Don Orall's Garage in
Hancock Township (NY)

Outstanding service. Had a rock lodged in my break calipers. Repaired with no charge. 👍 (traveling from Virginia)

Have done business with Orall's for many years. Always honest, fair and competent in each instance.

Been going there since 95,never had to bring anything back due to job not being done properly. Everyone there is very good at what they do

While mowing the lawn after weeks of rain, our tractor got stuck in deep mud and needed to be towed out. Nick from Orall’s arrived in 20 minutes (we’re in a remote area 10 miles from Hancock and were pleasantly surprised that he got to us so quickly down the narrow, unpaved roads to our house). He pulled our mower out in minutes and was professional and courteous. Excellent, reliable service!

After hitting a deer in Hancock, they were able to pick us up within 20 minutes of contact. Friendly tow truck driver, friendly and helpful staff - very easy to work with! Highly recommend!

I hit a curb and completely blew out my tire 2 hours from home, traveling with my two little kids and mom. Richie showed up after calling AAA and could not have been nicer. He towed my car to their garage where they were able to put a new tire on immediately (thankfully they had one in stock) and sent us on our way. I can not thank them enough!!

If you're broken down on the road these are the guys to call for an expeditious response. The service and care given was above expectations. Mr George, Jeremy, and the crew my hat goes off to you all. My water pump repair was done with the upmost professional care, and your hospitality was of a Southern welcome. Much respect from SC.

Don Orall's Garage was kind to us and professional when we needed help when our car was overheating, it was a weird case because it only happed after about 200 miles of driving so for about two days, they helped us find a hotel, spoke to us after hours and even gave me an in depth conversation about how to understand my bill since this isn't my wheelhouse and I am not car savvy. 10/10 Highly recommend, good people, great service.

These are some of the nicest ppl I’ve ever met. Truck broke down and not only did they give me a ride but referred a great hotel! The next day these guys came and picked me up from my hotel to take me to my truck. I couldnt thank these guys enough! If you’re in the Hancock area please hit these guys up! They will make sure your taken care of!!!

Absolutely the best people ever. God please help this business to grow an we wish will be more towing companies like they are in USA. Very very very cheap and reasonable prices. They towed our truck and trailer separate (2 towed trucks was involved) with antifreeze problems (Police officer call). They fix the truck and did the delivery for us and all that for 1568$.! If you breakdown somewhere near them please dont think twice call only them and im gurantee they will do everyhting what they can to help you. Good luck. Thanks for help.You are the best.

We were stranded in the Thruway with a busted transmission and pulling a trailer. Orall quickly responded to our AAA call . Everyone was so friendly, amazingly helpful, and kind. We happened on to someone else whom they assisted with a breakdown and they felt the same way.

Excellent, professional all around Tow service! Shout out to the mastermind behind the scenes, Carol! As for Cullum, my Irish-Frenchman driver ... they don't make them any better! Thank you for entertaining afternoon drive ---an extremely grateful New Yorker!

Great guys, went above and beyond when replacing my tire. Was available when no one else around was. Definitely the best option around when it comes to towing, tire repair, etc.

This is the first towing company that actually really hep us !!! Talked to a George extremely helpful, We had a unit that when on derate 5 mph the unit was on a rural road with not much traffic and was kind of bad area not to many options around. After calling over 5 different company's I was able to reach George since the star of the conversation he was willing to help us no matter what. My idea was to tow the unit to a truck stop and them to move the driver to a hotel The distance from the brake down to the truck stop was around 80 ~ miles app. While talking to George and explaining him the plan he immediately suggested to towed to his own yard that way the truck and the trailer will be on a safe spot also they will accommodate my driver to a hotel near by so we end up doing that. Thank you so much for all the service Very professional ++++ Very educated +++ As well prices very very reasonable !! Please if you need them call them

Used their heavy wrecker service. The operator was very knowledgeable, and he seemed very experienced. I feel like price wise, they are probably the same a any wrecker service. Quick response time also. Overall, it was a good experience to make a bad day better. 🙂

We broke down in the of middle of the Catskills with a 23ft camper. George from Don Oralls Garage rescued us, taking our truck, camper, and us back to their garage. Within an on hour of having the truck we were back on the road! These folks understand service and how to make a potentially frustrating day into a better day. Oh by the way this was on a Sunday!! They were an hour from where we broke down but the only shop open and more than willing to help. George thank you so much for all you did, and thank you to all that worked on the truck!

We were on our way from upstate NY to NY city and our tire had a leak. Luckily, we found this garage nearby. The opening time was 8 am, but they came early around 7.15 and helped us even before the shop opened. They did not overcharge for anything and fixed our leak, and we were out before 8. So grateful for their quick service.

My son was on his way back to college and had an accident. Orall’s garage showed up and towed him to their shop. I was an 1hr 30 min away. They stayed with my son till I arrived. But so far from home we took a chance and let Orall’s garage do the work. They kept me up to date on all the work being done and the time frame to be completed. They worked with my insurance company and sent me all work quotes. Pat the shop manager was outstanding and went above and beyond to get my sons car completed. The car came out perfect and considering I never used them before they treated me like a life long customer. I definitely recommend Don Orall’s garage to anyone who needs work done, honest and reliable shop.

We were 3 hours into a 5 hour road trip and our SUV's check engine light started flashing and we lost power. We were close to the Hancock NY exit and found Don Oralls Garage. It was a Saturday afternoon and they made time in their busy schedule to fit us in and they diagnosed the problem and got us back on the road. We are very grateful to George and his team for helping us out. If I lived close to Hancock NY this would be my garage of choice! They are knowledgeable, professional and they treated us like family. Just good people!

A friend and I were passing through town on our way to a concert when my jeep was having throttle issues. Right off the exist was an auto part store that directed I to Oralls. This guys took help me immediately! They were able to quickly location the problem and fix it. We made it right in time for our show! I am so incredibly thankful for the time and urgency these guys put into my vehicle. I would HIGHLY recommend to any one living in the area or passing through. Thank you so much again!

we’re not from around here and over the weekend our car went off the road and into a ditch because of the snow, someone from Don Oralls saw us on the side of the road, and although he was on the way to tow someone else out, he came back for us and helped get our car out of a ditch. Having a car issue 4 hours from home can be very stressful and he and the person who came with him were incredibly helpful and kind, couldn’t recommend more!!!!

Saturday morning, 7 am, my truck blew the water pump in Hancock. Called around for service or a tow and Orral's was the only shop already at work! EXCELLENT service, fair pricing, and reliable communication. They went above and beyond regular service, even helped me load my motorcycle into the truck - in the rain - when I came to pick up my truck. I wish I were close enough to make them my regular garage.

My car was broken in the near Hancock, NY. . Orall's staff helped me to tow the car to their garage. George and other staff checked car, the car needed to be fixed by dealer, George found a nearest dealer for me. They are so skillful, honest and with great integrity. They deserve ten stars. George and staff, you bring light to this world, Thank you very much.

We got a flat tire while based in Hancock for a few weeks, and were recommended Orall's by our host. We got there on a Monday morning and they got the car into the shop right away, fixed what turned out to be a leaky air valve, and set us on our way--while charging us way less than expected. Very much appreciate their help and integrity.

Great mechanics, professional and outgoing staff. If you want your vehicle taken well cared of and have the confidence that it will be fixed properly then this is the go to place. They will repair your vehicle ethically and professionally. 100% recommended.

I'd like to start by saying if I could give Don Orall's Garage and crew 10 stars I would! My story is a girl stranded on the side of the highway... Basically in the middle of nowhere and 2.5 hour drive from anyone that could help me out as well as home. My car tires locked up and stopped working and I IMMEDIATELY began to have melt down... I couldn't figure out where I was and how to contact a tow truck. The sheriff to my blessing called Don Orall's. They were quick and efficient! The tow truck driver assured me that everything was Gonna be okay.. (as I Continued to freak out) when we got to the Garage They made me feel comfortable and safe in an unknown place. The entire time I believed my transmission went to my surprise before they even got my car of the truck they had solved the problem. (my break slipped and locked up my tire)... When we arrived two other mechanics(please forgive my lack of memory when it comes to names) came over did a assessment and very quickly fixed my issue and then took off the tire (still on thr flatbed) and fixed my brake!! Ofcourse NO ONE wants to go through a stressful ordeal like this, but to have this crew there to help my made the situation a billion times better. Not only did they make me feel okay and safe and worked very quickly and intelligently they gave me an extremely reasonable price... For it being a Saturday.....on the side of the highway.. Thank you times a million for your help!!!

We had a flat on the highway. They came within 10 minutes to help and then put a new tire on our car right away at the shop. Total time was an hour and 15 minutes and then we were on our way again. They were so friendly and helpful. Wouldn’t have wanted to be stranded anywhere else!