What clients say about Chips Auto in Hamlin Township (NY)
I want to thank the Manager at Chip’s Auto in Hamlin for saving the day with a simple gesture. As a repair shop owner myself, sometimes the little things mean a lot. I am a member of Hilton Sno-Flyers Snowmobile club and me and another member had to replace a burned out heater blower motor in one of our groomers yesterday. After the job was done, we realized that the fuse was blown. We were running out of time to get out grooming so I went to 2 convenience stores in Hamlin looking for a fuse. No luck. I decided to take a chance knowing an auto repair shop should have the fuses. I explained the situation to the manager (I didn’t get his name) and he quickly grabbed me 2 fuses and wouldn’t accept payment. Keep up the good work and uplifting our industry.
Thanks
Jeff Klipfel
Chips came through and replaced control arms and an alignment so we would pass inspection. Stayed true to thier estimate and time it would take. They have our business going forward!
Had to bring my car back twice, brought it in for new sensors/valve stems and a tire patch on my rear passenger tire yesterday. Realized they didn’t patch the rear passenger tire when I got in it today and my tire was extremely low, so I went back and now I’m noticing 2 of my rims are damaged! I’ve never had an experience like this at chips they’re usually great but this time I was disappointed with their overall quality of work and communication.
Absolutely wonderful experience at this place with two of the nicest people you could possibly meet.
The shop is clean and well organized and you just know walking in there you’re gonna get treated right!
I will absolutely be going back !
What a great place Chips is-he is such an asset to this community.He always calls or texts back quickly -his prices are fair and the staff is always kind and helpful. We will be bringing our car here for all of our needs. Thank you Chips -very grateful!
Chips has excellent customer service, they don’t always answer the phone but respond to text messages promptly. They took excellent care of my Volvo and I couldn’t ask for more. The only issue I had was waiting on parts to come in the mail which has nothing to do with them. They took great care of me and my moms Subaru I would recommend them to any all who need work done on there vehicle .
Approaching an auto shop can be unnerving as you hear stories of mechanics over charging or selling/fixing unnecessary things. This is the complete opposite at Chips. After moving to Hamlin area we wanted to find a trustworthy shop to perform work on our cars that we couldn't do ourselves. From great customer service, timeliness, reasonable prices, and most importantly trustworthiness, Chips knocks it out of the park. I recommend without hesitation to anyone looking for a trusting mechanic. Will be taking my family's cars there for work for as long as Chips is around!
Chips auto never answers there phone. They want to run a business but won’t answer the phone. Kurt in the office is always overwhelmed and that is all he does. There is another lady in the office at times. Between them both they cannot handle the job. Chip is a nice guy but doesn’t get it done as well. Nice people but don’t recommend. Won’t ever go back. I’m big on customer service. If you’re paying for it you should get it.
So I'm 3 hours from home in the middle of nowhere And I need a ball changed for a hitch on a trailer I just bought so I don't know what to do.....I find chips auto and ask if they can do the job, they helped me out immediately AND free of charge. I would rate 6 stars if I could !!!!!!!!!!!!
Just leaving, was at the state park camping when my son got out of the truck and said "I hear air" went to grocery store for rope repair kit and they didn't have one.
Stopped in here and was greeted by helpful and friendly people who had the nail out and the hope fixed in no time
Was lucky they were there to help!
Chips is my go to auto repair shop always helpful friendly and does excellent work for reasonable prices. Also usually gets you in within a few days . The last time my niece came to visit her check engine light went on we went to chips he found the problem fixed it and had it back to us by the end of the day she was able to drive home 450 miles safely and confidently that the job was done right. I recommend this shop to everyone.
Came in to rent a Uhaul trailer. Was a great experience and great feeling this is a trustworthy place to do business with. Will not hesitate to come back for any mechanical needs as well.
Chip runs an honest, fair priced garage. I just had him do all new brakes on my Chevy C1500 pickup and he did a great job, as usual. I have known his work for well over 20 years, before he had this shop, and he has never let me down. I highly recommend Chip's Auto!
I get all the work I can't/Won't/or don't want to do on my own vehicles at Chip's. Chip, & Joe are probably the most honest operators in the business. They don't fix what doesn't need to be fixed just to make a buck. Before doing anything they diagnose the issue and keep you informed of any additional work to get approval beforehand.
If you're in the Hilton, Hamlin, Brockport, or surrounding areas bring your vehicle's there for honest service.
Also if you need to rent a U-Haul they rent those too.
Chip is my new go to mechanic. He is very professional and reasonably priced. He took the time to figure out the problem with my car and he is located right in town. I will refer all my friends to him.
Yesterday I came in for an alignment and tire balancing. My car was shaking really bad after I never got my tires balanced when I put them on last time (yes, I know! lol). I made an appointment and when I called to do that, Joe worked with me and MY schedule, it was a relief. There was a bit of a mix up in the beginning of who I was and what I was there for, but Joe and Chip immediately fixed the problem, and even stayed late for me - this was the ONLY day in weeks that I had open. They were laid back and made me feel comfortable, like I had been there before. The shop is absolutely gorgeous! At the end, I was surprised at the low cost! I am recommending Joe and Chip to all of my EMT/Firefighters that need things done. He's right in town, and SO easy to walk home if I really needed to! It's convenient, and they know what they're doing. I really hope Chip's stays around forever! My mom is moving back to Hilton from Buffalo and wanted to know how it went, as she will need a good mechanic when she comes home. She found hers! So there is already 1 referred! Joe and Chip, thanks again for getting the job done - the car is moving SO much better!!
Website