Review based on Amy and Rose at the Newsagency/cafe on Sat 10/25/25.
I suggest you both come to work, to actually work, and not to socialize. Took over 5 mins at the counter to be served and the hit chocolate you made was clearly done with the amount for a reg but you made a large. Made with whole milk instead of half and half as requested, as the reciept states this. Just because it was Saturday, it doesn't mean standards should drop. Queue of 5 people waiting to be served and Amy busy prioritising the managers non-relevant to the task discussion over customers, remember there is no trade to be done without customers and therefore no job.
Whoever worked the deli on Monday 6pm. Was only helping people that wanted deli food and actively ignored the line of people waiting to get food. After waiting on a line of 5 people ahead of me at this point because I went to look around came back still the same people. He goes to the next person waiting on the deli line ( who literally just walked up there btw) and ignored us again. When the people in the line protested, he literally ignored us and kept only helping deli people. I get food here alot and never seen or had service like this
I had a great experience at this Whole Foods Market right across from Bryant Park. The store is clean, well-organized, and has a wide variety of fresh products. I just loved the fruit section.... The location is super convenient, whether you want to grab something quick or do some grocery shopping. Staff were helpful, and the checkout was fast. I especially enjoyed being able to pick up some food and then enjoy it right at the park. Perfect spot in the heart of New York!
This type of chain is not good because it does not offer more options when there are better places, fresher food, better prices, and better treatment. They really should not have taken over the supermarket for insignificant things. They should also have certain personnel and they should have more options in the area, and not just this supermarket. There are better places, they have changed a lot.
Very kind employee by the name of German helped me here today. He went from the top floor to the basement to ask a question to staff for me. At such a busy location and in such a crowded area, im assuming they must see a lot of customers a day. It was nice that he went out of his way to help a customer like that. Great people working here
I buy gift cards with the maximum amount and have been a loyal customer for years. For the first time in my life, a legitimate refund was not granted even though there was no expiration date issue. Rather, I was told that the source of funding being the gift card was the issue. This discrepancy never took place before and I am beyond disappointed (I am holding back from a linguistic standpoint). It is extremely rare for me to leave a bad review.
Spacious location with a variety of fresh produce and other grocery items.
I was excited to see the jumbo blueberries by Fruitist back in stock. The product is packaged in a convenient fruit cup of sorts which is great for an on-the-go snack for people of all ages.
Terrible taste! $13.99 per pound and I paid almost $50!And in the end to throw it! No taste,you feel only vinegar! First time I said:’Let me try!’Catastrophe! I said let me try rice,broccoli,mushrooms and chicken. Two of 5 stars, I like broccoli, has flavor. I’ll just have to settle for the soup,This is not the first time I buy soup here. I love your Lentil Soup! The food,unfortunately, is not worth the money!
I am writing to express my sincere appreciation for Jason assistance at the self-checkout station upstairs. You make the process incredibly smooth and stress-free. Thank you again for your customer service.
Took out my phone after checkout to see the nearest subway was before heading out into the rain. Within 3 seconds, the clerk told me I cannot stand there, I explained I was just checking the direction before walking out, and they told me I must leave. I understand if people are purposefully waiting for the rain to clear up, but I was just getting directions before walking out. Seems crazy to tell customers you can’t be in the store immediately as soon as they make their purchase.
their hot food bar is delicious and you really get your money’s worth! they have an excellent array of options including healthier choices! 10/10 recommend!
Whole Foods Market on 6th Avenue is a great place for grocery shopping, offering a wide variety of fresh fruits and vegetables that are always well-stocked and of high quality. Prices are reasonable for the freshness and quality you get, and the store is clean, organized, and easy to navigate, making the shopping experience enjoyable.
When I’m in the city I go to whole foods for my needs, I love their butchery counter that has very fresh meat. The vegetables are amazing as well, the hot bar has a wide variety of food though I wish they would change it up sometimes.
When you buy flowers from here they can make you a pretty bouquet free of charge. Prime members get good deals throughout the store.
The only aggravating thing is that customer service desk that’s supposed to serve as a till never is open or available. They always just send you to the regular checkout counter. I was buying flowers the other day and they refused to let me pay for them there which is closer to the florist department. Whole Foods can make this process more efficient.
From a traveler’s perspective, am just excited to revisit Whole Foods again. Same vibe with higher price tags. First floor sells grab&go foods and second floor sells hot meals. The sprits section can be better but won’t complain.
There are a lot of security guards near the entrance area. Overall a nice place to have in the middle of Manhattan.
I’m truly surprised at their inability to replenish their stocks. Are we already facing a supply crisis? For the last three days they haven’t replenished their stocks. I have been going daily to buy a chocolate cereal but it’s not there. In fact, every day the shelves get more and more empty without being replenished. It’s truly pathetic that in the middle of one of the most busiest commercial and tourist spots in the country, we have such shortages.
I’ve visited the Whole Foods hot food bar at Bryant Park two evenings in a row, and the food—especially the egg rolls and orange chicken and broccoli—has been a letdown. The egg rolls looked almost burnt and way too dark to be appetizing. As for the “orange chicken and broccoli,” there was no trace of broccoli, just a lot of dark burnt looking breaded chicken that looked like it had been sitting there all day. To make matters worse, the attendant mixed the chicken around, so it was intentionally left this way.
It's insulting to think that you feel your customer's would eat something like this.
It’s disappointing to see this repeated two nights in a row. I expect better freshness and variety from Whole Foods, but right now, this hot bar just doesn't cut it.
The food bar is so fresh and there’s a lot of variety. Definitely a good choice for healthy lunch, and the top floor seating has a great view
However, there is some cons.
Bathroom line is very full because of the location. Checkout can also be a hassle during busy hours because of the lack of employees, at least during the times I went.
But overall a great place to get food and buy a few grocery items. Just needs organizing the people traffic especially during busy hours.
Whenever I am in the city, I usually have lunch here. It is a good place to grab something from the salad bar or prepared foods and dine looking out over Bryant Park.
Great place for a heathy meal, a lot of food to choose from. Fresh made all the time, plenty of seating options with great views at neighbouring Bryant Park.
Whole Foods Market in NY has a fantastic selection of fresh, organic produce and high-quality products. However, the staff was surprisingly rude, particularly a fat lady with frizzy hair on the counter which took away from my shopping experience. Despite this, the store's cleanliness and inviting atmosphere make it worth visiting.
This location set a high standard for all other wholefood. The design of this place is excellent. It’s spacious and the products are arrange not only clearly but also esthetically. It’s a treat to see them arrange the produce. There are seating area by the window at 2 floor. It has view of Bryant park. Priceless.
This store is about the closest thing you will get to perfection except they sometimes don't have what I need and they discontinue popular items when stores in other regions do not.
Case-in-point:
First visit, I stopped in to get some fresh squeezed orange juice. Its expensive, but its reliably organic and fresh and worth it. They only had the OJ in the large (I believe, gallon) size, which costs $17.99. None of the smaller sizes were offered.
Second visit, I wanted to grab a few individual packs of the 365 Lavendar Hand Sanitizing Wipes. I could find them the month prior but during this trip, they were nowhere in sight I go to customer service. they tell me that they were discontinued. But, wait. Every other store in every other state has them. "Some things sell in some regions and not in others, so that's not abnormal."
Yeah, annoying. Almost 3-star annoying, but its Whole foods, so.
I stopped in to use their bathroom and I was a bit shocked at how unkempt it was. I have never been to a Wholefoods bathroom that was not as clean as my bathroom at home.
When I stopped at the customer service desk about those sanitizing wipes, I overheard a conversation between employees where I guess its common for folks at this place to tell managers "that's not in my job description," maybe that's why I couldn't get OJ that one day and sanitizing wipes the next. Its not somebody's job.
I came here a few weeks ago because I was in the area with some friends on a trip. I came in to get some snacks and to find a bathroom, the store as a whole is very nice and it’s very big too there’s 2 floors of just anything you can think of. I went and bought my snacks but when I went to go look for the bathroom it was kind of a hassle to find and when I did end up finding it there was a pretty decent line. Other than the bathroom thing I would definitely come back again in the future if I’m ever in the area again.
I recently visited the Whole Foods on 41st Street and 6th Ave and was really impressed with the store's selection and quality of products. The staff were friendly and helpful, and the store was clean and well-organized. I especially enjoyed the wide variety of fresh produce and the large bulk foods section. The prices were a bit higher than other grocery stores, but I felt that the quality of the products justified the cost. Additionally, I was pleasantly surprised by the buffet, which had a wide variety of selections and looked incredibly fresh and appetizing. Overall, I would definitely recommend this Whole Foods location to anyone looking for high-quality, organic groceries in the area.
Whole Foods Market is without a doubt a great choice for lunch when no time for waiting in a restaurant. This store is convenient located right in front of the park and near by a college where I had to take an exam yesterday. The store offers a great variety of products. The freshness and healthiness are undeniable. I loved the fact that they always have plenty of choices for Keto. The cheese section is in extreme good. Meats and veggies are really good. Perphaps, they are serving lots of people and of course doing a great job keeping the line short with almost no waiting time. I had an excellent experience overall. Thank you for the service you provide.
Website
