This place is a rare find; from the friendliness, to the honesty, and the incredible reliability and great work, they’ve never disappointed me. I’ve never had a bad experience here. Whether it’s regular maintenance, replacing something minor, or an entirely new transmission, it is always finished quickly. My car was purchased from Jim, and besides a couple things that are completely unforeseeable, it has been an incredible and reliable vehicle. The prices are friendly, and they’re always willing to work with customers. Any time I need to take my car in, I never have to worry about the people taking care of it. This is truly as good as it can get.
I have to give credit where it’s due—Caitlin Hill Garage completely exceeded my expectations. I sent my vehicle: a full replacement of all components in the passenger-side wheel well, including suspension, brakes, and structural parts.
Not only did they handle this complex job with expert precision—they completed everything in just one day. That level of efficiency, without cutting corners, is rare and deserves recognition.
The team was courteous, transparent, and genuinely invested in doing the job right. They kept me updated, answered every question thoroughly, and made sure I was confident in the repairs before I left. My vehicle now drives better than it has in years.
Mistakes can happen, but it’s how a business responds that defines its character. Caitlin Hill Garage responded with professionalism, heart, and high-quality work. I’m truly grateful and will be recommending them to others from here on out.
I have good and bad experiences with mechanics, but Jim and is the only mechanic I've had GREAT experiences with! My Tacoma is my baby, and while it is only 10 years old, there are components here and there that go. Jim replaced my neutral safety switch during the winter thaw and informed me that there was a burning smell (which I noticed here and there). He was the only one who gave me some options for the repair, and even helped me out with transportation due to my circumstances! Too bad Google only has 5 stars to give...
I bring my car exclusively to Jim at Catlin hill garage. Always gets it done in a timely fashion, and with honesty. Not the type of shop you bring your car in for one thing, and end up with a laundry list of repairs.
Jim at Catlin Hill Garage is very professional and knowlegable. He does great work and I'd trustworthy and dependable. I won't take my car anywhere else.
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