Great service, honest, dependable, trustworthy, highly recommend!!! Update Jan 2026 -- needed help with a tow again, and as always could not be happier with the service. This is a dependable and honest tow company, and has helped me many times out of unexpected roadway situations. You will be taken care of and the service will be top notch.
first they charge $700 for just 6 miles and then they don’t take any card , even debit card . just asking everything cash . looks like they stealing taxes
This company is great, they have good customer service and they come in a timely manner. I would most definitely recommend calling if your in need of a fast towing and they are great with customers.
Predatory towing company. Forces reputable companies and individuals to pay in cash. Uses the excuse of previous clients disputing charges which have nothing to do with anyone else. Might be violating NY state laws pertaining to payment options since they do accept credit cards for most other services provided. IRS needs to audit this place heavily and they will now. Owner and wife are truly unprofessional and classless.
Best long island towing service and the only company you'll ever need. If you’re in the nearby area in nassau call hadrick and you will be very pleased with the tow service
My car couldn’t start. I called AAA at 6:06pm. At 8:16 I received the call from the towing company asked me to stay by the car. I was waiting in the freezing cold weather. I called AAA,they told me my job was finished. After 4 hours waiting, I finally decided to abandon my car and go home. This morning I called towing company and found my car was not towed yet!
Unprofessional rude and discourteous! The 6 ft heavyset guy was horrible, very rude and he nearly damaged my car and then got all in my face like it was my fault.
Treated me terribly. Very rude. Allowed my belongings in my car to get ruined after they towed it from an accident by leaving the windows opened and rain to pour on the items etc. The windows closed fine at time of accident. I even attempted to close the windows at the scene of accident when the tow operator was towing my vehicle as it was raining and he opened them again. I specifically requested he close the windows and instead they left them open. This place will not treat you right!! They will treat you and your stuff like garbage!! Stay away if you know what is good for you!!
This tow yard is a SCAM. After having the insurance company call and confirm payment to the tow yard they would not allow me to retrieve my belongings from my vehicle they also physically and verbally assaulted me by pushing me aggressively away and cursed me out for having a sticker on the back of my car that says "free the hostages". This place is dangerous and should not be in business. The police contacted them to tow my vehicle after a car accident. They will take advantage of you don't use them!! Please report this business
Great customer service, helped an awful situation provided by Angelo’s pizzeria in Malverne. Jack was amazing. He really helps out the company and makes every situation better for the most part.
0 stars!!!!!!! Booked a U-haul and went to pick up at my scheduled date and time. The business was closed and no one answered the phone. Had to book one elsewhere a half hour away. Unreliable
Hadrick and his crew are top notch. Don’t believe the negative reviews. As a towing company they also do parking enforcement and people always blame the tow company and not themselves. HR has come through for myself and my family several times and I can’t thank them enough.
It's rare to find a local towing company that's trustworthy, reliable, and demonstrate fantastic customer service! HR Towing & Auto body helped my husband tow and store his vehicle for several months. We recommend this company a lot.
I called them up and explained where I needed my car to be taken for repair. I explain that the car was not drivable and needed a tow truck to be equipped with a Dolly. They told me not worry and that they will be there at suck and such time and the driver will call. The driver called me where he was and was on the way. They came before the time which was great. Fully recommend HR towing and Transport.
Honestly lost for words at the quality of work Hadrick and his team put on my car , from start to finish he walked me through the entire process and was available anytime via phone if I had any questions( which is rare nowadays) Please consider HR if u need anything done.
HR AUTO BODY stepped up where others canceled on me. My cars computer crashed and needed to be towed out of a garage. The first truck waited over 2 hours trying to jump the battery and found a way to get my car out with the help of a second truck. Amazing service
They pick up my van eight minutes away from the shop and I told them if they can drop it 20 minutes away from Where The van was On Saturday 9 o’clock in the morning and they told me know they will have to bring it to the shop I’m waiting till Monday to make decisions Now they charge me $135 to keep the van where I don’t want to I had to pay $575.71 total They’re bunch of rip off I asked them how much will they charge me to driving over to where I wanted to and they want to $$250 meanwhile I’ve just Pay somebody else $150 brought it over
This company is unscrupulous. They tow one of our trailer that was perfectly working and was in involve in an accident. But yet still they make it look like it was in an accident and magically manage to rack up the bill to $2907.16 in one hour of labour. Their business need to be revoke and the owner send prison for the interest of public. Below is copy of their trump up charges. As a public service announcement, avoid this company by all means.
Got in an accident late at night, and needed a tow and repair. Called them and they came over immediately, towed the car and took it to their shop. Owner is an amiable, and more importantly, very professional. He would call with updates, was always available when I needed to contact him, and promptly returned any missed calls. Car looked like new when I got it back. I would recommend them to anyone. From the moment they showed up to the accident they immediately put me at ease, which was appreciated, and they followed through on everything they said they would do.
Website