What clients say about Beller's Auto in Castorland (NY)
I had a GREAT experience with Beller's. Unfortunately, I had a minor accident in my vehicle that required a lot of work... Mike was kind and helpful on the phone while I was very stressed and overwhelmed. Not only that, but he came and got my vehicle within 2 hrs of my call (including a 40+mins drive!) while the original place I was referred to told me that they wouldn't even have time to look at my car for probably 2 weeks. Mike and his team got my car taken care of from start to finish in less than the two weeks that it would have taken the other place to even give me an estimate. It goes to show that family-owned is the way to go. I hope to not need their services anytime soon, but rest assured that if I do need them, I will be returning to Beller's.
Updating to add: recently got my brakes taken care of as the status was brought to my attention during my vehicle inspection. I greatly appreciated the heads up to plan for this expense for one, but they also gave me a quote ahead of time to authorize, which really helped me plan. 10/10 experience.
I brought my new-to-me vehicle to Beller's after hitting a deer. I had been in a rental car for several weeks prior to this due to my previous vehicle being totaled in a rear-end collision. Beller's Auto was a shining star in an otherwise dark period. They were easy to work with, communicated regularly, and they were able to get the work done in just a few weeks. The vehicle is like new again! A huge thank you to Mike and the rest of the team. A++++
Entire team did a great job of keeping me informed on the progress while waiting for parts to arrive from Subaru. Above all, it looks brand new again and we are very pleased. Thank you for all you did.
Beller's Auto turned a bad experience into a good one. The staff was informative through the whole process, updated me regularly as things progressed, and dealt with the insurance company on my behalf. My vehicle came back clean and looking great. Couldn't have asked for a better experience.
Extremely professional, I went to bellers due to an accident. The entire process was fast and I got my truck back very fast. The work was done right and i even got my truck back washed up and smelling nice. The inside was very clean as well. I am very impressed with the time efficiency of getting the work done right and getting me back in the road. Thank you to you staff and I will only use your service in the future. Keep helping others the way you helped me please.
I had a great experience with Beller’s Auto. I had a dent repaired and my vehicle came back looking impeccable. The service was honest, fair, and completed right on schedule.
My Mazda actually looked even better than it did before the damage—they included a full detail that left it absolutely pristine. The entire team was professional, friendly, and refreshingly light-hearted, which made the whole experience stress-free.
I highly recommend Beller’s Auto for quality work and excellent customer service.
Have been here twice, once for body work due to a deer strike and once for an accident that totaled the vehicle. Both instances Mike and his team were so welcoming, helpful, knowledgeable and everything was done in a very efficient timely manner. Anything you need can be handled by Mike and his team!
I love taking my cars to Bellers! The mechanics are experienced and take great care of my vehicles. I am always notified of exactly what’s wrong, how to fix it, and how much it will cost BEFORE any work is started. They also do a great job of getting me the information quickly, usually within a few hours of me dropping it off for the day.
Fantastic service, setup appointment and dropped off car a day early. They did a full alignment as requested and texted me when it was done. I paid the bill online and they left the car for me to pickup at my convenience. 100% recommend to anybody in this area.
Wonderful experience! They did an amazing job on my car and even cleaned it for me! Super friendly and communicated well! Definitely recommend and will give them all of my business.
I had my truck repaired after having a deer destroy the front. Bellers was great. From reaching out to.adjuster to ensure estimate was done in shop, towing my vehicle, to keeping me up to date on the process. They did a great job with repairs and helped to get it done in the timeframe I was authorized a rental through insurance to minimize out of pocket expenses. Won't go anywhere else for vehicle repairs.
Our vehicle was in a minor accident and we took it to Beller’s to get it fixed. They were very accommodating with the drop off, pick up times, and my wife was really happy that they cleaned her car unexpectedly. I will, and you should, do business with them again.
Had a blown tyre in the middle of nowhere , these guys saved me, towed the vehicle , they went about an hour one way to get the tyre that’ll fit and fixed it with no issues or complaint . They literally saved me and also went above and beyond what I’d have expected .
I had a significant amount of damage to my truck due to hitting a deer. Turned it over to Mike and his team and they performed magic! Like nothing ever happened, all factory parts used and outstanding paint work! Mike even negotiated with the insurance company on my behalf to make sure work estimates were accurate and thorough. Thanks to Mike and his team for an excellent job and I highly recommend them for any auto body work!
Buying my vehicle through Beller's was a wonderful experience. I was treated well and they answered all my questions without hesitation. They made sure everything was working properly, it was clean, had a full tank of gas and even nice floor mats. They made it easy, I signed papers and they did the rest. Thank you for making me feel comfortable and confident with my purchase. It was a pleasure doing business with you.
Bellers are excellent to work with. They go above and beyond for their customers. I would encourage anyone with automotive issues to take their vehicle there. Be it for body work or engine or drive train work!
Wish there 10 Stars. Mike worked very hard with my insurance company to get the quote right!! Then did amazing work and got my Tundra back sooner then sceduled. AMAZING
Beller’s has always taken great care of us. When I hit a deer (again), they provided top-notch repairs and customer service. They worked directly with my insurance company (NYCM) to handle all of the arrangements, and even went out of their way to obtain a rental vehicle for me. They had it brought to their shop so it was easier for me to pick up and drop back off when I was done. Being in auto repair is being in the “bad news business,” but Beller‘s always does their best to take the sting out of it and make it as painless as possible to get our vehicles in working order and looking brand new. 10/10 recommend for all of your vehicle needs.
This business provided exceptional service, showcasing their professionalism, empathy, and commitment to customer satisfaction. They efficiently repaired my vehicle to a high standard, maintaining open communication throughout the process. Their dedication to excellence was demonstrated by their willingness to address my questions and conduct a follow-up after the repair. I highly recommend them for any vehicle repair needs. ☺️
I would recommend this place to anyone!!! The staff is all super friendly. They are very straight forward about anything that needs to be done. Going there I know that I am going to get an honest assessment and not get upcharged or unnecessarily work done. We have been going to them for years and have never had a bad thing to say. Do yourself a a favor and go to them!!! It’s worth the drive to Castorland!!!
This time of year there are lot of deer-car accidents along with collision due to winter weather. Mike was very honest and upfront that there was going to be a wait maybe even up to 2 months. I got lucky that someone cancelled and got in earlier then expected. Mike always kept me in the loop of what is going on. My 2024 Honda CRV car was in the shop for over 2 weeks for major auto repair. Mike worked with my insurance company to ensure that he got approval for Honda parts vs after market parts. My car looks beautiful just like I drove it off the dealer lot. I would highly recommend Beller's Auto as Mike and his dedicated crew for any small to major body repair job. You won't regret it!!! Trust me!!!
I highly recommend taking your vehicle to Beller’s to be worked on. My jeep was involved in a traffic accident and needed some body work. Mike was honest, kept me in the loop and a pleasure to work with. I mainly worked spoke with him regarding my Jeep but when I spoke with the other workers they were also very kind and easy to work with. My Jeep was done in 2.5 days and when I picked it up, it had been detailed and smelled amazing. It’s hard to find people who care about their quality of work now days but I truly feel that Beller’s is an exception to that. My husband and I will always return if we need additional body or mechanical work done.
I am very pleased with the work I had done at Bellers Auto. The pictures attached are before and after (I ran over a spray paint can). Mike did an excellent job, it looked good as new! They got me right in and fixed it in a timely manner. Good customer service and affordable price-- I would highly recommend this shop!
