I've only brought my 2017 VW Tiguan here twice but I couldn't imagine bringing my vehicle anywhere else now to be worked on! Superb maintenence done quick, very accommodating and friendly atmosphere.
Over the past 40 years I personally have went there with my AUDIs and VWs they have always done a excellent job of caring for them and as time has went on both of my sons age 35 and 30 also bring their vehicles there along with their own families vehicles and we all receive the same excellent service I would recommend SALISBURY MOTOR CAR to anyone
It's tough and frustrating to find a service shop that does not try to "handle" you (for lack of better terms) these days. That said, Art at Salisbury Motor Car went above and beyond when it came to figuring out what was going on with my 2013 Audi S5 (6-Speed Manual). He is up-front, friendly, professional, knowledgable, and honest. Highly recommend bringing your vehicles and business over to them!
My Dad years ago bought his car(s) from Salisbury Motor Car as well as got his service there. I now have an older Tiguan and have started taking it to them. So glad I have. Good service, friendly and family run. So much better than VW dealership. The dealership prices are so expensive and they nickel and dime you. Not here. I highly recommend Salisbury Motor Car Company
I couldn’t say enough great things about this family and their business. I could spend the rest of the day writing about how fair, honest and reliable they are.
But I’ll keep it simple and honest for this review: they have saved me and my kids many thousands of dollars in the 20 years of service. Between my kids and I, we’ve purchased about eight cars from them. And I trust them so much, I didn’t even test drive either of the last two purchased. They are fabulous.
I moved away and haven't been back here in years, but the same friendly owner, same friendly staff and same friendly mechanics, which tells you this is a great shop.
They repair all makes and models including many foreign cars.
They have a high end alignment machine and I needed an alignment so this was the first place I thought about. I was glad to get back and see everyone, but I was also sure I was getting a great alignment.
I couldn’t be happier with Art and Brenda. Upstanding, knowledgeable, friendly, fair. Thank you! Well worth the 30 min drive to keep my VW in top shape
As a young man my friends and I would make an hour round trip just to look at the cars at Salisbury Motor Car. One night it was late and we were checking out cars and Art rode up on a snowmobile to see what we were up to. He could have easily chased us off but instead he just told us to enjoy and rode away. Anytime I needed parts or advice I was always treated the same as someone who was spending thousands there. I am forever grateful for my experiences with this shop growing up and would recommend it to anyone.
I’ve been coming here for ten years and have not only come to trust Art and Brenda but they have become my friends. As a Audi owner I have saved thousands by coming to Salisbury instead of going to the dealership. They know how to fix and not just replace parts. Their prices are reasonable and they have never recommended work that doesn’t need doing. Art sat in my old Audi S4 for an hour working first an second gears with some magic fluid to solve a transmission issue I’d caused changing from fourth to first by mistake. Total cost to fix transmission. $100. These guys are the real deal - especially if you have an Audi/Vw. Worth the 45 minute drive from Utica as far as I’m concerned.
I've been going to them for decades. It's hard to find a shop you can trust. I've lived as far as 6 hours away and traveled there to get work done.
They treat you like family and you know they will only do what is needed to get you back on the road.
Called on Tuesday for questions about making an appointment. Was told Art was with a customer and would call back as soon as he was done. After 6 hours, we had not received a call back, so we called again. The second call received the same response, that Art would be calling us back. No call back on Tuesday or Wednesday, so we called Thursday morning and once again was told Art would call us back. Of course, it is Thursday night and Art has never called back. I hear they do great work, but will never know because it is too much for Art to return a phone call.
We pick up our third Audi today, all purchased over twelve-year period, at Salisbury Motor Car. I don't know what Art and Brenda could do to improve their operation. Art is a salesman who tells the truth and gives the buyer plenty of alone time to consider the purchase. The office operation is simple, efficient, and very pleasant. Service has been impeccable over all these years. When we had a warranty issue, Art worked very hard on our behalf. My wife and I recommend Salisbury Motor Car Corp to you without reservation.
My family has dealt with Art and Brenda ( Salisbury Motor Car) for decades. Honest people with top of the line service and repair! Dependable. Knowledgeable.Accommodating, Affordable. and did I say honest! I have bought several cars and also utilized both thier service and body shop over the years and my experience has never been less than perfect!
First rate service. Probably the most knowledgeable Audi/VW shop in the Northeast. I would trust them to work on any make/model vehicle that I own. I have been a customer for over 35 years.
Had a 2005 TDI with engine issues and they did a great job for me to include interfacing with vendors to get special install instructions for some of the aftermarket parts I selected. I will be a returning client for Art and his team. Very friendly, patient, knowledgeable and sure to do the right thing. Car left there in great shape.
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