What clients say about Be Wise Car Wash & Oil Center in Lagrangeville (NY)
Avoid going here, I had such a bad experience, I went to change one of my car headlights, The guy told me that they need to change the pigtail because it wasn’t working, I asked him how much it would cost me and he said $45 and it included the job and everything but he needs to order the pigtail because they didn’t have it at the shop So I went a week after and after they finished the job they were asking me to pay $106 and I said no way I’m paying $106 he said $45 and the guy was by the register and didn’t even look at me and said to the lady I don’t what she is talking I didn’t say that, I said he did say that, you have cameras here check them, If you don’t want to get Scammed don’t go there
FANTASTIC!!After 11pm
Anthony answered arrived and pulled me back on the road with professionalism and a warm smile on a chilly night
Took a minute to make sure I didn't do any undercarriage damage and just really made a bad evening tolerable 10/10 recommend
Went to Be Wise because all 4 of my blinkers malfunctioned, and the mechanic explained to me the issue. I went ahead and authorized the work that had to be done to fix it. The nature of the work wasn’t necessarily easy, and the mechanic took his time to ensure it was done properly. The blinkers were back in working order, however after the repair a new minor issue occurred that had to be addressed. They understood the situation, and were able to correct everything as needed. Wanted to shout out Tim the mechanic, I know he did his best. Also The Be Wise staff in general, all were pleasant on my end. While it wasn’t an entirely ideal situation on either end, they made it right. In my book a mechanic shop that is knowledgeable, fair, and meets the customers needs is worthy of business. Happy to have my car back on the road.
They added a second car wash bay, lesser price but I could have saved my money and do a better job than the machine. WARNING: they will overcharge you on car repair and inspections.
Went for oil change. Asked if they did car repairs they said yes. Told them I am unable to put gas in to the car that the nozzle just keeps clicking off. They told me it was a purge solenoid. I paid for the part. They install the part. I left and tried to put gas in the same problem brought the car back, was informed that they had to get the part from Jeep (same part) they installed that part I left to get gas, had the same problem, brought the car back Somebody went outside to look at my car came back in and said I need a new fuel injector that it broke in the roll over I said, I never had a roll over… my check engine light was never even on. I don’t know what you’re talking about. Refuse to give me my money back for the part that obviously wasn’t broken in the first place. And then try to get me to pay $1400 for a new fuel injector. Greedy, unprofessional, and definitely don’t know what they’re doing I won’t even go there to put air in my tire. Avoid this place like the plague. And as a caveat, the front desk girl started to get loud, I think she thought I might’ve been someone else, but she had the wrong one. It was almost a $300 lesson but lesson learned.
Such a disappointment everything there is out of order and it just reopened. These people cannot get right there. There’s no signs don’t put money in the machine because it won’t give it back or turn it off or put a sign or sell the place to a person who can actually take care of it. I’ve never seen a car wash in such disarray all the time you can tell don’t bring your car there to get fixed because they put Band-Aids on their own stuff to fix it. Would you want to bring your car there?
Place isn't much to look at, but it's a hidden jem! I've only been there for the car wash, and with a human being out there to do the pre-soak, and afterwards a wipe down it is outstanding! Great car wash, and service. Fair price. I go here every time.
Worst carwash of all time. None of the vacumes worked (no signs saying so) and the one that did had barely enough suction to pickup a feather. Went to self wash, and nothing worked on the selected option. Had to set it to dry to get soap, soap for high pressure wash , rinse for air dry (which had less power than a hair dryer) ect. I just gave up and went to somewhere that actually worked.
My family's all around go to shop for oil changes, inspections and light duty car work. I advise showing up when they open on Saturday. You will be in and out quickly. Clean professional, knowledgeable and friendly. Reasonable prices too.
I went to use the car vac. There were no posted signs that they were not working properly and I inserted $5. The suction was essentially nil. I went to customer service to obtain a refund. The associate said "Oh, are the signs gone again? The machines not working properly. You can't have a refund because the manager is out until Monday". How about someone shut off the vacuums entirely so people don't waste their money?
"Mechanics" they hire for oil changes are incompetent. Absolutely destroyed my car after a simple oil change. It wasn't until I junked the car, after it blew every oil seal imaginable and the crankcase breather hose flew off, that I finally checked the Be Wise receipt and saw that they "checked my pcv valve". Well the idiots didn't even put it back the correct way, it's a one way valve. How hard can it be to read the arrow printed on it when you put it back? And what gives them the right to think they're qualified enough to "check it"? Absolutely, 100%, NEVER GO HERE FOR ANYTHING.
Not the best place for a car wash. Soap was barely spitting out. It misses a lot of cleaning down low and back of car. I think next time I will find a better spot.
Vacuums are hit or miss and not a lot of suction.
Literally the worst. the old woman at the counter was rude to me when I asked where to drop my car off. I double checked that I dropped my car off in the right spot, I wait two hours and people who got there after me left before me. I then told her I was going to leave and she said rudely that it is first come first serve and then to pull ahead. I did not and drove away, I’d rather waste the time I spent waiting in that awful little waiting room than to give them any money.
There were rat holes in the chip bags for the customers, the techs were hanging around in the empty garage hitting their vape pens doing literally nothing.Every bad stereotype you hear of mechanics is found in this rustic little con shop.
Go to ANY other location.
Car wash is easy enough to use. U follow the instructions n pull ur car inside building n park it. Car wash then continues to clean car while u stay parked n inside ur vehicle. It takes about 5 minutes or so to do an exceptional job. Very pleased.
I went on 9/11 for a basic wash, the drive thru machine did a terrible job. Just water, no soap. Today I returned for the gold wash, it was the exact same wash as the basic wash. This time again, absolutely no soap anywhere in the process. They used to have a guy pre wash with a power washer and a guy post wash to further assist with drying, they’re no longer there. I won’t return
Went for an inspection and spark plug change. Brought the spark plugs myself I just didn’t have the tool to take out the old plugs and put the new ones in. Inspection is only $20, but they charged me $150 to replace spark plugs I brought in myself. It literally took the mechanic 10 minutes to put them in, I watched him. So they charged me an hour of labor for 10 minutes…I kept being told “it is what it is there’s nothing I can do” by Loretta at the “courtesy” desk, who was not helpful to the situation at all. No one ever told me what the price was, she only said (after the fact) “there’s a sign over there that says the price”. The sign was in the back corner of the waiting room hidden behind a drink cooler, but I guess maybe it was my fault for not asking in the first place. I asked her to take them out, she said she’ll charge me double. Please go anywhere else for car problems, this place will rob you blind. You’ll be stuck with a bill that’s sky high before you know it.
The receipt clearly says “cust supplied spark plugs”…… how could you charge someone that price????
Third time at B Wise for inspections. No appointment, done in an hour like they said. No problem. This time they call to say it fails and start rattling off tire prices on the phone. I said wait a second that tire passes can you show me. He said sure come on down. I should mention I was a mechanic for 30 + years, still have a valid inspectors license and looked at the tires before I got there. First mechanic was very arrogant brought me back said it failed and that was it. Asked second tech to show me where it fails. He pointed and said right there. I said no you need to measure it and he poked it with the depth gauge and said see. I couldn't see so I said may I see the gauge. Said he was busy and I'd have to wait as he walked away. First tech drove by, we went back-and-forth and finally I said I'm an inspector also. He said then why didn't you inspect it yourself. I said I'm not in the business anymore. He said oh there you go and drove away.
Third tech came out (older gentleman) was very nice but still said the tire fails. At that point I think he wanted to back out of the situation send me on my way without admitting guilt. Finally he said he'd put it through and it passed. What annoyed me most besides waiting 45 minutes extra in the Sun was.
1- First tech was like a cocky stereotypical fast talking TV mechanic who lied right to my face knowing I knew better
2-very convenient place for inspections and they took my waste oil too but now how can I go there.
I'll admit the tire was low on tread but it was above the wear indicators. Wouldn't waste my time trying to push a bad tire through NYSI only to pay twice for inspection and have to buy tires anyway.
Poor service, AVOID. I went to get my oil changed. They forgot to put the oil pan cover back on correctly (one screw out of eight was put on). It resulted in a horrible noise and made the car non-drivable. When I went back to them, they said they didn’t mess it up, but that I must have caused the problem. After they put it back on, they still only put in 2 out of 8 screws. I’m better off fixing it myself. Not clear if issue is with workers or mgmt. Many other options in the area. Avoid this location.
Stay far way. They nickel and dime you for everything. Took 1.5hrs to do oil change/tire rotation and there was no one in front of me. They charged an extra $20 because my truck takes more than 5 quarts of oil even though I provided all the oil. So $20 to pour in 2 quarts of oil when they were already doing an oil change on it. So $90 for oil change/tire rotation and I supplied oil/filter. Ridiculous.
I really hate leaving negative reviews but this place turned me off quickly. I called one day to ask if they also did tire rotations and the young lady on the phone was friendly and answered my questions. I called back a few days later to make an appointment, and as soon as the words "oil change" came out of mouth (I needed oil rotation and inspection) the older woman on the phone cut me off and went through their hours and how they don't take oil change appointments. I told her that an oil change wasn't the only thing I wanted and she again cut me off and told me to hold on while she got the mechanic. "What, mom?!" Was what I heard and some mumbled arguments. I just hung up. I'm sure this is a nice, family owned business, and I wish them well, but if the old lady can't take an appointment, then get her off the phone.
Had positive experience with the oil change center last year, however the touchless wash is a complete rip off. It used to be fine, but no longer has enough water pressure to actually wash the car, and the dryer barely works. Left water all over my car afterwards, and the car still had dirt all over it. Do not waste your money on it. The vacuums are also very weak.
Went back in October, i rarely get car washes but was too lazy to clean it myself. The first thing i noticed after paying $15 for the wash was they didn’t even have the dryers working drive home with water spots. That’s not the worse part i go home and just take a look at my car a giant skid mark on my right front fender near my wheel from their machines. i did hear a loud noise when i was in the car wash just thought it was the old machine but nope it was the metal washer against my black fender and paint. I was fortunate to have the exact paint from my dealer on hand to fix. But i advise no one to go through their drive thru washer. It’s run down and zero maintenance nor attendant.
i went to a Valvoline for a routine oil change and later noticed my car was leaking oil, so i took it to Be Wise to get it checked out. i showed up without an appointment, they diagnosed & fixed the problem all within around 20 minutes, free of charge. very friendly staff. i’d definitely go back in the future
Be Wise truly does business with integrity. I kept getting the check tire pressure light even after inflating my tires so figured I had a slow leak and may need a new tire. I was relieved that the experts at Be Wise were able to repair the tire and get us back on our way quickly and for just a few dollars. I was thinking it may take all day to get a new tire installed and cost a couple of hundred dollars. I could not be more impressed with the way they do business at Be Wise. That's why it's THE PLACE I go for all my car maintenance. Sincere thanks to Anthony and his team!
Come here for every oil change! Never disappointed. Car is always delicately cared for. You're even able to watch them as they work. Not to mention you get a free car wash with every oil change! Friendly staff, cleanly waiting area. Definitely a great place for you to bring your vehicle for any service or car wash!!!
