What clients say about Glen Cove Auto Center in Glen Head (NY)
Pretty satisfied with how they fixed my car. It overheated on a Sunday morning but Jacob helped me leave my car there to be diagnosed and fixed the following day. Chris was also great and the pricing was very reasonable. Highly recommend
Asked if they could do a battery cleaning and they said yes. Immediately afterwards, the car screen completely died and still couldn’t find the issue an hour later. Ended up having to go somewhere else and found the car had two blown fuses. $42 down the drain..I know it happens but I’d rather they had told me they couldn’t do it, if the repairs would cost me even more afterwards.
They did good work, but I wasn't happy with the pricing at all. I offered to purchase the part myself because I was able to find it much cheaper online, but they said they were able to get it from their supplier for just $10 or $20 more. When I went to pick the car up, they'd charged me $90 more! When I asked why, they said it was for the convenience of getting the part same day, which really wasn't necessary since I told them I wouldn't need the car for two weeks. I'm glad my car is working now, but it definitely wasn't worth what I was charged.
Chris has been working on every car my family has owned. He's done a wide range of work, from an inspection to changing an engine and everything in between. His work is exceptional!! Chris is honest and take pride in his work. Honestly, he's the only mechanic I would ever use and highly recommend him to anyone. Thank you Chris for always taking my car right away, fixing it properly the first time around and getting it back to me fast, so I can get back to wok :). You're the best!!!
If I could give them no stars I would. They take advantage of people! I dropped my car off because my engine light was on, they called me a littler later to tell me the problem and how much it would roughly cost. I said okay and it took them a few days to fix.. they called me when it was ready and I went it to pick it up! I started driving it and something felt really off with the car. I voiced my concerns and they brushed it off. The mechanic then proceed to take my car for a 2 minute drive to see for himself and he came back and said it was fine. So I decide to trust them and leave with my car. A few days later the issues get way worse and I bring it back to them. They told me I have no oil in my engine EVEN though they did an oil change a few days later. There was no leakage or anything at my house or work yet they refused to take responsibility. The no oil in the engine caused way worse issues and I had to leave my car with them for them to fix. Even though it was there fault there was no oil in my car they no asked for even more money to fix all the repairs. DON’T TRUST THEM!!
I had a great experience 2 dif. times and oil changes/maintenence ever since. I had a leak in my car which they pointed me in the right direction for and they fixed a power steering hose. They got the part and had it done by the end of the day! I guess it is Chris who I spoke to- he is very honest and knowledgeable. I had a rear caliper freeze
too after the Nissan dealership messed with it and they did all the brakes/rotors plus fixed that caliper for an amazing price. They really
do care about your hardships and are not trying to "get on over on you" w/ the price and labor which is PRICELESS for a single young woman like myself (I'm 36 y.o. FYI not "that" young, I've been around dealing w/ mechanics and so many places still tried to screw me over even w/ my
knowledge!) I am a customer for good here! Thank you again for all your help!! The guys in the back were great too. This was 2014 Nissan Murano I had nothing but problems since I got it and after they fixed it-- seriously, not a single issue again! Unfortunately that car since was totaled in an accident recently, but I will be bringing my Jeep there once I get it that I just purchased (hopefully next week). These are great guys, do not hesitate!!
As a teenager who gets into a few fender benders or minor scratches once in a while, this place was my holy grail. Chris is a great guy who helped me fix my car and also did my oil change, inspection and changed my break pads. His prices are great and I trust that he would never overcharge me or cheat me. Any problem I have Chris is the guy, he is also very fast and has things done in a timely manner. I recommend this place if you want great quality work for a good price
I got into a car accident one day and was recommended to go to Glen Cove Auto Center to check out my car. When I went there I spoke with Chris who is a very nice and honest guy, he doesn't feed you things you don't need to buy for your car. He said he would take care of the body work for my car as well. After the accident my air conditioning stopped working and my back seat belts were locked. He took care of all of that and I got my car back in amazing shape it looked like brand new, the price was very reasonable as well. I was so happy with my car it was all worth it, he also finished this is a very quick time frame. I will be coming back for all my car troubles.
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