Advance Auto Parts in
-
Address:1209 Siler Rd, Santa Fe, NM, United States
-
Rating:
-
Phone:
-
Methods of Payment:
- Credit cards
- Debit Cards
-
Services:Auto parts store
-
Website:
-
Zip Code:87507
Working Time and Location
What clients say about Advance Auto Parts in Eldorado at Santa Fe (NM)
-
This is a great place to get anything you need for your car - I needed a new battery this time for my 2002 PT cruiser and not only they had one in stock Josh was very helpful . This was my second positive and helpful experience with this shop . Would recommend
Dec 09, 2025 -
First of all, I had called prior to me showing up to make sure that the battery I needed for my car was available and the “free install” service would be provided. Once I got there mechanic started project and then proceeded to show me how to do some of it and left all his tools with me and basically had me do it myself and didn’t come back until mid to late install to finish helping and didn’t even know how to change the battery for my type of car and complained the whole time. Front desk lady was sweet the only reason I gave 2 stars.
Oct 13, 2025 -
Best place for quick parts in a pinch always has my stuff in stock and you can call and place it on hold!
Oct 06, 2025 -
truly terrible customer service. no communication, hardly try to get parts in a timely manner. we order tens of thousands of dollars of parts from venders every month and this place is our last resort because of how truly awful they are to deal with.
Oct 02, 2025 -
Yesterday I went to 3 auto parts stores to find a hub seal for our camper. The last was Advance and the fellow who helped me was awesome. He cross referenced what we needed on Google and was able to find a part that matched ours. I wish I had his name. What a great guy. We were up and running in no time!!! Thank you soooo much.
Oct 01, 2025 -
Good customer service, and most things are reasonable, but they quoted me $511 for a clutch kit. It's $80 on eBay and $109.99 at AutoZone
Jun 29, 2025 -
The delivery driver Greg from the Santa Fe New Mexico store is top notch. He is great at his job and is all about business and always conducts himself in a joyful manner. As a service advisor at a local shop I know I can alway depend on this store to come through.
Jun 04, 2025 -
Heat help battery and fuel issue. Above and beyond the call of duty.
I want a supplement what I said above. Josh, the general manager of the Advanced auto parts store in Santa Fe, spent more bthan an hour conducting diagnostic tests with sophisticated diagnostic tools, looked up the error codes produced, and then one by one addressed those that he was able to address and fix. He went out of his way to ensure that he had done all that he could to help me at no added cost. Even though I had gone in with the primary purpose of buying a new battery, he was cautious about encouraging me to do that until we verified that the old battery was in need of replacement. In other words, he made no effort to push the hard sell at all.. After replacing the battery, he then synchronized the code as required, carefully Greased the Battery post, shimmed to one of the terminals, All the while Explaining what he was doing, and why. For me, it was a highly extraordinary and generous effort on his part to help me out. You can be sure I will be going back To Advanced auto parts in Santa Fe for all my needs that they fulfill. I’ve had great experiences with lots of folks over the years in the way of customer service; I cannot remember a better experience than this one, it was terrific.May 11, 2025 -
Johnny,Kenneth,and Steven did an amazing job! Needed help with a part and they gave amazing customer service that went above and beyond! Will be coming back just to see them!
Apr 15, 2025 -
Went in and got help with everything I needed. Kenneth & Steven were very helpful with getting me all the parts and recommended a few things I needed!
Apr 04, 2025 -
They had the part I needed. It was quick, and Steven helped me find the part that worked better than the one I came in for.
Mar 30, 2025 -
My light went on my jeep and Ken check out my obd. It was my temperature sensor and he even help me find shop close by to fix it
Mar 29, 2025 -
The shopping experience is decent enough as the staff are very nice. I totally understand that there is work in the back warehouse that always needs to be done but it's weird to stand at a counter for 5 or 10 minutes and have up to 5 or 6 staff walk up to the counter and into the back without a single one of them saying hello or offering to help.
Aug 31, 2024 -
2nd time buying products from Advance Auto Parts, the customer service is on point!! 1st time Josh the manager help me install a battery and this time around Johnny offered to install my headlights! They have an awesome crew! Will be back!
Jul 15, 2024 -
I had bought a power steering pump for my truck, found out it wasn’t going to work for my truck. Thankfully for the manager Josh he was able to help me out quickly and efficiently with all my parts needs.
Dec 06, 2023 -
Andrew is awesome super helpful very knowledgeable really nice guy he goes the extra mile goes outside if you need him to look at your car and he tries to figure out what's wrong and he always Nails it
Jul 01, 2023 -
I needed a windshield wiper and the clerk installed it for me. It was a kindness that I shall not soon forget. I know where to go the next time my auto has a need. Thank- you.
Jun 13, 2023 -
Very dissatisfied. I went in to order a piece for my car and saw a female staff member a the counter and a male staff who was closing the door at exactly 5:55pm. I put myself in front of the door and he open it to tell me they are closing, so I ask if I could order my piece. The male staff member TOLD ME “ We are closed,” I told him it was 5:55pm and he made a terrible sound that no employee SHOULD NEVER say to a customer, “ughhh, Ok come in.”
I immediately turn around and walk away. This place is great, but after this experience with staff, I would not recommend going here and this should not happened at any business.Mar 10, 2023 -
Josh went above and beyond as he helped with warranty service on our battery. I will recommend this store to anyone in need of part's or shop supplies. Thank you for your help.
Jan 09, 2023 -
Nice location but that's about it. Staff are rude. Ordered a part then was given the wrong one. When I called them they said they'd bring the correct part to the shop where my car was being worked on (on the same road) I was thinking wow! That's nice of them. After we waited for 30 minutes I called them back and they said yeah we don't do that. Then they were rude when I got a ride to pick up the correct part
Sep 08, 2022 -
Always busy, sometimes a little hard to get someone on the phone during peak hours. For such a small shop, they pack a lot of necessities and because they have access to Worldpac, expect to find lots of specialist import parts that most auto factors can’t find. Not the least expensive, but great in a pinch!
Feb 24, 2022 -
Staff was helpful, but if you are from out of town like I was - this store is very small. The auto zone or O'Reilly's in the area are what I would consider a 'normal' size auto parts store.
Feb 19, 2022 -
Really great professional helpful service. Andrew went the extra mile to show me a quick way to install a part on my car, and an option for later. Finally somebody explained what was going on- and saved me a potentially expensive repair bill. Thanks so much. Super job!
Feb 10, 2022 -
Great service. Had to replace 2 batteries in my diesel pickup. Best price and warranty. Installation was complicated by old corroded bolts. No complaint from young man. Great experience.
Jan 21, 2022 -
I found them to have competitive prices for my Yukon's battery. Service was most excellent. They installed the battery for me.
Apr 20, 2021 -
Don't have many common parts on hand, kept referring me to Albuquerque well I'm a traveler and don't have time to wait for your parts to come in. The employee that rang me out what is less than how would I say it, hospitable. This is a very miniature version of one of these stores another name for them is Carquest. I've never actually really had a horrible experience in Advance Auto in my life but this is the closest thing. Like I said not that bad but also Not Great by any measure. Also the store is very small unlike any other Advanced Auto I've been to.
Jan 26, 2021 -
Good prices, however management ain't. Went to go get some freon for my air conditioning, however they where closed at 6:30.. When it says they close at 7. I get out of work at 6 every day, way to disclude us that work long hours.. Switch up the lazy managment I guarantee your profits will increase.
Jul 09, 2019 -
I drive a diesel truck and it was having problems starting in the mornings. I brought it in thinking I needed new batteries. These guys tested them and they were fine. They were honest and didn't try to sell me anything I didn't need. Great customer service!
Jun 03, 2017 -
In thirty years of being a master certified mechanic and owning my repair shop I have never experienced such unprofessional attitudes as I have had with the Silar Road Advanced Auto in Santa Fe New Mexico. If I were to run a business like they do I wouldnt be in business. I would not lose a customer due to a ignorant staff. Tried to get my warranty on a battery but when I brought it in they said it had been returned already. What? It was sitting on the counter right in front of them. Maybe you should hire english speaking staff. Very sad. I will not return.
Apr 20, 2017 -
The staff is Awesome!!! The customer service is excellent. The staff is knowledge and helpful. I needed help changing my car cabin filter on Jeep as I had hand surgery and the staff helped me do it in a couple of minutes. I was very grateful for their help. I recommend the store and the staff for their excellent customer service.
Apr 19, 2017
Nearest Junkyards to Advance Auto Parts
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked