Amazing service and 30% cheaper than all the towing services I called! Although I do not want to be in a position of needing a tow but if I do, I now know who to call. Thank you!
I was involved in an accident and was referred to Kevin at Kaylas. Kevin took care of the claims process from start to finish and even delivered my car to my house when it was completed. I highly recommend Kevin and his company to anyone looking for towing and autobody work. Thank you for all your help.
. Professional, great work. Update: But......I'm a get back to you guys on this. Have an issue come up. Will keep you posted. Will change as soon as possible.
Update to my update: The work they did was great....yes! But I left something valuable in my car and now it has disappeared. It's very frustrating. They want to call me crazy, making me feel like I did not leave it in my car. I'm certain 200% that it was in my back seat. Now it just vanished. No one knows what happened to it. You know how it goes. So, for that I give 3 stars. Apparently someone needed more than I did. So, they can keep it.
They are reliable, honest and operate with integrity. I recommend them to anyone who is looking for some great auto repairs. Kevin always takes the time to answer any questions I may have and provides me with all the options available- from repair to replacement. As a woman, it can be difficult to find an auto shop that you can trust with your vehicle, so I’m very happy to have been referred to this location. Kevin was so professional.
Kevin from Kaylas automotive went above and beyond to help us out when our car got stuck in mud. He was professional, timely and thorough. We can not recommend them enough. Great service!
Was referred to Kaylas for autobody and the owner Kevin went out of his way to help me. He took care of the whole claim process and my car looks better than new. I would definitely recommend to friends and family. 5 star service from Kevin and his team. Thank you again!
What a pleasure using Kayla’s! Towed my ford expedition with care. Kind professional and will give you an accurate ETA so you’re not left on the side of the road. Highly recommend!
Was stranded on the highway in Long Island and came across the number for Kaylas. I told them I was stuck with my child in the car and within 30 minutes they showed up. They went above and beyond to get us home and offered us services to repair the car. They towed the car back to their shop, repaired the following day and delivered it back to me in Queens. Great service, great pricing. I will recommend to all my friends and family.
I was involved in an accident in New Jersey and was recommended by a friend to Kayla’s. I spoke with Kevin from Kaylas and explained my situation. Kevin showed up within a hour to pick up my vehicle to tow back to his shop in Queens. He handled the claim, rental and repairs. He towed my vehicle back to me in Nanuet after the repairs good as new. Kevin literally took care of the whole process from start to finish. Would definitely recommend to all friends and family…
Broke down recently in Brooklyn and I was recommended to Kaylas by a friend. I didn't think they would come since they are located in Queens and Long island. Sure enough within 40 minutes they had a truck to me to tow me back to Queens. Fast service, cheap prices. Definitely recommend to everyone.
I was recently involved in a accident and found Kevin from Kaylas online. Besides from towing my vehicle back home he offered me his services for the damages on my vehicle. Kevin towed my vehicle to his shop, handled the claim and repairs and even towed my car back to my house after everything was completed. My car looks good as new and the whole process was so smooth. Constant contact through the phone along with pictures. Kevin and his team have earned a customer for life. Thank you again Kevin for everything.
My vehicle broke down at the worst time. I found this company on goggle and was happy I did. He was fast, arrived in the time frame he gave and worked promptly to get my car towed. 10/10 would recommend.
Company was great ! Kevin is wonderful, competent and efficient! Had a complicated situation, but Kevin resolved it quickly and thinks outside the box. I highly recommend using them for your towing needs!
So grateful to Kevin at Kaylas Automotive. He expedited a tow truck when my daughter's car broke down on the Pkwy. Both Kevin and the driver were extremely helpful and understanding of our concern. We didn't hesitate to use them again 2 days later, when the car then had to be towed from gas station to dealer. Excellent customer service!!!
Kayla’s service came quickly to help me tow my car when it broke down Friday night coming home from work. He was very fairly priced and professional. Would highly recommend their service
Car broke down on me, and Kevin took care of me. I wasn't around when he towed my car and dropped it off at the Car Shop, but he took photos of him picking up my car and at the drop off location. This just made me feel at ease, especially that I wasn't around in the process. Thanks again Kevin!!!
My aunt was broken down near the I-495 and she called throughly all-state and we I was there with her and we ended up waiting 3+hrs for no tow truck to come! So I looked up a private one and this was the bet recommendation one! They weren’t kidding! Kevin the tow truck guy that came I called him at 6pm and he arrived at 6:15! If you’re ever in a broken down situation, plz I advise you to use this company or a private one company! The one tow truck guy through all-state was rude and not worth what my aunt put down for no help to come! Highly commend this towing company
Long Story short, Thank you Kev at Kaylas automotive for your quick and courteous response. Very friendly, polite and willing to assist. My vehicle broke down on the L.I.E. and Kev was quick to response to my tow request. Thanks again.
I’m so glad that I took a chance and called Kayla’s. He listened and understood my concerns. Within a very short period of time he was at my car and knew exactly how to resolve the situation. I’ve never met a more reliable and honest person.
Service was the absolute best! Kevin saved my husband the night of the superbowl!!!! Towed the car exactly where we needed and showed up in no time he also patiently waited for me to arrive and pick him up with our child in the tow truck. Highly recommend you will not regret it.
Excellent tow service! I’ve used them twice recently. Kevin is a total pro and was super courteous, even dropping me off at my home that was nearby the tow destination. Highly recommended!
considering the fact that getting your car towed is actually a nightmare, Kayla’s Automotive made everything SUPER EASY!! Kevin was friendly, professional, and got everything done for me!! i’m saving his number just in case and i would definitely recommend this company to anyone!!
Best towing company. I delt with Kevin. He was professional and courteous throughout the entire process. I had to have my car towed from the service dept of dealership to my mechanic. I was not present during the process, but Kevin picked up my calls, and always answered any questions I had and give me status updates along the way. He made a stressful process extremely easy.
My Hybrid was dead! Due to how the car was parked and it being front wheel drive, he would not be able to tow it if I couldn’t move it. He took his time to charge the battery and managed to charge it enough to make it to my mechanic. He even followed me to the mechanics just in case it died on me again. Very professional, very kind and very patient with all of my questions. Highly recommend this company!!
Had to get my car towed around 7am, no other companies in my area were picking up the phone besides Kayla’s Automotive. He was quick and reasonably priced. Highly recommend him
Kevin was incredible! Super fast, friendly and very affordable! Very honest and transparent I’ve never had a pleasant tow experience until Kaylas! It could not have been easier! The only company to use in Nassau
Have using Kaylas for few years now when one of my fleet vehicles breaks down in the tri-state area. Also use him for friend and family. Best prices, best service. Will not use anyone else or shop around . KEEP UP THE GREAT WORK KALAYS AUTOMOTIVE.
This guy was excellent. He towed my totaled vehicle all the way from Westbury to Jamaica using local traffic. He followed all my preferences when I explained to him I wanted the vehicle placed in my driveway, even though it was a tight spot he managed to do it with ease and with a great attitude. Highly recommended, great customer service.
