I cannot say enough great things about Ben and his team! From the first phone call with Ben, which was marked by kindness and understanding, to the phenomenal attention to detail in their work. If you are looking for a body shop that not only exceeds expectations aesthetically, BUT also ensures the internal components of your vehicle are back in tip-top shape, you need West Branch Collision and Classics because you WILL get what you pay for, no doubt. 100% happy customer.
Ben was very nice as i heard and seen the great reviews I drove a lot of miles to view Subaru's drove a Baja was ok had some kind of oil leak ,Than he showed me a forester that they where getting ready, to sell and told me he would call me when it was ready. Well, he called me and it was nice of him to tell me he sold it before I could even have a chance to look he offers me other subaru's I thought that was very slimy, So i called him back the next day and he told me I needed to leave a deposit and I could have drove it, but thats not what what he said the day i was there. That's not a way to treat people very nice guy and he is all about his wallet if could rate him lower i would. Not customer friendly just real nice at first than i guess the money takes over.
Absolute top shelf Customer service. Prompt, cordial, and professional. If you want service and you want service done right..... this is where you go. No BS involved.
I blew a brake line yesterday afternoon while visiting from out of town. After calling nearly every repair shop in town, I got ahold of Ben and he told me to bring it right on down. He and his crew were so accommodating, kind, and efficient! They let me know what other work I would need to have done soon and had me back on the road in about an hour. I couldn't recommend them enough.
Thanks again Ben! :)
HUGE Thank you to Ben and his crew for the easy and fantastic transaction when buying one of Ben's Subaru Legacys!! It's an absolutely beautiful car, and Ben has been incredibly professional and caring the entire time, even after the purchase. Thank you again Ben!!
Very happy with West Branch Collison. I had my gmc sierra getting fixed from a deer hit. They were very quick and easy to work with. They also detailed my truck inside and out. I would definitely recommend them to anyone and I'll be working with them in the future.
I actually found out about Ben on accident. Hit some black ice on the road from Walton to Franklin and ended up in a really big ditch.
Delco towing showed up and recommended West Branch Collision & Collectables. Matthew couldn’t say enough about Ben and how great he is with Subarus.
I’m from Oneonta, so it’s kinda out of my way…If I ever need any work on my car, I’m going to Walton to see Ben at West Branch!
Very professional and lets you know exactly what’s going on.
Ben gives a good firm handshake (very important) and they even washed my car and VACUUMED the inside!!!
I have a new mechanic! It’s worth the drive!
Thank you so much Ben for everything!!
I bought a subaru from here and am very pleased anytime I have a question or problem I'm taken care of right away always a pleasure to do business here and time is always taken to explain things to me so I understand it highly recommend them they also do great detailing to vehicles
Bought 2 nearly identical preowned Subaru Crosstreks in excellent condition at a very reasonable price and couldn't be happier. Great satisfaction knowing WBC can also remedy any possible mechanical problems as well as service. Great people, great cars, fair pricing, honest and competent. Will buy our next vehicles there, highly recommend WBC and Delco towing.
Ben is an honest guy and runs a tight shop. He has a great reputation and does fine work, be sure you check with him before you get a repair somewhere else
I took my 08 Subaru in to West Branch when all the engine lights were flashing. Ben immediately made time for me and took care of everything, taking time to show me what the problems were and breaking down the costs. I needed a second car quickly, so had no second thoughts buying from Ben. Bought a great car at a fair price. He’ll be my go to from now on.
My 2014 Subaru Forrester overheated in Walton, NY and I was directed to West Branch as a Subaru specialist. Walton is over 100 miles from my home, so I opted to have AAA tow the car to a local mechanic that I use. Ben, the owner of the shop was pleasant and kind throughout the process and that did not change after I advised him of my decision to have the car towed close to home to do the required repair. In fact, he invited my wife and I to sit in the air-conditioned showroom while we waited, gave us a tour of his immaculate facility, and when AAA advised that they could not tow the car that day offered to keep it at his facility overnight and give the AAA driver the key when he showed up the next morning, which he did. If I am ever in the market for a used Subaru or need a major repair, I would use Ben at West Branch.
They took my wrecked truck and worked magic on it.i would highly recommend this company to do work on any vehicle!!!! I am very pleased the way my truck turned out!!
If your car needs attention, this is the place to go!!! From repairs with trained technicians who have a vast knowledge about everything, to the detailed vehicles that come out of their shop in showroom conditions!!! I was a customer and always will be. Westbranch Collision and Classics in Walton, NY are very particular and pay attention to detail when they do any service on your vehicle.
I purchased a Subaru Legacy from WBC. Excellent business. Extremely professional and you will get value for your money. Ben, the owne, makes everything easy. Highly recommend!
I recent bought a 2010 Subaru legacy from Ben at West Branch Collision Center. He was very knowledgable about the car and easy to work with. There was no pressure on the sale. He want to make sure that was what I wanted to buy. The purchase of the car was very painless with no stress. The car was ready when I requested to be. Ben and other employees were very professional. I would recommend anyone to shop there for the honesty and integrity of the business.
We recently purchased a 2014 Subaru Outback from West Branch Collision and Classics. Ben, the owner was very professional and personable and made the process painless and seamless. He was a pleasure to deal with. Never pushy. He even detailed the vehicle prior to pick up. If we buy another Subaru I will definitely look here first.
We bought a 2014 Subaru and could not be more thrilled. We had been eyeing older Subarus but weren’t confident about trusting sellers. Ben was kind, easy going and super knowledgeable - and most important trustworthy. Great car buying experience and love the car so much!
Best place in Delaware County to buy a used subaru. Might i add that Ben is a man of his word as well. He advertised the car as having remote start and it didn't work. Ben paid to have it fixed by 5 star subaru.
Had Gary’s team apply “chassis saver” to my ‘16 Jeep. It looks brand new! Excellent work AND they had some tough prep work before applying the coating with removing the trail riding mud. Highly recommend WB Collision!
West Branch Collision employees and the Owner Ben were a pleasure to work with. Extremely helpful and professional. I would highly recommend their business 100% Should I need or want to purchase another Subarau they would be my first choice. Wonderful people.
Had my subuaru in for two minor fixes and just recently a major fix
from a deer accident. Car looks better than new. Professional courteous and knowledgeable. Highly recommend for any repair or detail.
Ben was recommended to us by a friend after a deer hit our Subaru. He is great to deal with and regularly sent us updates on the status of our car. Highly recommend this as a auto body repair shop. The insurance adjuster knew of Ben also was happy to hear we were using them for our repairs. Thanks again!
Wonderful place, wonderful owner! Ben made sure I got a great vehicle at a great price. Highly recommend to anybody and everybody. Not only does he sell quality subarus, he also does phenomenal body work. To top it all off, Ben is easily the most personable and professional person in the auto industry I've ever met—the whole process of buying a car from him was quick and painless. Couldn't be happier!
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