What clients say about Fly Creek Auto Repair in Hartwick Township (NY)
Fly Creek Auto always manages to go above and beyond. I’ve been going here for about a year or so and Kevin & the crew are fantastic. The quality of work is absolutely exceptional. I’ve never had to take my car back to get checked out a 2nd time after a repair unlike other mechanics & dealerships in the area. After my car unexpectedly blew a strut on my way to work, I drove it over and they took care of it within the week. I’d recommend Fly Creek Auto to anyone looking for an honest and dedicated place to get your car worked on.
Owner/manager very accommodating. Quick response to our needs for an air blower motor and resistor as we were leaving on trip out of state. That was great for us as temperatures were in mid to high 90's. Kevin is wonderful for always working us into schedule.
Awesome service! Fast and friendly. We moved to Cooperstown recently and didn’t know anywhere to go. So I searched on google and found Fly Creek Auto. It is a go-to spot for our car problems from now on. Thanks guys!
First visit for a tire rotation and inspection was a great experience. I could actually see and hear the staff working together, covering all the details and confirming each other's observations. One of the most comforting aspects of their shop is how clean and organized it is. It tells me the staff have pride in their business and their work. I appreciate craftsmanship in any industry. This, unfortunately, seems unusual these days, especially in NY State. It's been a pleasure working with them on my antique Jeep.
Went to two places to get prices on front end work because of bad sounds.
1-Cooper Automotive, Richfield Springs-$1,473.33 written estimate including tax
2-Fly Creek Auto Repair, Hartwick, Rte 28-$324.66-made appointment-fixed today
I had it done at Fly Creek Auto, picked it up today and the problem is gone, fixed, quiet again.
Fly Creek Auto has been and is my first choice because;
1-Mgr Kevin-Always cheerful, super helpful, GOES OUT OF HIS WAY TO EXCEED EXPECTATIONS, always takes car in on time, gets it fixed on time, and ALWAYS, at price agreed. NEVER UNEXPECTED ADDITIONAL WORK THAT IS NOT NEEDED ADDED ON!
2-The shop and waiting room is always super clean, owners, Kevin, and staff are always clean and neat with attractive Fly Creek Auto shirts. First class appearance all around.
(This place and staff is cleaner than some restaurants)
3-Matt, one of the owners took car for a test ride 2 weeks ago, put it on the lift, diagnosed the problem correctly, ordered correct parts and did the job as promised on time.
I have gone to Fly Creek Automotive for several years now and their service has been FIVE STAR, *****, each and every time.
It is very important to me to only go to people I trust with my car, and to me this is the place.
Thank you Kevin, Matt, and others there for having a well run, clean, HONEST, and friendly place.
Your place is always very busy but somehow You all working together seem to always get it done when promised.
Carl
Excellent service, great people, and they are actually HONEST about what service your vehicle needs now and what can wait. I drive over an hour to continue to use them when I moved away.
Absolutely the best auto repair shop in New York State. Honest, and reliable. Never have I had any issues, and have been going to Fly Creek Auto for years.
This place I started going to about 5 years ago these guys truly care about the work they do and put out and the peoples safety 100% recomend them and will always trust them with my life and kids when they work on our car.
The folks at Fly Creek Automotive are the real deal. Honest, professional, and knowledgeable. Nothing compares to Kevin, Robbie, and the other staff members. Nothing.
Kevin's a great guy at the service center and so are all the mechanics in the owner is a super dude great place to have your car fixed and service with reasonable prices and honest people depend on them I'm going to
Kevin and his crew are the best! We’ve been using them since they opened and have never had a better, more professional experience with the nicest group of people ever
I'm getting the oil based undercoating, which I called to schedule last fall. However, the owner said it best to wait for this summer, as the bad weather had already begun. He could have taken my money then, but he said it wouldn't be an efficient job. So Kudos to an honest man running an honest business! And , it's only $162 to get this done, and it's much better than the supposed undercoating spray dealerships due for $1000!
They charged us so much money for things! And it always seems that something else was wrong. That the "forgot to mention. We found out later that so much of the work was unnecessary! I was very dissatisfied!!
My fiancé and I traveled yesterday to the see the baseball hall of fame which is around three hours from where we live. Unfortunately when we arrived when attempting to park our car was stuck in reverse which is a problem we have had before. We were completely stranded unable to park the car or drive it anywhere to get help. We were also hours away from home or anyone we knew that could help. When we got a tow truck to help us he recommended Fly Creek Auto Repair which I’m so glad he did. When we got there they got us right in, did a repair for us, explained what had happened, what they did and what needed to be done further to correct the problem when we got home all without charging us a dime because they recognized the situation we were in. It’s wonderful to have a business that will do good deads to help people out and are not driven by greed. I cannot thank them enough and am seriously considering driving the three hours for them to service my vehicle!!!
This is a well-run auto repair shop with skilled mechanics and fair prices. The first thing I noticed about the shop was how neat and clean it is. "A place for everything and everything in its place." Kevin sets up the appointments and is very knowledgeable and patient in answering customer questions. This place is a good one.
These guys do a great job. They are a new business but have been in the industry for a long time. They know what they are doing and are very fairly priced. I have recommended them and will continue to do so.
