Not the best experience we've ever had. AAA sent these folks
as our vehicle needed to be winched for icy conditions. $500 for this and tow. $125 Administrative Fee (when questioned, "Everybody does it") and $20 "Shop Supplies". Again I questioned that as well and was told "in case they need to repair grass or the sort" which was not done. This is a Buyer Beware..... Total cost was $696.60 for a 15 mile tow. No discount for AAA. Furthermore, the vehicle is worth probably $3000 or $4000 being parted out and they offered to keep it in lieu of the tow charge. Talk about taking advantage of a consumer.... I wouldn't use or recommend them.
Interesting, 2 months later they replied to my review (4/24/25). So I would ask, what did I miss? What was inaccurate? I still have all my notes and cannot for the life of me figure out what I missed.
When we needed help Levi was right there in 10 minutes. He evaluated the situation and got that car running. He also offered some helpful hints to make the motor run more efficiently.
Yesterday my check engine light came on and my car started sputtering. Josh came within about 40 minutes to tow me to the mechanic. He was so kind and knowledgeable. Really put me at ease about the whole situation. It’s nice to know there are still good people left in this world.
Will definitely be recommending you guys to everyone.
Josh (Wilson) was an absolute gentleman! Thank you for your impeccable service, sir. Exemplary integrity. Drove me home, sound and safe, and then some. God bless you my friend. The world needs more people like Josh. Ten out of ten!
I got a flat tire in Waterford NY yesterday with my work truck was told 45 mins for a tow to the garage Josh showed up in like 40 mins was very friendly. He was great at doing his job we laughed and joked around. Was truly a pleasure to deal with Thank you
Excellent service! Helped me out when I was in a jam. Thank You to my new mechanic!
Two of the most important people are your Doctor and your Mechanic. They literally hold your life in their hands!
Shout out to Fat Body Customs and their courteous, knowledgeable staff. I’ve been taking my car to them for a few years now—and I’ve never been disappointed. I highly recommend them for their honest, quality work!!
The worst garage I have ever brought my car to. My car was damaged and I was overcharged I was charged $1600 they put in parts I didn’t need. The real problem was a new key I had made for it was the wrong resistance to turn off vats security system so car kept shutting down. It took a real mechanic to figure out the problem Not a back yard mechanic like Fat Body ripp offs
They brake more than they fix take absolutely no responsibility for their mistakes and they destroyed my truck. everytime I brought it there I got it back with an enormous bill and three more things they broke
completely unreliable I would only trust them to tow my vehicle if it was already totalled. They're poor workmanship and cost me thousands of dollars to have a real shop fix .
AMAZING SERVICE- FAST, COURTEOUS AND MORE
My car broke down yesterday on way to Vermont from CT. 10 degree weather, dog with me and more complications.
My AAA tower note Fat Body would most likely be able to help asap
The team at Fat Body Customs immediately analyzed the issue- timing belt broke, alternator/ pump needed replacement.. it was a mess.
They assured me they could fix it as quickly as possible. And they did!
Allowed me and my 80 lb dog to stay warm in their waiting room for hours until the parts came in,. They even stayed after hours to be sure I wouldnt' have to find a hotel nearby.
The car funs great, the price was very fair and the attitude of this team is just so helpful God bless them all!
We were on our way home , needing to drive 3hrs to CT. We had a leak in our tire and found Fat Body to be the nearest auto shop. They were super nice and extremely courteous. After they examined our front wheel, they found 2 nails stuck in the tire. The nice gentlemen fixed our tire and charged a more than fair rate for the repair. These guys were great!
I just had NH Oil Undercoating applied to my truck and I'm very happy with it. I always have a great experience when I bring my vehicles here for service or repair.
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