Brookside Auto & Tire Inc in
Washingtonville (NY)

The owner matt is unprofessional. I felt disregarded because I am African American. He did not acknowledge me and this is the 4th time I came there and everytime he is busy when he sitting down doing nothing. However the receptionist was welcoming. If race is your primary factor when conducting business find another hobby.

My wife and I were referred to this business by our daughter-in-law, whose family has been using them for many years and we are very glad that she passed on the information to us. My wife went to them on Monday for an evaluation and estimate and they Checkered her car and told her to come back and drop off her car in 2 days. We went back as instructed and dropped off the car. Approximately 4 hours later we received a phone call that our car was done and ready for pick up. Unfortunately we all need a mechanic once in a while and there are some ruthless ones out there, this place is quite the opposite. We were greeted by everyone there and the car was fixed extremely moderately priced, Phenomenal work done, Courteous and professional staff. This is my new auto mechanic.

Best place I have ever found, these guys are amazing and the best people I can I have work on my car, they are nice, respectful, and understand everything they do, would recommend them over any auto shop you can chose anywhere around here

I highly recommend Brookside Auto & Tire! The Brookside Auto Team under the direction and supervision of owner Bill Youmans is without exception the best I've experienced. Bill is courteous, professional and polite. I won't go anywhere else for my automotive needs.

I’ve been a proud customer of Brookside for almost 6 years now! Billy and his crew are always amazing. Sam at the front desk is also always kind and helpful on the phone. Going above and beyond for their customers, friendly and respectful they’re my favorite! Always within ear shot to at bare minimum give you an idea of what could be going on in a pinch. As a young woman I have never felt blindsided as Billy always explains what exactly is going on and what he is doing to fix it, that treatment is hard to find at car shops. Their pricing is exactly fair, also usually such a quick turn around to get your car back :)

My car broke down and was towed to Brookside Auto overnight. The next day Bill ordered a new alternator and had my car up and running before lunch. My wife and I have gone to Brookside Auto for many years now and we really appreciate the personable and more than fair way we are treated .  Bill, Sam and the Brookside Auto team perform quality service, with more than reasonable pricing.   Bill will take the time to explain issues and provide options to you.  We are fortunate with Brookside Auto to have an honest mechanic locally.

I tried a lot of places around here, this place is the best no doubt. They have great prices and know what they are doing! The staff is immaculate and respectful. Will prefer here than anywhere else.

Billy n Sam always answer questions to help get to the root of what needs to be done. Professional kind n honest you can't ask for more than at Brookside Auto.

FANTASTIC! Had a slight car emergency on Sunday, so I called mid-day Monday and not only were they accommodating to get my car looked at, but it was fixed within 30 min. Bill and the rest of the staff could not have been nicer, more relaxed and professional & I never felt like I was being taken advantage of, by any means. I will 1000% be taking all my car needs to these folks and recommending them to all I know. Awesome experience.

I had a great experience here. My engine light was on and asked them to look at it. He suggested contacting the dealer to see if the car was still under warranty. I haven’t thought of that, unfortunately my warranty expired. I brought the car back and the problem was resolved. I had been driving the vehicle with little to mo Oil.

The service was exceptional. The prices are very reasonable. They are honest mechanics. I will never go to another auto mechanic. I am staying with Brookside. Excellent.

Needed my Jeep fixed and a inspection today and I've never been to a mechanic shop with such nice helpful people. They got my jeep in sooner then expected and I'm good to go. Highly reccomend !!! Thanks so much.

Brookside Auto & Tire Inc. Are the Truth !! Billy and The Team are Awesome and very Professional. They really make you feel like family. My car is Running running!! Service is Awesome!! I Truly can say I found a Mechanic Shop I can Trust! Will definitely be back. 👍🏾👍🏾👍🏾

Absolutely amazing, I was walking meatless dogs. My uncle's pet's aunt's sister's son was down in a ditch when they helped him find his cousin's friend's 3rd brother's girlfriend's grandpa's oil. Chivalry is not dead yet, people of America. Yeehaw Yarr and fiddle me timbers. Chris was very nice, and a very accomplished runner. furthermore Jerrefold was as sweet as can be, just a little bumpkin, a little guy, a smol friend, a lil dude, an auspicious fellow, a rambunctuous fella, a cantankerous cavelier.

Great shop! Very friendly and worked around my schedule. My dad trusted them and I'm a second generation customer. I will definitely be using Brookside in the future. Thanks very much to everyone there!

Every time I go there they take care of my car perfectly! Are timely and efficient! I appreciate all the maintenance work they preform and my car comes back perfect!!!

I was looking for a good mechanic to work on my 2014 BMW X3 and I was recommended to Brookshire Auto in Washingtonville NY . I couldn't ask for a better mechanic and shop. The owner Bill took care of my repairs and treated me with the up most respect.He is very honest and professional mechanic. l would definitely recommend Brookshire Auto. Thank you Bill for everything you the man and my new mechanic and shop 4 sure.🙏🙏

I have been using Brookside Auto for over 10 years, and I have peace of mind regarding all my auto maintenance needs. Having a trusted auto shop is high on my list of must haves. I am a loyal customer and greatly value Brookside Auto mechanics and customer service staff.

Best repair shop I've ever been too and most likely the world. The owner will always be honest with you no matter what is going on with your car. His prices are excellent. Chris has helped us for 18 years and we never get new vehicles. He is incredibly knowledgeable. Chris is a unicorn. Billy is also a unicorn. He has been the one actually working on our cars for the last 10 years and I can say the same about him as I said about Chris. As someone who doesn't know much about cars, having someone I can trust is essential. Such a blessing.

I had another wonderful experience today at Brookside Auto & Tire Inc as everytime. John and all the other gentlemen are always professional honest and most of all a pleasant atmosphere. Such a Blessing to know there are still people who care about people. Thanks for always great service ! Leona Breidhaupt Stay Safe

Super nice guy working there. Knows his stuff and they offer great service. Found out recently they even do vehicle rim repair & bicycle tune ups and repairs also. Great spot 👍👍

We come here a lot, and we always have to call 4 or more times to remind them to check our car. They seem to be VERY BUSY. The owner Chris does bust his hump. He will always treat you like family, though If you want quick repairs or service, don't come here. We came to get our lights fixed on an SUV once, 4 days later, lights not even fixed. Other than that the owner is a very good guy and is usually around the shop. The prices are good too. But

Chris was awesome! After my mechanic retired, he took me in no problem. I felt comfortable and he wrote everything down on the phone so I won't have to tell him again. I received a quote before the job was done. He did a great jod. I'm not going anywhere else. They have a customer for life.

Great staff. Took my wife's car here to get her tires installed. They were fast and professional. I have plans to gt my other two cars worked on here as well.

Always a great experience while having to bring my car here. Always great conversation while waiting with staff and other customers, and always the fastest and best service completed around. Never have issues once they have finishef the job.

I can't say enough good things about Brookside Auto. Chris and his staff are friendly, polite and above all, honest. You will never get overcharged, taken advantage of or mistreated. My family has been going to Brookside for many, many years. Chris has personally helped out my elderly mother on several occasions and he's done it sometimes without even taking a penny. Chris and his company are a very valuable asset to the local community and they have the implicit trust of our entire family

This morning was the first time I left a mechanic not feeling played. They only did the job that needed to be done, they were up front about the pros/cons of each method of fixing, and the quote for time & money were both 100% accurate. I honestly don't know what more you could want. Awesome people with great service, and they've got my business as long as I'm in town.