Best Napa around! This is my go to store for quality parts. I also must note that Ken is the man and my experiences are even better when he’s at the counter.
Been here a few times. Most recently, got me a new battery and one employee showed me how to remove the terminal posts to put it in my new battery. Then proceeded to find me a better deal for a ratchet extension. Very friendly and helpful. Have never had a problem going to this location.
These guys are great. They'll bend over backwards if needed to get you what you need. You can always expect friendly and reliable service from them. I don't buy my vehicle parts from anywhere else.
Excellent customer service. Very willing to go out of their way to express to me exactly what I needed and how to use it. Also willing to crack a few jokes with you which is always nice to me. Anytime I need anything for my vehicle I'll be sure to return to these folks at NAPA EA!
These guys are the best. They were able to cross reference oil filters that other stores couldn't and then they offered me options so I could get something that they had right in stock.
This NAPA Auto Parts store is the first place I go for my auto parts! The owner and his staff are always awesome with customer service and they personally will show you what choices you have along with product quality information! Thank you NAPA for always keeping me moving with quality parts at a great price!
Great service, The best knowledgeable people in the aftermarket parts industry, couldn't run my auto shop without them. Craig, Ed ,Ken, and all the other helpful staff, keep up the great work.
These guys are always busy but that makes no matter because they always do an incredible job Taking care of the customer. I highly recommend coming here for parts and any other automotive supplies. Great job Napa EA
Ken is the best! We are full time rv ers and needed a new battery pronto. Ken gave us directions to the shop and when my husband arrived, the battery was waiting for him. Ken also installed it as we don't carry automotive tools. We were very grateful for his great customer service.
Came in during a rainstorm with my windshield wipers flying off. Wonderful employee installed the new ones for me. Quick and easy with great service! Thank you!
Ken is your man for anything you need. They almost always have the part instock if not they will have it in a few hours. Great customer service at east aurora napa!!
These guys are very knowledgeable and helpful. Make sure if you aren't certain of what you need or are doing, ask the staff because they can likely help you. They did for me when I came in for repair fittings for the replacement fuel pump on my 07 Silverado, and spent a lot of time researching and helping me get the right ones.
I have been going here for years, I only deal with Mr Ken, this man has been in the auto parts for over 35 years and has never let me down, Thank you East Aurora Napa and Mr Ken
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