Rockland County Body did absolutely outstanding work. The job was completed incredibly fast, the communication throughout the entire process was excellent, and the quality of the work was top‑notch. It’s rare to find service this reliable and professional. I highly recommend them — truly above and beyond.
The original estimate of completion was 10 days but Rockland Auto Body had it ready in 3. The quality of the work far exceeded my expectations. I feel like I am driving a new car inside and out. Communication was great and service from all conducted in a friendly manner.
Thomas the General Manager handled my claim and fixed my car, the process was very smooth. Everyone in the office was very friendly and professional. I would highly recommend Rockland County Body to everyone!!
Rockland County Auto Body did a great job repairing my door panel. They ordered the part and it was received in 3 days. Received a call and brought my car in within a few days for the repair. Looks great. Very pleased with the service.
I was very pleased with the results of your body work: replacing a rear view mirror that was completely detached on the passenger side of a 2006 Chevy Impala. Your finished work is to be acknowledged.
Thank you Tom.
Rockland body shop
Are the best in Rockland county
They fix my little blue Toyota 2022
Came out so beautiful
Love the work they did
The manager nice end polite 👌
Friendly staff
I give to them 100 percent recommendation, review from mary lopez gil
I had such a seamless experience here! Already didn’t know what to expect since it was the first time my car had to get work done like this. They kept me in the loop and took care of my car in less than a week! I couldn’t be any happier with their service, staff and communication. Highly recommend if you are looking for an auto body shop.
Each time I've used Rockland County Body they've done great work. They lay it all out for you in their estimate so no surprises. I've had quotes from other places leaving parts out of the quote. If you want it done right, and the way you want it, then Rockland County Body is the place to go
They were great period had an insurance claim, and they did the estimate quickly. Got my car in the following week. And it was done a day earlier than expected. It looks beautiful
They were very professional and kept me informed throughout the repair process. No issues with any of the repairs. I would highly recommend this business.
i have taken numerous vehicles to this shop and they Always go above and beyond with the service to my cars (unexpected extra care)
The communication is clear and the timing of your vehicle estimate has been accurate without fail.
I will always go here if I need body work.
I have no incentive to leave this review, they’re actually a great body shop.
My car looked brand new when I got it back after the work was done. Not only did they fix the damage but they cleaned the outside and inside of my vehicle. I am so grateful. 10/10 recommend.
Had an accident with a deer with my grand Highlander. This place was recommended by Geico , they did fantastic job on my car.
Tom from customer service was great
always responsive and keeping me updated about the process. Definitely great experience.
*** PLEASE DO NOT GO HERE !!!! *** Please if you are with GEICO , please read . I decided to go with Rockland county body because they are GEICO recommended. Upon dropping my car off and telling them the information on what happened ( along with the parts that needed fixing ) they agreed. 7 days later I received a phone call that my car was " done " but half of the damages that I initially stated were incomplete because they did not " hear back from GEICO "... Immediately, I was extremely upset , because why didn't you contact me before the fixes to let me know that GEICO was "supposedly" not responding. After calling GEICO ON MY OWN , I was able to get ALL my damages completed and was told that the mechanics did not want my damages fixed because they had an issue believing my window was tied to the hit and run accident I Reported. Going through a hit and run was already VERY stressful , now to hear that this auto body shop did not want to fix my vehicle literally made my blood boil. After reporting to GEICO about what was going on , the head of the department at GEICO called the autobody to make sure they got ALL my damages done. Thank goodness !! When I arrived to pick up my car, I let the mechanic know about my issues with their communication... he was NOT apologetic !!! While I was on my way out a manager ( latino or black ) who I have NEVER seen before , NOR did I ever tell him about the details of my accident proceeded to HARRASS ME. I am a young girl in my twenties, this man was old enough to be my father , following me OUT the door telling me my damages were fixed because he said they could be fixed.... imagine that !!!!!!! Even after fixing my damages they are still trying to tell me my damages were not tied to my accident !!!!!! WOW !
This all in all was such a TERRIBLE experience, please all customers BE WARNED . if you are a young girl be WARNED ,this may not be the best place to take your first car after an accident. I feel terrible writing this review because the enterprise rental service they work closely with was AMAZING ! So nice , understanding , made me comfortable and so prompt !!!! Its a shame they are partnered with this auto body !! Please choose another mechanic !! You may have to drive a bit but its worth the peace of mind !! The only person in that establishment who has some sort of manners is the receptionist !! She heard my issues with the company and was so apologetic !! That is how you handle and run a business. Take NOTE . I would give this place zero stars if I could. Im so glad this is over !!
Had some work done here about a year later I had water leaking into my headlight assembly and fog lights. Also they did not make sure my hood was properly aligned and my hood is hitting with the front bumper barely closing the hood jeopardizing the latch for the hood. They also put a material in between the side fender and front bumper and tightened it. I didn’t realize they did that till I had to replace a side marker due to water damage. Now my front end electrical connections for my headlights are at risks for I am not sure how long.
I was referred to Rockland Body by Allstate insurance, and was very pleased with amazing customer service, very professional, understanding, and very helpful. the fixing of my car body was faster then i planed, and was done in the most satisfying way. i got my car back clean, washed, and looks like new.
even though there were things i found later, that needed to be fixed, it was immediately taken care of in the most professional way.
I have to say that overall I Avery satisfied with the work these guys did on my Vehicle. My Car looks like it came right off the showroom floor. The customer service above all was absolutely great. Down to earth great Guys and Gal in the office. The con was how long I had to wait for my vehicle to get done. I UDERSTAND due to Covid 19 parts not on hand taking longer from manufacturer due to shipment etc. It just cost me more money due to having to pay 2 weeks oop for my rental car which only covered 30 days. They finished as soon as they could and I was very satisfied with their work overall work and expertise, Customer service. They treated me great and I Def will recommend friends without a doubt.
This is the first time I post a lengthy negative review, but I feel it is warranted.
After my cat got hit, I decided to go with the recommended shop by Geico (the insurance of the guy that hit my car). The service at the office was great, however I cannot tell the same about the quality of the Work performed.
When I went to pick up the car, quickly noticed that the lines around the trunk (my car was hit on the back) didn't seem to align. I then open the trunk, and upon closing it, it kept on bouncing back. I know my car (have had it for a few years) so I knew what was normal for closing the trunk, but the response I received was that it was normal, that they are a body shop, and they know better than I do.
Ended up leaving the car at the shop for a couple of days extras for them to correct.
Next morning, as I backed the car out for the first time, I noticed that the reverse camera was not working.
Rather than bringing it back, I decided to troubleshoot myself, as I thought it was likely a ground cable that needed adjustment. But I find out it was a cut cable. The rear-view camera's power cable had been cut at a position that made it quite hard to fix. The location of the cut and the angle made it unlikely for me to believe this was accidental, but please judge by yourself (pictures attached).
I can't say enough about the great quality of work that they did. It was a long and frustrating process, however they kept us in the loop and updated on our car's progress. Lou and Miriam were amazing even though we probably drove them nuts at times. We had many recommendations from friends about the quality of work that they do, and I can say that they were so right !!! When we got our car back, it looked as if we had just gotten it off the showroom floor !!!! You couldn't tell anything had ever happened. I would definitely without a doubt or hesitation recommend them to anyone looking for body work on their car.
Caught a fender bender from getting struck in a parking lot while parked. Once the insurance was figured out I kept getting recommended Rockland County Body from friends and family, even my mechanic. Photos are of before and after. I am extremely pleased with the service at Rockland County Body. They are professional, fast and courteous. My truck was in the shop for all of four days for this job and they got it back to me early today so I could get to work. I have to go back for the fender molding because that part was on back order but besides that I think I'll be bringing my vehicle back to Rockland County Body for any and all future incidents. Thanks Rockland County Body!
Top notch quality and service. Ask for Dennis when you go. He will go above and beyond you. Been there about 3 times for major body damage down to small scratch/dents and they always do a great job. Courteous and attentive. This is definitely the type of place you want to have your car fixed. Works with all insurances and prices are reasonable. Highly recommend it (just make sure you deal with Dennis).
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