Mike Slauson Automotive in
Nassau Shores (NY)

My car was stuck in a ditch and unable to get out until Haydn showed up with the flatbed in less than 20 minutes and was able to pull me out just like that! Haydn provided great customer service and highly recommend Slauson for any tow needs!

They saved the day. I was moving a friend and the uhaul got stuck in the mud. These guys came out and got us back up and running in no time. Thanks for saving the day

So I was stranded on interstate 90 at 3 AM this morning because my lower control arm decided to crack in half while I was driving stuck on the road guys came all the way from Nassau to Albany because no one else would take the call and they really want the extra Meile to ensure my safety and to take extra good care of my car. It was not an easy tow due to the condition of the rear axle and it took the guy nearly an hour to get it off of the truck and he remained totally professional the whole time and really looked out for the best interest on my vehicle. Couldn't be happier with this guy service. I wish I had more money in my pocket to tip him so I figured the least I could do is give them a five star review. In my opinion they should get six stars. Definitely recommend these guys.

Saturday morning at 6:40am my son came to me saying he locked his keys in his jeep - with all his wrestling gear inside - as he was supposed to be leaving for a wrestling tournament with school. I honestly first tried AAA and no one answered me because it was so early in the morning. I then called Mike Slauson Automotive and Hayden picked right up! He was so quick, kind, and responsive. He came right over and quickly got my son’s door opened so we could in turn get him and his things to his wrestling tournament. I truly don’t know what we would’ve done without this company. Hayden was amazing and I hope we don’t need them again for a lockout, but we will DEFINITELY be using them again for any other car issues. Thank you again, Hayden!!!

I hit a deer on the taconic state Parkway last night going from Poughkeepsie to Albany, Haydn was there in 20 minutes and towed my car, my fiance and myself back to our mechanic shop no problem. If I'm in their area again and I need a tow I'm calling Mike Slauson Automotive!

Today while driving from Massachusetts back to Toronto, I had a flat tire on the highway — definitely one of the most stressful situations you can be in while traveling. Thankfully, Haydn from Mike Slauson Towing came to help, and he was absolutely incredible. He was kind, professional, and quick to problem-solve. He replaced my tire with the spare and even guided us to a nearby shop where we could get it properly replaced. What started as a really stressful experience turned into a surprisingly positive one thanks to his patience, kindness, and professionalism. You can tell he genuinely cares about helping people. If you ever find yourself in need of roadside assistance, I can’t recommend Haydn and Mike Slauson Towing enough!

⭐️⭐️⭐️⭐️⭐️ Haydn from Mike Slauson Automotive provided excellent roadside service when my vehicle wouldn’t start. He arrived quickly, was empathetic and professional, and not only got my battery started but also arranged a smooth tow. The support, care, and response time were outstanding—truly above and beyond. Highly recommend!

Called for a tow at 1230 on a Sunday in Glenmont. They were there by 100 and Hayden assisted with charging my battery so I could drive to Stahlmans. Met Mike at a local establishment never believing I would ever need their service but remember him and his company. Highly recommend their service and if I recall correctly they are NYS Thruway approved.

Needed tow for flat tire they were fast and efficient and arrived quicker than promised. I recommend anyone who needs a tire fixed or a tow to call Mike Slauson Automotive.

James K. and his employer, Mike Slauson, literally saved our vacation this week. My son and I had a huge wild turkey come out of nowhere, in the middle of nowhere (Arlington, Vermont), and destroy the windshield on our rental car. The rental car company dispatched James K., who immediately drove 60 miles, picked up us and our rental car, then drove us to Albany to pick up a new rental car. We were stranded on an 88 degree day and thought we were in a pickle; as it turned out, we hardly suffered thanks to James K. and Mike Slauson Automotive!

Highly recommend Mike Slauson towing! Hayden was very professional and polite. Very helpful getting out vehicle and us safely to where it could be fixed. Hayden made a very stressful situation easier. Cannot say enough good things about the service.

Today our vehicle broke down in East Chatham, NY. The NY state police responded and shortly after a Mike Clausen’s automotive tow truck showed up driven by Haydn. Haydn got us off the side of the highway very quickly, and got us home to Wilmington, Ma. He was extremely helpful throughout the whole process. He was very professional and courteous to my family. He made a stressful, lousy start to a family vacation a little easier to deal with! I was a police officer for over 20 years in Mass and haven’t dealt with too many tow truck drivers with better customer service skills than Haydn. Thanks Haydn, and thanks Mike Slauson automotive for hiring a super nice guy. Joe Byrnes

Needed roadside assistance, they showed up FAST! Very helpful, very professional, didn’t even get a chance to get the drivers name. Was able to make conversation, relatable, and all in all great experience! I HIGHLY recommend, and will personally be using this company for any automotive needs in the future! A+++

Ditch your useless insurance roadside assistance and call Mike! My car broke down for the second time this week, and the insurance couldn’t find a tow truck. One call to Mike, and I was on a tow truck in 30 minutes.

I was in a time crunch to get my late father's truck out of my driveway for a salvage exam. I had called Mike on the Friday before asking if he would be willing to pick it up Monday morning. He told me to call again on Monday morning and he would get someone over to my house. I did so and he kept his word. The price was very fair too. Thank you Mike, and thank you to the driver, Tanner!

Fantastic experience. James K. was my tow truck driver. Got there in 30 minutes (exactly what I was quoted), SAFELY strapped down my Miata, and even knew exactly what was wrong with it. Not only that, he was able to give me a recommendation on how to proceed with fixing it. Very good person who would make any company look good, but I can only assume the rest of the staff are just as courteous and knowledgeable.

5 Stars across the board! I had a short deadline today to get my car out my old apartment garage. The car wasn’t up to standard to be on road. I called Mike at 9:54 to confirm I needed towing from downtown Albany. Jamie K my driver got to me by 10:12am! These guys provided great customer service and my vehicle was handled with care. The price was very reasonable as well!! If you need towing in the area call these guys! You will not be disappointed! They also accept credit cards on the spot payment :)

We had an issue today with a car battery,. Our driver came all the way out to help us, he was kind, respectful, and so professional. We were able to get the car started, but we appreciate the promt and kind service we received. I couldn’t recommend this company more.

I had a check engine light flashing on the road. Miraculously, I made it home, knowing I had to get my car towed. Within minutes, Scott arrived and moved things along. He gave me a ride to the dealership and was a super nice dude. A very positive experience.

Scott came on time and was wonderful. My poor truck had a tire so flat it was rolling on the rim. He was so careful and I really appreciated the extra effort. I will absolutely call him again if I need a tow in the Capital Region!

James was my driver and I just wanted to give him a shout out for his excellent customer service. 10/10 recommend this company if you need a quick tow and a friendly company that makes you feel taken care of. He helped jump my car, got it towed fast and called me when my car made it to its destination safely. He also had useful information to give me and we both love batman so that was cool! Thanks again James and Mike Slauson automotive!

The service is as stated they Will tow your vehicle. I was falling behind one of these trucks one day and witnessed it going 40+ over the speed limit and tailgating a car for over a mile and a half that was doing the speed limit. I feel a driver with a car on the back of his truck should take more care on how he drives around the road. Hopefully this review can reach the owner and he can instruct his drivers how to behave on the roadways.

The driver side front tire blew out on the I90 W highway and after spending about an hour on the phone with road side assistance I was told a tow truck would get to me in 60-120 minutes. Frustrated, I called 911 and spoke to a very nice perso who confirmed where I was on I 90 w and sent a tow truck that arrived less than 30 minutes later. Mike Slauson driver was courteous, friendly and punctual. He grabbed my car put it on his flatbed and brought me to a tire place. Of course they wete closed. My tow truck driver dropped me at a hotel and went on his way. He assured me that he would not leave me stranded. Given the situation I felt like I was sent an angel to take care of me. Thank you James. You are an example of customer service excellence and worth every penny. Thank you for your excellent service

I had an incredible experience with Mike Slauson Automotive last night, September 11, 2024. My BMW engine failed on the I-90 E near Albany, leaving me stranded with my two young daughters. As I was on the phone with AAA, struggling to get a location fix, James from Mike Slauson Automotive appeared like an angel sent from above. James arrived promptly and provided a level of service that felt nothing short of miraculous. He not only ensured our safety by positioning his vehicle behind ours but also interacted warmly with my children, making a stressful situation much more manageable. His professionalism, kindness, and attention to detail truly felt like hitting the jackpot in a moment of need. I can’t thank Mike Slauson Automotive and James enough for their exceptional support. James went above and beyond, and his five-star service is a testament to the quality and care that Mike Slauson Automotive provides. Thank you for turning a difficult night into a memorable example of outstanding customer service! Peter J

I crashed my truck and my brother-in-laws boat/trailer on the Thruway, 125 miles from home. Not a standard tow or situation since the boat was launched down the expressway. Mike's crew came out and was very professional. They were there within 15 minutes! They tried whenever possible to save time/money, look out for my safety, and protect what was left of my vehicles. Mike's crew leader was very attentive to safety and stopped twice to make sure my truck was still safe to drive. In addition, considering how much work he put in, Mike provided a VERY reasonable bill. Last, Mike provided professional experience and helped me figure out what to do with the wrecked boat and trailer once it was in his yard. Thank you Mike Slauson and Crew for excellent customer service!! I would highly recommend them if you need a tow in eastern/central New York.

Highly recommend these guys! Spoke to Mike about towing my Ram 1500 from Lebanon Valley and he sent James right out, who was quick and friendly. And the price was very fair! Thanks guys!!!

Was stuck with a flat tire, Onstar and Chevy Roadside Service were useless, kept me waiting for over two hours. Called Mike Slauson Automotive, who had fixed a flat for me before, and they got there right away. Super nice guy! I'm so relieved and thankful that I had their number! I definitely recommend them... keep their number in your phone, just in case!