What clients say about Apple Auto Sales & Service in Camillus Township (NY)
I had a great experience purchasing a VW beetle from Apple. Both Andrei and Josh were fantastic to work with. I’ve bought and helped others buy a numbers of cars over the years, and these guys were the best to work with. There were 2 repairs needed to the car to be covered under the 90 day warranty. One I was aware of when I bought the car, the other popped up after - both were minor and expected since the bug was 20 years old. Andrei made arrangements to have the repairs made at a local garage close to me since I live 90 miles from their shop. The process was seamless and he took care of all the billing and parts. I just had to show up. I was beyond impressed how they stand behind their cars and their warranty. My experience was these guys are straight forward, knowledgeable, and transparent. I would buy another car from them anytime. Andrei was extremely responsive to my communication. I would send messages to the shop on Facebook and he always responded super quick. I looked for this particular car for months. I even drove to Ohio. I’m thankful to Andrei and Josh for making it a reality! I love my beetle!
Very good experience!! I bought Audi Q5 few months ago, the car is perfect, no issues at all, super clean
They also replace tires with is was nice and included in the car price
Definitely recommend this place
Buyer beware: andre is a crook. They sold me a car that died after 9 months and I still owed $10,000.00 on the loan at the time it died. The engine was blown after not owning the car for not even a year. When I called them and went in Andre told me …”oh well there’s nothing we can do.” I was behind furious. I of course was not going to pay 10k on a car whose engine was destroyed and it was a total loss so I ended up having to go to court and have my credit ruined as a result. Most of their cars are lemons as I have talked to several people who live in the Camillus area where they are located who all told me that Andre is a scam artist and sells cars that are all lemons and ready to die at any moment after purchase. Andre…. Many of us residents in the Camillus area are tired of you scamming hard working people out of money who rely on our cars to get to work. Me being a single mother relied on my car to get to work to talke care of my daughter and after you scammed me I was not able to afford another car. This disgrace of service you performed effected my family, my child and I in ways you can’t even imagine. You clearly don’t care about doing the right thing or integrity. Your scamming ways will catch up to you sooner or later you will have to answer for what your doing to the hard working people in Camillus New York.
small shop with good prices. not the most polished customer service but overall this place has nice dudes that are honest and hard working that are trying to get you the best deal they can. i unfortunately was not able to get the car i had test driven due to unfortunate circumstances (outside of the dealership) but they held the car for a while before selling it to someone else. I would recommend Joshua he was a very nice and transparent guy. I would definitely be interested in doing business with Apple Auto in the future if they were to be selling another vehicle that fit my needs!
Josh and Andrei were Awesome!!! Great buying experience, and fast and smooth service. Ordered me a new SD card and put on new breaks and plugs. Took the time to go over all the digital and electronics features on my Subaru and answered all my questions. Even gave me a good trade in for my old vehicle. If your looking for a new ride at a great price and amazing service, go see them!!!
Update: they sold me and my spouse lemons. It's cost us thousands of dollars in repairs already and we're projected to have several thousand dollars more of repairs to do still. I've owned my car like 16 months and I already have to sell it because it's a money pit. Do NOT shop here. The cars they sell are not fit to be on the road and they commit fraud by passing inspections on cars that are UNSAFE
Absolutely lovely people there. Gave me more for my trade in than I was expecting, and got me into a car that I really love.
Apple Auto and Andre in particular are the biggest bunch of scam artists around. Bought a car from them right around Christmas of 2023. They said I'd have to pick it up the next day because their mechanic had gone home and the car needed new brakes before they could let me drive off. Two months later I start hearing a terrible noise coming from the car. Take it to my guy and my rear brakes are dangerously low. I watched my guy take my brake pads off and they were absolutely NOT brand new. A month later (March 2024) I notice the car is pulling to the left when I hit the brakes. We're out in Syracuse to have them repair the catalytic converter on my spouse's car that they had purchased from them NOT EVEN A WHOLE MONTH prior. They tell me that they have no one to look at it and I absolutely cannot leave it so they can look at it when they do have time. So I take it to my local Mavis and he shows me that the K frame is rusted completely through and there's nothing on the driver's side holding the axle in place. I'm told that I'm lucky I didn't die with how bad condition it is and that there's no way this passed safety inspection because this level of rust and damage can't happen in just 3 months. I have it towed to another mechanic and he looks it over and tells me the exact same thing. No way this car passed inspection, unless they lied and committed fraud. So I call them up April 4 2024 and say they need to make things right, I don't care how they do it, but they need to take responsibility for this. Andre gives me a TON of pushback until I tell him that I have the service warranty that I was told was mandatory to finance with them. It's not until a week later that they towed the car to their shop and then I hear nothing for about 2.5 weeks. During this period myself and my spouse are calling almost every day and Apple Auto isn't picking up the phone or returning any of the messages we left. Finally I get a hold of Andre on April 30 2024 and he tries to tell me that all the damage was caused because I hit a deer. Which I'll admit, I clipped the back leg of a deer going 25mph but deer don't cause rust damage. And if hitting the deer did cause the K frame to break then again the car was not fit to pass inspection and they still committed fraud. I bring up what my mechanics said and he calls my mechanics liars. I told him how I saw the dangerously worn brakes with my own eyes and calls ME a liar too and suggests that my mechanic put old brakes on my car to scam me. Eventually we come to an agreement that they will repair the vehicle since no one else takes the service warranty. Weeks go by and I don't hear from them. Again, I start calling and I finally get a hold of someone on May 15 2024, they tell me it'll be done May 16th or 17th. We drive out on the 17th to pick up the car and when we get there, I'm told the car is not done but it will be done by May 21 2024. So we leave and come back May 21st, and surprise surprise, it's still not done. I did not get my car back until the first week of June 2024. Two whole months with very poor communication to do what should have been a 3 day job. When I finally picked up my car, I found out from the desk girl that it took so long because they kept taking it off the lift because they just didn't feel like working on it. I was told that the K frame they put in was given an anti-rust coating, but when I went to have my car inspected again at the start of 2025, it failed because the K frame has dangerous amounts of rust and you can just poke a screwdriver through it and the passenger side control arm that they supposedly replaced is damaged and the bolt on it is cross-threaded. I've been to several garages to get estimates on what it'll cost to get the car to pass inspection and the total is about as much as I purchased the car for. To say that I'm furious is an understatement. I have never felt so used and taken advantage of. I actually really liked the car, and I still do even though it's a ticking time bomb. These people do not deserve to do business.
The best car buying experience I have had so far. These guys really care about their craft and the cars they sell reflect that. They always have a variety of interesting cars on the lot. I have been driving the car I bought for over a month and I love it. I haven’t had one issue yet.
I found a great car at Apple Auto. Joshua was extremely helpful in finding the right car my dog and me. He put us in a very clean used Subaru. The price was quite a bit below average resale. I feel as though I was treated honestly and fairly on a nice (I'm assuming) southern car I highly recommend giving them a look if you are in the market for a pre enjoyed automobile.
I was extremely pleased with my purchase of a 2011 Saab 9-3 Aero! Andrei took good care of me, and the car is in near showroom condition! I couldn’t believe what I was getting for the price! Incredible! I highly recommend visiting Andrei for your next vehicle purchase!
apple auto is an amazing used car dealer!! Annette was extremely helpful in finding us the vehicle we wanted!! they fixed it up beautifully before our purchase, and even got us right in to fix something we missed when we picked it up. They made my car buying experience easy. Highly recommended!!
Wife was able to find a nice used Jeep Wrangler X from Apple Auto this week. All the staff were great and went above and beyond for us towards the end of the day to squeeze us in at the DMV so we could finish processing the vehicle and bring it home. They are open with the vehicles, and willing to correct anything that might arise after a test drive. If you are looking for a used vehicle in good condition that won't break the bank you should see if Apple Auto has something of interest; you won't be disappointed that you gave them a try. Thanks Apple Auto staff!
I bought a vehicle 2 months ago that needed work when I drove it off the lot. It took a bit mostly cause of me. Then fixed and replaced parts that I was aware it needed. I'm very impressed with the ease of communication and their being honest and upfront with me. Andrei and Annette are 2 of the nicest people you could ever meet. if you need a good used car I highly recommend you check them out first you wont be disappointed.
Andrei knows how to find used cars!! He will only purchase used cars if the overall Engine and Transmission are in excellent condition. He doesn’t buy and resell cars that have been in accidents or have a history of mechanical issues. That is his success!
I purchased a 2015 KIA Forte5 EX from him in 2019 and it’s still running like new. Nowadays cars can go well over 200K miles and still be very reliable. So don’t buy a new car!! go check out a used car from Apple Auto Sales.
We had a wonderful experience purchasing our new (to us) Ford pickup. Every part of this purchase exceeded my expectations..Shawn is so knowledgeable, transparent, fair and honest that all of our concerns were quickly gone and we were able to enjoy the entire process! I can’t recommend this dealership enough.
Apple Auto Sales will be our “go to” spot for all future vehicles!
I recommend Apple Auto to anyone. Andrei is very helpful with everything. They are very quick to respond on any issue. I bought my VW from them a couple months ago and love it. They are extremely helpful throughout the entire purchasing experience and then afterwards.
I received a decent price on a car but it only had one fob. The fob literally died two days after I had the car. I couldn’t drive it for 2 weeks since VW delivery and programming is a nightmare. So it sat undriveable. Finally VW got me a fob and I brought it in for programming. While there the service manager informed me that one of my struts was literally falling apart. It was in rough shape definitely something they had to have known about and scene since the other one was replaced. You always do them in pairs not just one. The spring was literally falling off ready to pop the tire. I tried contacting Apple Auto and they just ghosted me.
I cannot say enough great things about working with Apple Auto! From the first test drive to the actual purchase, Andrei was extremely kind, patient, honest, and went above and beyond for our family. One example, the first night, after my daughter test drove multiple cars, we got home and realized that she left her purse in one of the vehicles. She didn’t even know which one. Andrei went out in the freezing rain and searched the cars until he found it, then offered to drop it off at our house! It was 7:00 at night!! At that moment, he had our business for sure!! Work with Andrei, and support his business, it’s worth it.
Purchased an Audi Q5 and had a great experience working with Andrei. Very accommodating, informative, transparent, and just really a nice guy. Will definitely come back here for service and/or when in the market for another car.
I had an amazing experience with Apple Auto! The owner was transparent, honest, friendly and helpful. He guided me through my entire first time car buying process. He even extended the service to pick me up to get my car after I purchased it because I needed a ride. That is a level of service you just don’t see anymore!! This is a fantastic small business with great employees who are doing honest work. Thank you!
Awesome Experience! All the staff there were super friendly and professional. I traded in my car and they gave me a fair price for my trade in. The car I was picking up they made sure was absolutely clean with no issues. Would recommend them to anyone looking for a car. 10/10!
UPDATE: 6 Months Later and the car is undrivable. HORRENDOUS experience and DECEITFUL sale. Lost 11,000 dollars. I drove over 4 hours to purchase a specific convertible from apple auto and made that drive only because I was promised honesty and transparency in the quality of this vehicle. I was even told that if absolutely anything was wrong with the car I could bring it back and they would fix it. In less than 6 months I tried opening the automatic hard top convertible once the weather was nice enough and it got stuck. The windows would no longer close and the convertible top operation was frozen. I had to cover it with a tarp and take it to the mechanic where we found out that the hydraulics system was completely damaged and cost over 6000 dollars to replace. I contacted Apple Auto and the person who sold me the car was no where to be found. Someone else from Apple Auto reached out but told me the car was only covered for 1 month after purchase. Now I am stuck with a car that is undrivable and has to be donated or thrown out in a junk yard. Don't trust them.
Mike is a really honest guy - if he gives you his word he will deliver. My dad and I drove 4 and a half hours from New York City for a very specific car, with only the words of Mike’s promise that he would do everything he could for us - and it was well worth the trip! He treated us like we had been friends for years and really paid attention to our needs and concerns. The mechanic was also very attentive and answered everything we needed to know about the car’s engineering. At the end of a very fun visit, Mike was able to win over my firm minded Italian father through his friendly humor and trusting assurance, and I ended up with my dream car. Thanks Apple Auto!
I have used Apple Auto for several repairs for my 2010 Cobalt. I have always been and remain extremely pleased with their expert service and over all help with keeping my older vehicle on the road!
Andrei is always pleasant and easy to talk with. Heather is very courteous, listens carefully to what is going on with the problem with my car, and always gets me to the right person to talk to. Lastly, I cannot say enough positive things about Sergai, the mechanic. He is a great mechanic and he really go's the extra mile to explain what is wrong with the car,and with fixing the problem.
I highly recommend Apple Auto and give their service five stars. They are a great resource to the Camillus Community.Mike Robbins.
Mike took very good care of me from the second I reached out about a truck I was interested in. This was at the height of the Covid-19 crisis in May where the DMV was by appointment only so they had to jump through hoops for me to get the truck on the road. I ended getting a great deal on a 2010 Silverado. It's been close to 9 months and have not had any major problems with the vehicle. I know Mike and the guys at Apple will take care of me if anything goes wrong. Thanks guys.
I dealt with Mike Ashkar at Apple Auto Sales. Mike was very upfront and honest about the vehicle we were looking at. He explained what he knew about the car's history, how he purchased it at a dealer auction, everything his mechanics had looked at, and the work that his team had done to prove that the car was in good working order.
Before sending me on a test drive, Mike instructed me on what kinds of mechanical noises I should listen for. He went to a lot of effort to make sure that I could see for myself that the car was in good working order.
Mike took care of our DMV paperwork, and his team thoroughly cleaned and washed the car before we took possession. So far, I have been very happy with the vehicle, and my experience with Apple Auto Sales. I hope to do business with them in the future when my kids need decent used cars. :-)
The owner truly cares about his cars and the people he sells them to, which is a rare thing when buying a car. I recently bought a 2009 Chevy impala and the car was immaculate inside and out. Low miles and priced very reasonably. After driving it for a few days I noticed a few small issues with the car (tire pressure sensor and rear window defroster wasn’t working) as you could expect with any ten year old car. I called Andre and he had me bring the car back in and he repaired the issues free of charge. My only suggestion would be to bring your own financing with you as the deal they offered through the bank they do business with was pretty outrageous. But I would recommend this place to anyone looking for a slightly older but reliable vehicle.
Apple Auto Sales & Service changed my tires and I had a wonderful experience. The job was very well done at a good price. The customer service was great and all of the employees were very helpful and friendly. I will definitely come back!
Bought a rebuilt salvage Volkswagen here over 2 years ago and while the initial experience was great I wanted to wait to review it to see how the car held up. I've always had issues with used cars and seeing as this was a rebuilt salvage I expected it to be even worse. 2 1/2 years and 40k miles later I haven't had any issues with the car. I definitely plan on returning here whenever I need a car
I bought eight cars from them in the past ten years. I always get a good price, 25 to 50 percent off of the book price. They buy salvage cars and fix them up. They have their own paint shop, body shop, and repair shop. They're honest and up-front about their cars. They will help you with financing. There is a absolutely no pressure to buy. They're a nice group of people. Best used car dealer I have ever been to.
