Franchised network of independently owned locations specializing in collision repair.
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What clients say about POW Collision CARSTAR in Newfane Township (NY)
The people there are great and the work they do is great and they take the time to answer any of your questions and they also keep you up to date on the progress of your vehicle being worked on best collision shop around they made my car look brand new again thank you all at CARSTAR for all your hard work
POW Collision is the place to go when you need your vehicle fixed right!! They are honest, knowledgeable and skilled technicians! A five star worthy business!
After a bit of a snare in the beginning an awesome ending. My car was detailed like a brand new vehicle. The work done was superb. I will definitely encourage friends and family to use this service. Thank you to an awesome, professional and courteous staff.
Very kind, communication was great when letting me know status of my vehicle. My car needed alot of work from an accident and they made it look brand new again! Highly recommend them for your collision needs! Supreme service and stellar work. Thank you so much!
The staff is very friendly and easy to communicate with. My car was completed by the time they estimated it would be and the repairs look great. Very happy to have my car back and looking brand new!
Process for repairs on Front Bumper replacement were clear. Progress reports/messages were timely and helpful. The staff were courteous and informative. Completed job was done extremely well, vehicle looked new. would highly recommend Pow Collision.
They were absolutely amazing. Truly made light out of a frustrating situation. Not to mention my car looks brand new. Cassandra is amazing also, always nice to be greeted with such a great personality! Highly recommend
Very nice and informative during the whole process. They got a little behind and my insurance was going to charge me extra for the rental and they picked up the balance. Very good service and a excellent job.
Awesome place to get your vehicle repaired. They don’t cut corners all replacements were OEM and you are consistently updated along the way via text message. Would highly recommend to anyone who needs their vehicle repaired.
I had a wonderful experience with pow collision-Carstar! Due to the age and milage of my truck it was close to being totaled.from the office folks who helped get my rental taken care of with zero hassle to Robert and everyone else who worked on my vehicle,and kept me informed of how things were going ..I can't say enough!Thanks everyone and I will definitely recommend y'all to anyone I know looking for a collision shop! John Bassler
POW collision CARSTAR was quick with getting my vehicle in, keeping me up to date with the entire process while it was being fixed and great customer service
Got my vehicle in the same day as my accident. Got everything fixed within a week and gave me daily updates through text. Very happy with my service and would use them again.
Great experience from start to finish. Customer service was outstanding. They took care of everything. Definitely made it stress free after having a window smashed.
POW Collision CARSTAR made everything easy. After my accident I dropped off my car to them to be repaired. They had a car from Hertz for me to drive while my car was in the shop. When I picked up my finished car it was immaculate! The repair was perfect and it was detailed. They were very easy to work with.
Everyone at POW was great to work with. If I had questions they were answered with ease and the repairs that were done to my vehicle turned out great! Highly recommend!! Before and after pics added!
Excellent service from start to finish!!
Starting with my first phone call they were very professional. They listened to my concerns and everything went perfect!!
Robert kept me updated and did excellent work!
Thank you!!!
The process was made easy and went smoothly. The staff was friendly and knowledgeable. The repairs were done properly and completed by the date promised.They truly care about their customers and go above and beyond to make sure you are completely satisfied. I would definitely recommend CarStar in Newfane N.Y.!
My vehicle was serviced in the time frame given with estimate they even did some extra added on work. My truck is like one of my children and she was taken care with that kinda care. I highly recommend POW Carstar
Both Rob and Jane provided excellent customer service throughout the entire process. The repair work done on my vehicle was flawless. I highly recommend POW Collision CARSTAR because of their professionalism and expertise.
Excellent, 10 stars!! Jane and Robert were both AMAZING, made this process so easy and painless. I’m a reviewer, I research and read reviews before any service and they had great reviews, well I can tell you, don’t hesitate, friendly, and the car looks brand new. Proof to me, they value their customers and THAT seems to be very rare anymore, sadly. Thank you again Jane for always being friendly, and Robert for taking the time out of your busy day to explain the process.
Got smacked pretty hard by a deer. POW did an excellent job and the communication was spot on. Paint is top notch. You can’t even tell anything ever happened. Robert and Jane are amazing!
Some of the best customer service skills on this side of the globe!!! They went above and beyond what was required. So many places do the absolute minimum amount of work for the most money possible. They aren't like that here. You can't even tell where the accident happened!!! Exceptional work. They effectively communicated to you the status of the progress of work as they fixed it. I would give them above 5 stars if possible. Come here, you will not regret it!
P.S. I edited the license plate out of the photos
