Very disappointing to see an employee vaping inside the store and right outside the door when he should of been inside helping the elderly veteran who now will take his business elsewhere!!!
I am a medical courier and my car had been experiencing a slow death for the previous 25 mi. I managed to get it here and after a quick test of my electrical system it was determined that my voltage regulator was shot. They didn't have an alternator in stock, however under the category of going "above and beyond" what I expected, Megan called another store, found the part, had one of her guys drive who knows how far to meet one of their guys halfway to get it to this store, and then she assisted me in finding a mechanic locally that could install it for me. Now I live about 3 hours away, however I pass by this store four times a week and even though it's typically well before they open, if I do need anything from an auto parts store and I am running late which does happen, I am definitely shopping here.
Went with my grandma to get an STP oil filter today, Adam was very nice and helped us get what we needed 👍👍 wide variety of items to get for your vehicles
Service here is fair. 4 stars only because when I went there they had me run the diagnostic tool for the check engine light instead of doing it themself.
Most of the time you receive great service here. Just be careful to double check your purchases before you go home so you don't need to make a second trip.
Tonya at this location needs to be terminated, she is RUDE has sworn at me! Refuses to exchange garbage parts at my expense. I will be calling her supervisor, this is now the 3rd bad experience I deserve to simply buy quality parts and if they are no good return them electrical or not. She needs to go! If I could put a zero I would!!!!
Megan was the perfect person to help me! She went above and beyond to find the part I needed to fix my grandson's exhaust. I will be back. Thanks Megan!
I was waited on immediately upon entering the store. The gentleman checked my oil and even put a quart in for me. Very nice and professional. Thank you
I’m from out of town, and my starter went bad. The people that worked at this Autozone were absolutely incredible. They called around to about 10 different places and companies within an hour radius to try to get a new starter as soon as possible. I was able to get a starter the very next morning and the employees already had a reliable local mechanic lined up for me. I can not thank these employees enough, and I wish that I would have got all of their names. I highly recommend this store to anyone that needs help and feels helpless.
Its AutoZone. Make sure to make them compare prices. We ask for city price. It gives you the price of another busier AutoZone and often you can save some money but they don't advertise this either.
* EDITED - I added another star because of the quick response from Autozone on my review. It shows they are attentive and wanting to give better service to their customers. Thanks AZ.
Store has JUST about everything until I go there and they don't have the part. After all this I would change to 5 stars for the friendly employees and clean st or.
This AutoZone is very clean with very helpful staff members. Service is pretty good at all times and they generally have all the parts in stock that you need to service your vehicle. If it's not in stock, it can be delvered to the store the next day before 1PM.
Some staff know some stuff... but it's a hit or miss with questions. It's better to Google it. Watch a YouTube how-to-video first then go buy the parts...
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