Very bad experience. I bought a 2018 Honda pilot transmission . When they delivered it to Honda City where my car was the technician saw that it was broken. Alliance took it back and send another one . When it was put on the car that transmission to was not good . It was damaged . Now my car was being repaired at the dealership service center Honda City. When alliance was contacted about the damaged transmission I was told that I had to contact the warranty department. It was a back and forth thing with. Them . I told them to go get their transmission and refund me my money . I had to be back and forth on the phone . After about month I finally received my refund. I ended up paying labor twice to put in and to take out and to put in a new one which I bought from somewhere else . Alliance is the worst . Never again.
I had the pleasure of working with Ana at Alliance Auto Parts and she was absolutely fantastic. From the start, Ana was fast, smart, and very understanding of my needs. She went above and beyond to make the process smooth and stress-free, while also doing a great job of recommending additional options without being pushy. Her professionalism and product knowledge really stood out. Alliance Auto Parts is lucky to have someone like Ana on their team.
Alliance has been around forever if they don’t have what you need they’ll get it for you. Pauly is a good guy I’ve been doing business with them for over 40 yrs. I highly recommend 100%
Very good experience purchasing a transmission for 09 altima. The transmission was in good condition and was delivery promptly the next day. It is running smoothly and no issues so far. 6 months warranty provided. Their parts only come from totaled cars in accidents. There is this assurance that the cars were in good working condition before the crash. I will come back for more parts in future.
Yazmine was the best. I have had to return two radios because the people either lied or didn't know what they were talking about, because they did not send me the item as described! Yazmine sent me exactly what I asked for! Once I installed the replacement radio system, it worked like a charm! Yazmine also followed up to make sure everything worked out!
I'm thoroughly impressed with the level of service here. The sales team, whether it's a man or woman assisting you, is truly exceptional. The facility is always clean and inviting, and their warranty is a great bonus. The staff is friendly, approachable, and incredibly knowledgeable. I'll be back regularly
My husband needed an engine for his Highlander, dealt with Austin who was very helpful and honest, gave us a fair price and got the engine down to our mechanic's shop quickly. We had previously called around to many other places to find an engine, and alot of the guys we dealt with were rude and shady. Austin was great, A-plus customer service skills, our experience was a good one and we heartily recommend his services and Alliance as a result.
Excellent customer service based on my initial phone call. Got to speak to someone fast, no waiting or being rerouted. The guy looked up the info on the item I needed and texted my phone a pic to confirm. Good price as well.
Yes they have it! I was amazed how easy it was to order auto parts, once Jerry had my vin I had a nice low mileage transmission ready for me to send my delivery driver to pick up. They have had every part I’ve needed. Great service.
Alliance auto parts work very well with there customers to try to make them happy. I bout a 2nd hand alternator and it run like brand new. Thanks for getting me back on the road. Wonderful customer service.
Alliance auto parts is the #1 place to go for recycled OEM parts. They have parts for every vehicle. We have been doing business with them for years. Jerry ( Sales Manager) is phenomenal he is very patient and handles situations in a professional manner. The team members are great to work, their delivery time is on point and their parts are always insurance quality.
Great, easy and FAST to work with! They helped me find the right part and gave me different buying options! Not just the most expensive one. Would definitely use them again.
They are amazing! I had been searching for a new hood for my car for months but no luck or too expensive. Then I came across Alliance Auto Parts and there was the hood I was searching for. Not only was it there but for an extremely affordable price. THANK YOU ALLIANCE Auto
Super friendly and my Audi A4 tail light was 100 dollars and yes they had it in stock so professional and cheap anywhere else 200.00-250 and wasn’t in stock.One place in New Jersey wanted 75.00 but it was a run around and it wasn’t in stock so to the awesome service thanks I’ll be back but hopefully not too soon. Thanks
Was recommended by a friend and I must say that they are very professional. I ordered the piece I needed for my truck and in one day it was delivered. They gave me a one year warranty on the part and it is being fitted into my truck as I type. Am hoping that all goes well with my truck and can rely on Alliance for future needs .
This place is amazing! I’ve been doing business with Jerry for years. He has always gone above and beyond for my shops. The quality of the parts always grade A+. Excellent warranty exceptional service! We need more people and places like Alliance auto parts!
Yes I'm happy with the part. I really appreciate the way sales rep kept in contact keeping up to dated. Communication is key for me.. The color match is great. Although the fender has a pinstripe on it and my car doesn't, this is not a big deal. I look forward to do more business with you guys
I go to alliance auto for almost all of my parts, they are reliable and always get such great service and parts there. I just bought an engine from them for my mercedes and it was delivered the next day!! I highly recommend if you're looking for quality parts and service.
They were courteous and eager to help. The sales person (Carlos) located the part I was looking for and promised to have ready the next morning by 8am. (It was not immediately available in the store.) True to his work it was available for pickup at 8 am as he promised. I was able to fix my problem and still make my 11am commitment.
We ordered transmission and engine on Friday they offer us for Saturday and it arrived on Saturday then they tell you for Tuesday. Be alert when you order in this place do not comply with what is offered
Great place to deal with. Have been impressed with their professionalism over the years and willingness to help as well as their knowledge and understanding. They stand behind the parts they sell and now have had the pleasure of buying a car from them. Thanks for such an awesome experience, Sal, and all the team members you have there who clearly care about customer service.
