They’re quick, they’re friendly and they’re organized. The yard and office are clean! Mary and Christy are a hoot! Bring your scrap here! The negative reviews here have got to be from competitors, because they’re as honest as they come.
Never seen any business ever treat there customers how they treat them here guy at small scale was very impatient and was extremely rude to everyone there and screwed me and everyone there on prices for wire brass and other things lady in office had a bad attitude too and gave me 27$ for 61 pounds of brass and I never got a receipt for it either got robbed and treated like garbage never going here again
First of all if you don’t know a lot about scrap they will scam you.
I have been to many scrap yards in New York this is the worst one I have ever been to or heard of.
The man at the small scale was very rude to the people before me and was also very rude when it was my turn throwing my scrap across the room and not giving me the correct grade of wire for what I brought in. Giving me an attitude for any questions.
After this I went to collect my money and the lady at the desk was so disrespectful and slamming money on the table along with giving me the incorrect prices for my aluminum and overall making rude comments.
Wait times can be long and they are disrespectful if you are waiting for them past there hours.
These employees need to learn some respect and human decency.
Absolutely the best customer service by far. From pulling in and all the way till you receive whatever you are owed from the top to the bottom from the top bottom to the top absolutely Class acts
Used too be the best scrap yard in WNY and the Southern Tier they advertise best prices on the phone and try too low ball and scam you in person
Take your scrap anywhere else
Well I was just there about an hour ago. It was really, really awesome experience. Timothy, help me out really good.
And Julian in the office. I hope I said her name right. Was really AI.Hope to see them people there again. Timothy showed me a lot of stuff.I did not know julie was a very awesome person and kept apologizing for her.Have to step in a way or answering the phone.When she was the only one there, very awesome people.
I will continue to do my business there
I drove an hour to get to this place because they say they have the best prices and they are open on Sundays. When I got there the gentleman was rude and lazy right from the start. Gave me a hard because his over head door was broke and he didn’t want to get 500 pounds of aluminum and copper out of my truck and have to move it the extra 20 feet. I called to ask a few questions and the lady on the phone decided to hang up on me. Worst experience at a scrap yard. I have been to plenty of places and this is the worst place I have ever been to. I will take my business elsewhere and I suggest everyone else do the same.
Easy to get to and simple instructions once you get there. Fantastic customer service and staff. Fair to decent prices. More businesses should be run like this one.
Highway robbery. Take over 2000 lbs of scrape there and they charge me tin price for the whole load. When all that was on there was one 2 draw filing cabinet.
Perfect example of a large corporation
buying a locally family run business and ruining it in the process. Rude staff will often offer to pay you a lesser grade/price than appropriate and they habitually grade lower than their competition. I was going to this business long before (20 + years) Weitsman purchased it, it has been progressively worse ever since they have. I strongly recommend you do business elsewhere.
Company pays 3 different prices for car bodies and twice has tride paying my $80 less per tunnel totaling around $200 less than I was supposed to get each time and after the rude woman in office insisted they weren't complete vehicles, they finallt paid me bc the vehicles in fact were complete and had converters on them. The last time I went and the last time I'll ever go there they ounce again tried there scam then after crushing the vehicle and flipping it 4 times, they cut the converter off to find it was empty and refused to pay "complete" for the vehicle.....this place is a scam and they are ripping off hard working men and woman with this tactic. Myself and all of my friends won't be selling our scrap here until they have made these losses right...never Sean such a operation were they can legally steal from people
Went myself for the 1st time to take a load over as I've heard it's better pay out and it was certainly more than the local yard in home area , but I had brought about a ton and a half of mixed short steel , prepared &unprepared I had everything separated but I noticed it was only ran and paid out as short steel and not prepared/unprepared? Could have been my fault cause I was unsure on exactly what I had even tho I did end up with a decent chunk of change .. I feel I could have received more if was calculated right, I've done some research and ill be making a 2nd trip soon and will make sure I point out what I got so I get proper payment for specific type of steel I bring . Overall great place, decent people
Yard guys are always super helpful. The office staff on the other hand have like zero personality, always rude and snippy like they hate their job. If you don't like dealing with the public don't get a customer service job. The one who processed today was horrible and rude.
Went to turn in scrap metal I'd been saving. The fellas we're super helpful. The front end buyer gave me some helpful tips. It's always a great idea to separate your metals (which I do), if you know how, to get maximum payment for copper, aluminum, bronze, mixed metals, etc. The fella working the steel yard was also super helpful. I had a bunch of brake rotors that he had me run thru the scale separately so I could get paid more. That was cool of him! I worked all morning sorting & loading the vehicle...my payout was about $69. You won't get rich collecting scrap metal, but I like doing it for a bit of extra cash to take on my trip I'll be taking soon. Most of the metal I cash in is stuff I find on the side of the road on my commutes to/from work....it adds up!
When I scraped my car I had the cat converter. Off my car and the scumbag running the claw told me that u get paid more if I just left it , well not the case he robbed me of a $80 converter
