What clients say about Ryan's Auto Repair in Middleburgh Township (NY)
Wonderful shop. Forgot to attach any sort of info to my keys like a bonehead. We worked it out, had the car back to me the same day and the price was incredibly fair. A great place to have locally, thank you!
I called and explained my issue to Ryan and he said he would take the vehicle no problem and that it would just be a 2 week wait , when I called to make sure that drop off was good Ryan suddenly changed his mind and said he didn't want the car anywhere near his lot , what a joke . I have 2 bad ball joints and stretches rear sway bar link I guess the work is too hard for poor little nick Ryan to achieve . Dude was short and gruff on the phone and rude wouldn't recommend this place to a centipede with wheels for legs if it was the last place on earth that did work. (Side note ) Who ever answered the phone was more than proud enough to turn away my business when they found out they had to do actual work to the vehicle.
Quality work, quality service and great humor when the mechanic pulls out a walnut that some squirrel jammed up your gear box preventing you from shifting into first or second gear. He called me and told me that I was just nuts and I didn't need a new transmission at all. Thanks boys! You're the best.
We were traveling with a toy hauler camper and a brake caliper froze up on us. We pulled In At 445pm on Monday afternoon and he was kind enough to drop what he was doing and get the caliper replaced. He went above and beyond, working on his hands and knees in the downpour rain so we could get to our motorcycle rally.
Great guy with old school values wanting to help total strangers.
Thank you once again
I was in NY on a family emergency. On my way home the weld broke on my exhaust causing it drag. I called Ryan's Auto Repair and explained my situation and they were able to squeeze me in between jobs and send me on my way. They were able to make repairs that allowed me to get home. Ryans Auto Repairs could have taken advantage of the situation. It was my experience that they offered me options to get me back on the road. I personally feel that they are honest and fair. I would definitely recommend using them. Thank you Nick and Joe for your help!
So far so good he put a used fuel tank in for me now the gas gauge doesn't work and now my car is throwing codes, besides that he's better than anyone else around here. I will use his service again.
NICK provided us the Best Roadside service ever. Just finished our vacation camping at North South Lake. Got a flat on County Route 20. We were able to pull into someone's driveway so we weren't on the road. Called Roadside Assistance they got someone who would take 70 mins. That person called an hour later canceling their service. Ryan's was their next choice. Despite being OON(Out Of Network) we got a call from NICK 10mins later stating he would be on his way and would take only 45mins. He arrived and was absolutely excellent. He helped us change the the tire AND work out where to strap the flat because our bed was FULL of camping gear. We happened to be headed the same way he was and he offered to drive with us to make sure we were all set. We pulled off at the Ryan's Auto Just to make sure the straps were holding up and the temporary tire was good. He checked that we were set to go put air in our temporary tire and sent us one our way. If you're ever in Middleburg and need work done this is who you need to call for sure.
Great customer service! I wouldn't bring my car anywhere else in this area. Also: they have ALWAYS notified me what work needs to be done BEFORE doing the job...anyone who says differently is mistaken. Their rates are very reasonable as well.
I know three different people that had the same complaint. Ryan's will fix things, without the customers consent and than expect to be paid for it. Not only is it bad customer service, it's illegal. Always notify the customer, before performing work. HELLOOOO!!!!!
Today one of our vehicles broke down on the way from Cooperstown NY to NJ. Ryan’s was unable to assist us due to being booked, however Valerie took the time to track down a shop that could help us. Customer service today is almost nonexistent, but Ryan’s Auto Repair went above & beyond! Thank you!!!
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