund, Kevin talked me into going to "their shop" down the street and they would fix the broken connector and seals and install it. Transmission turned out to be blown. They expect me to pay another $1000 to have it removed and returned to them for a refund. He shouts over me on the phone and wont let me speak. Now I'm filing a lawsuit against them.

- stars if I could. Owner is a POS. Hit and damaged my fender on brand new trailer while trying to unloading the car. when I told him to stop he continued. Thinks a sorry is going to get it fixed.

They are selling not working parts. I bought alternator guy show me alternator turn one side mechanic told me belt turning side already stuck not turning. They are telling 30 days warranty. If you don’t wanna spend extra mechanic money go somewhere else. They already know parts not working they gave wrong information and sell parts

Called these guys yesterday about a fuel tank for an 02 Tundra - they were fantastic. Organized, efficient, knowledgeable. They sent pics so I could see the tank before making the 3.5-hour trek to get it. It was in the best shape by far of any I've seen. Ultimately, the ridiculous price of gas right now made it impractical to get the part from them. But I was so impressed with their customer service, I thought they should be commended for it.

Everyone that works here are so friendly and makes me feel welcome. Not like other places who are so serious. This place eve rry one is nice and are honest. 5 stars all the day. Definitely coming back if i need anything else.

Bought a part that ended up being bad was told I had 30 day w warranty when I went back and returned the part I was told icould only get store credit he was nasty and rude and refused to give me cash back how do you give store credit to a junkyard it's not like you go shopping there everyday..😡😡

My husband and I have been dealing with them for years . This is a true family business and the old man is super sweet. They always pay us fair and their prices are higher than the big guys .

Excellent set of guys, they knew there stuff. Eager to help you out and get you out there. And best of all they are price VERY FAIR. I HIGHLY RECOMMEND THEM

Needed a Transmission for my 96 Explorer quickly. 'The Man' helped me over the phone, and had it ready for me to pick up when I got there. I had some post install questions and he offered me to take it to there transmission guy for help. I ended up working it out myself (just a loose connector), but I felt that they stood behind the part 100%. Thanks!

I started taking my scrap metal to Bi-County recently and was impressed with the helpfulness and friendliness of the staff there. Their prices are pretty good (comparable to their big name competitors like Gershow and Arrow) and their yard, though it may look small from the outside, is actually quite large. I highly recommend them if you deal in the salvage business in any way, whether as a homeowner, contractor, or professional scrapper.

Not the best scrap yard to go to. Guy was very rude and nasty. it was my first time selling scrap metal and he made me feel very uncomfortable. I would definitely be selling my scrap else where when I come across it.

Waited on hold for 10 min to get a price on some stuff I wanted to bring in. Finally got someone on the phone and they hung up on me. Def not going there!

if you looking at this business reviews stop here and read, i am a business owner i order part from this company they said it has low mileage the part was painted silver to look new paid cash , but it wasn't good took me 3 weeks to get my refund back and on top of that i paid the mechanic to do the job twice please make sure what you buying is good before you pay for it and when you pay pay with credit card at least you can cancel it very bad to do business with sorry i am not a review person but they put me in a bad situation with my mechanic who charged me twice .

Keith found a part for my 1994 Nissan 240sx convertible, so now I can use my convertible top. He was great, efficient,courteous , punctual, honest, trustworthy , and professional. I thank him from the bottom of my heart. Thanks Keith

Never recomend this place very mean and rude workers never recommend this place

This parts yard is busy and "men of their word" type place. Check them out, good prices and great variety of models.

To be honest, great service, if you’re really in need of a part they’ll definitely be of service to you !!

AWARE CUSTOMERS On the Internet(CO-Part) And on the phone they give you a different low price. Once you get there that part was sold and they have a different price!!!!

Bad experience, they are so rude to treat the customers.

KEVIN is the best professional quick and honest I recommend them to everybody thanks so much for all your help

Excellent Service, Found What I Needed With A Great Price Too!

These guys paid me out on tin when I had 90% aluminum. They took advantage since it was my first time dropping off scrap. Stay away!

After searching tons of places this had my part at a great price. Check here first!

If you have any scrap metal around I suggest you bring it to this place they pay the best price and much fear

I called them to see whether they have my car in the stock. They didn't even check the computer. The guys just said no and hung up. Stay away.

Everything went well bit had to wait along time for my part

Had exactly what we were looking for. Great place.