First Choice Auto in
Wingdale (NY)

So we had the most incredible week searching for cars, rising above the stress of a tight time frame and overcoming anxiety about not having a car. And then we discovered First Choice Auto and Kevin was amazingly kind, understanding, helpful, and he worked tirelessly to help me make this happen for my mom. I could not be more grateful!!! I will forever recommend people in need of a vehicle to come here! If First Choice Auto isn't your First Choice then you shouldn't be driving!! A million times, Thank you!!

Straight forward sale, no games. Support following the sale was greatly appreciated. Would use this dealer again.

I have been a repeat customer and have had nothing but kindness , honesty , great sun's. Both Doug and Kevin ate amazing and will go above and beyond to get you into the vehicle you want. Excellent business and business men. I highly recommend.

I give this business two stars, as I was a bit too trusting and yes, a bit hasty, as I needed a vehicle right away. After months of searching and taking cars in for a second opinion, in March 2024, I thought I had finally found what I wanted: a late model Subaru stick shift with reasonable mileage, some 70 miles away. Carfax checked out, minimal rust, etc. At the price, $4500 + tax, I expected to have to spend a bit more to get it totally up to snuff. Upon calling the dealership, I asked if they honored the 'lemon laws' of New York, and the gentleman exploded, saying, "you've been reading the reviews! I do good business here, no lemons!", etc. I did buy the car sight unseen; my bad. Upon returning home, I spent another $2K, and thought all was well. Then in November, I took it in again, and got the full report back that it would take $20,000 (yes, $20K), to get it to pass inspection - the catalytic converter alone was $8K! Of course, by that time, it was well past the lemon law return date. I am still reeling from the financial abuse I went through to get this vehicle, and am now paying that off as well as a newer car that I had to acquire immediately. While I am fully aware that I should have taken it in for an independent inspection (somehow their 'inspector' passed on many things that should not have), the laundry list of what was really wrong with that car is inexcusable, and continues to give used car dealers their shady and untrustworthy reputation.

Excellent experience. Made an appointment, arrival was on time. We drove 2.5 hrs to look at a couple of cars. Made our purchase easy. I will look there again. Will be in the market for a truck soon.

If I could these guys would get zero stars. They sell pieces of junk and do t stand up to their word. I have been a repeat customers for many years. We bought 4 or more cars from them. Had no problems until we bought a Ford truck that had electrical issues. The tailgate would not open Doug told us he would fix it and never did. So after the electrical issues kept happening my husband brought the truck na k and asked to be put into another car. We had put 8500 down on the truck and Doug only gave us 3500 back towards another car. He put us in a mustang that had nothing but problems from day one. There was no way to pull the seats forward so nobody could sit in the back seat. Good thing our kids are grown. Finally we gave the car back to him and walked away. We went to a dependable dealer and got a better deal on a newer better car for us. Go please be careful. Doug does not stand by his word and sells cars that won't even pass inspection. He rips the consumer off. We will never buy another car from his story company again. Buyers beware.....

Very pleased with how First Choice Auto does business, I had my eye on a car they had for sale which I seen online, called in and let them know I live in Massachusetts and that I wish to get into that vehicle, they were very helpful with fulfilling that wish for me! Paid a small fee for them to hold the car until they secured my wife and I with a loan. Both Doug and Kevin are very great guys and good at there jobs, went above and beyond to to have things set for when we crossed state lines to pickup the vehicle, there was a hiccup after we had the vehicle in our possession but these guys got rite on it and fixed the problem with no issue, we valued how they treated us and how professional they handle there business that we got into a second car with them two weeks after getting the first one! Definitely worth the time and effort to do business with them. Thank you guys so much we love our charger and infiniti! Highly recommend this dealership to all!

I can't believe how easy was my purchase from this remote dealership. I'm from Virginia, 500 miles away. Liked a car online, called them to check details and reserved with small deposit, wired the total amount after couple days and got the car shipped to me very quickly. All done in a week. Car was pristine condition, even better seeing in person than online pictures. Feeling very lucky to have this car. Also they supported me fully during my DMV Visit as VA DMV wasn't sure about the NY Title transfer document. Kevin is the best, very friendly customer focused, reliable trusted seller. Good luck for your business. You deserve the best. Thanks.

Was a great experience, they are very helpful and accommodating. Very happy with my purchase of my dodge journey. Would highly recommend to anyone needing a vehicle

Wow Doug and his son Howard are solid guys! We drove to Wingdale from Albany NY almost 2 hr ride for a Vehicle we liked, we test drove it and there were some minor work that they fixed within a couple of days so we headed back after a few days to pick our vehicle up. When we got there we took it for another test drive and i heard something that i didn't hear the first time I drove her. I asked Howard to take a ride to hear what I was hearing, he was patient and took the ride. They were up front and honest the whole time! We ended up getting our deposit back no questions asked because we were not comfortable and they without hesitation gave us our money back without any pressure to take another vehicle! No pressure at all down to earth and honest the whole time. I'd recommend First Choice Auto to my own family, great experience!

I bought my first car from here and I worked with Kevin. He was extremely professional and kind, and the car I ended up getting is in great shape and very clean. Kevin helped us through every step of the process and the price was very reasonable. Highly recommended. Clean cars, great staff, and reasonable prices.

Doug was an excellent knowledgeable and experienced car salesman! He listened to my situation and he was able to make it happen and get me a car! Super friendly and just an overall nice person! Thank you Mr Doug Jones!!!! I’m super happy with my car !!!

Doug and Kevin rocks! I brought a pre-owned 2016 Audi q5 for my wife's 50th Birthday from First Choice Auto and I am so happy I did. I wanted it to be a total surprise to my wife on her birthday so when she went to work that morning, Doug and Kevin delivered the vehicle to my house, clean and packed with Happy Birthday balloons in the back. It was a surprise she will never forget! The Audi runs great and she loves it. BIG UP!!! ?????? First Choice Auto! Well Done!

Doug was amazing! I highly recommend you go see him if you are looking to buy a car! He was very friendly and helpful and really cared about finding the perfect car for my daughter! Thanks guys

I would give a zero if I could the way Howie speaks to a customer is unheard of and Doug was addressed of a issue and acted like he was taking care of the issue but then never called back. When we called again we were introduced to the unpleasant and unprofessional Howie...... It was a simple and easy conversation that lead into cursing and screaming from Howie. Unprofessional and highly aggressive when you find a issue that they should have caught when selling the car. Take your money somewhere else and get a safe reliable car where people actually care about the customer safety and the safe car they put you in to drive off there lot. Not bald dry rotted tires that don't hold air and wont pass inspection when taking somewhere else to go over the car. Then state that's why they are still in business because they don't sell cars with new tires as its a used car dealer and we get what they were sold kinda unheard of. If you do decide to purchase a car from this used car dealer don't go by yourself if your a lady and make sure to take it somewhere to have it looked over to make sure you get what you pay for and best of luck

Highly recommend this dealership. No pressure sales. Doug was very easy to work with got me in and out quickly. Great selection of cars and very reasonable prices. Go check it out you won't be disappointed.

I had a great experience at First Choice. They made the car buying experience painless and easy. They were even so nice to pick me up from the metro station to take a test drive. I’ve had the car over 4 months now, and I am very happy with my purchase. Car is performing great. I highly recommend First Choice.

I bought an older-model pickup truck from First Choice in August 2019. Doug, the owner, and his son, Howie, took good care of me. I had a problem with the truck on the first day I had it and they went above and beyond the call to help me out. Good people, and I am very happy with my truck!

Great experience! Their listing was so thorough, I was able to find all the information about the vehicle I needed, and the few questions I did have they were able to answer quickly. Communicating with the team was quick, too. As an out-of-state buyer, I expected the process to take much longer, but the team at First Choice Auto made everything so easy, I was able to register and take home my Jeep Wrangler within a week. I highly recommend them!

Aqui encontre el carro que Buscaba, Bueno , Bonito y Barato!!!! Los Dueños Son Amables y me Brindaron mucha paciencia. Doug was very friendly, he allowed me to take the time I needed to see the different car options. After several attempts Kevin and Doug helped me make the right decision according my financial situation, they even took a final review with the bank for me. We agreed on a great price and the next day I went out driving!!!!. The entire team here were very professional and it was a great process. If you want to go to a place where people understand your needs, come here where you will discover how smooth the car buying process is. Really easy and nice. Thank you very much

You are in good hands when buying a car from these guys. They take care of you from the beginning to the end. They make buying a car easy and no stress. Even after buying the car and driving off the lot they still take care of their customers with any issues or problems without any question. Consider First Choice Auto when when your ready to purchase your new automobile . Thank you guys!!

I don't usually write reviews but I had a great experience at First Choice Auto. I bought a 2005 Lexus GX470. The car was spotless and well maintained; the cleanest one I could find and at a great price (unfortunately I don't see an option to add a photo to this post). The owner Doug was very helpful and knowledgeable about the vehicle. I'll be going here again when it's time to replace my sedan. Highly recommend.

I purchased my first car here and Doug went above and beyond to make sure everything was in order and even delivered my car to me! I ended up paying far less for my car at First Choice Auto than I would have in CT. I highly recommend purchasing a car here!

Doug was extremely patient with me while I got my loan paperwork in order. He sold me an excellent van after my last one was totaled. He was very understanding and very helpful throughout the entire process. Definatly will buy from him again. The car was in amazing condtion.

Thanks to Doug an staff !!! buying my car at you're dealer ship was the smoothest transition ever you guys got me in an out even picked me up to get my car witch is a good thing as well since I live an hour and a half away thank you so much so happy with my new car !!!! already looking to buy another car from you guy asap thanks !!!

A+++++ We buy cars all the time -- for collection & personal use for ourselves as well as family members & friends (it's a hobby -- we love the hunt). Doug is best dealer we've ever met. He was honest, easy to work with, helpful -- he even delivered the car to us in CT that evening (stayed open for us when we arrived 15 minutes before closing!) The car was exactly what he said it was -- NO bait & switch! His price was fair -- we didn't even negotiate because of the experience & the price was right for both of us (he made $$ & we saved $$). We HIGHLY RECOMMEND this dealer.

I must say being a customer of first choice auto I am very pleased with all three purchases I've made the entire crew are very helpful and professional. They go above and beyond to make sure their customers are happy. As for me being a woman buying a car is not easy because salesmen tend to take advantage of you but I was treated with respect and dignity at all times. I've had times that I've had trouble with my cars that had nothing to do with them but they when out of their way to make sure I was Ok, they are just great group of guys and I would recommend them to anyone any day. Thanks guys still enjoying my cars ?......god bless you